Bed linens and towels has a bad odor to them on arrival, spend a good while cleaning them so we could use them and hall bathroom smelled the same way. Master bedrooms bed frame was broken, and online showed access to the hot tub which was incorrect and one of the biggest reasons we booked calypso in the first place. I sent an email along with my cell number to the email provided on the first night we arrived, I was contacted through email asked if if anyone had been in contact with me which no one had. Three days later maintenance came in to the until without telling us they were coming, and brought towels and a new bed frame. I’m for sure not ok with having them come to the until without letting us know, at least a few mins noticed would have been great.