This is the 3rd time at this resort but the first time using this particular management company. We are pleased as we have been each time before. You drive right up and park, and there is no check in process. You just go up to the room and put in the code that is given. SO easy. Also, the balconies are huge. Lovely property. The only thing that I complain about, that is not the fault of the unit owner/management, is that this is the 2nd time only one elevator was opporational. You can very easily at times be waiting 15/20 minutes when it's popular check-in/check-out days. Also, there are not enough buggy carts. But other than that, this property is wonderful and we will continue to come to Long Beach Resort.