Suitenhotel Parco Paradiso

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Suitenhotel Parco Paradiso

2 restaurants, dinner served, Mediterranean cuisine
Indoor pool
View from room
View from room
Garden

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Spa
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Parking available

Explore the area

Map
Via Carona 27, Paradiso, TI, 6900
  • MASILugano Museum of Art of Italian Switzerland
    3 min drive
  • Tsukimi Tei
    1 min walk
  • Lugano-Paradiso
    6 min walk
  • Lugano (LUG-Agno)
    8 min drive

Room options

Suite, Lake View

  • 45 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Suite, Balcony

  • 45 sq m
  • Sleeps 4
  • 1 Double Bed

Double Room, Garden View

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room, Lake View

  • 30 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed

Economy Double Room, 1 King Bed

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Garden View

  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Double Room, Balcony

  • 22.9 sq m
  • Sleeps 2
  • 1 King Bed

Penthouse, Lake View

  • 75 sq m
  • Lake view
  • Sleeps 4
  • 2 King Beds

Similar properties

About this property

Suitenhotel Parco Paradiso

Family-friendly hotel with 2 restaurants and full-service spa
2 restaurants, a full-service spa and an indoor pool are available at this hotel. Free WiFi in public areas and free train station pick-up are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
Suitenhotel Parco Paradiso offers 65 air-conditioned accommodations with DVD players and espresso makers. Flat-screen televisions come with premium digital channels. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and free toiletries. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include sports massages and manicures and pedicures. The spa is equipped with Turkish bath/hammam.
Our customers tell us that they can't get enough of the helpful staff at Suitenhotel Parco Paradiso. During your stay, you'll be within walking distance of Gabriele and Anna Braglia Foundation. Features include free WiFi in public areas and free train pick-up service, plus 2 restaurants.
  • Free WiFi
  • Enjoy Mediterranean cuisine with garden views at La Favola, one of the property's 2 restaurants
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to massages or manicures and pedicures at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Within a 15-minute walk of Gabriele and Anna Braglia Foundation and Art Museum Lugano
  • Free train station pick-up shuttle service
Suitenhotel Parco Paradiso offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 1292 square feet (120 square metres) and includes conference space. A fitness centre, spa services, and a terrace are also featured at the family-friendly Suitenhotel Parco Paradiso. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Paradiso hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
La Favola – Overlooking the garden, this restaurant specialises in Mediterranean cuisine and only serves dinner. Reservations are required.
Tsukimi Tei – This restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required. Open selected days.
Havana Deck Cuban Bar – This cocktail bar overlooks the ocean and specialises in Mediterranean cuisine. Open daily.
Room service (during limited hours) is available.

Languages

Arabic, English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free 24-hour train station pick-up shuttle
  • Train station shuttle on request
  • Covered parking on site (CHF 20 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CHF 35 for adults and CHF 18 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Havana Deck Cuban Bar
  • La Favola
  • Tsukimi Tei

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • DVD player
  • Highchair
  • In-room babysitting
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,292 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • In the mountains
  • Terrace

Full-service spa

  • In-room massages
  • Manicures/pedicures
  • Sports massages
  • Turkish bath

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer (on request)
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heated floor
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Suitenhotel Parco Paradiso

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 50.0 per day.
  • Cots (infant beds) are available for CHF 20.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 35 for adults and from CHF 18 for children
  • Covered self-parking fee: CHF 20 per night
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: CHF 20.0 per day
  • Rollaway bed fee: CHF 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:30 AM to 7:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Parco Paradiso
Parco Hotel Paradiso
Parco Paradiso
Parco Paradiso Hotel
Suitenhotel Parco Paradiso Hotel
Suitenhotel Parco Hotel
Suitenhotel Parco Paradiso
Suitenhotel Parco
Suitenhotel Parco Paradiso Hotel
Suitenhotel Parco Paradiso Paradiso
Suitenhotel Parco Paradiso Hotel Paradiso

Suitenhotel Parco Paradiso Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 321 out of 532 reviews" "
Rating 8 - Good. 158 out of 532 reviews" "
Rating 6 - Okay. 38 out of 532 reviews" "
Rating 4 - Poor. 11 out of 532 reviews" "
Rating 2 - Terrible. 4 out of 532 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Tony

Liked: Cleanliness, staff & service
Disliked: Room comfort
Bathroom was awful. I almost tripped and fell down. We wanted free standing shower and they didn’t have that. Receptionist had no clue about local attractions, places to see.
Stayed 2 nights in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Douglas, Minato-ku

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quiet hotel situated in a neighborhood about Lugano.
Stayed 1 night in Aug 2024

8/10 Good

Ashley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Family and I came to stay in July. The hotel was very clean, and safe. Staff were very friendly and very helpful. Came with two small children, so the indoor pool was attractive for them, however, exciting is an outdoor pool. Will utilize their spa and gym facilities, which were also good. Downside to the gym, is that there is no central air, therefore can get very stuffy running on the treadmill. No water is provided at the gym. Overall pleasant day.
Stayed 2 nights in Jul 2024

10/10 Excellent

Marissa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view, good food, kid Fri
Stayed 2 nights in Jul 2024

4/10 Poor

Arash

Stayed 1 night in Jul 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place if coming to Lugano. Would definitely stay again
Stayed 2 nights in Jul 2024

6/10 Okay

Bianca

Stayed 4 nights in Jul 2024

6/10 Okay

Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good location, booking for spa not worth it since it closes very early 19:00, basically not usable if you want to have dinner after check in. Kinda disappointing for a “spa hotel”
Stayed 1 night in Jul 2024

10/10 Excellent

Stefano

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property. A different level altogether. Incredible views, breakfast and staff. Very new rooms.
Stayed 2 nights in Jun 2024

10/10 Excellent

casey

Stayed 1 night in Jun 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love Lugano
We were visiting places that Avatar Meher Baba visited inn Switzerland. Suitenhotel Parco Paradiso hotel is very reasonable and clean, with extremely efficient staff. We were very impressed by their staff's ability to communicate. I didn't need to use my Creole of French and Spanglish. What really impressed us was the hotel's arrangement with Swiss trains. Staff gave us tickets with QR codes such that we rode free anywhere in the Kanton. Laundry service was also efficient. And the train station us a five-minute walk!
Stayed 2 nights in May 2024

10/10 Excellent

Fadi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a coincidence to book at this hotel and it was one of best things happened in our vacation. The lake view was amazing.
Stayed 1 night in May 2024

10/10 Excellent

GARY

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Lisa, Pully

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in May 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parco Paradiso Delivered!
This hotel was a great value, great location, great service. The rooms were incredibly large, the breakfast was first class and the amenities were great, including sauna and steam. No brainer value in one of the most beautiful places in the world
Stayed 3 nights in Apr 2024

10/10 Excellent

Mikhail, Vienna

Stayed 1 night in Apr 2024

6/10 Okay

Matthew

Travelled with family
Liked: Cleanliness, room comfort
Good room, but does not equal the price.
I’ve stayed at many high end hotels and this is NOT one. It is good and no complaints, per se, but it is priced at a 4 or 5 star hotel and it is neither. On top of the already high price for the penthouse suite, when we arrived, they charged $95 USD each for my two children, despite me including them on the initial reservation with hotels.com. I’ve stayed at The View in Lugano for the same price and it is much, much better. Go there.
Stayed 1 night in Mar 2024

10/10 Excellent

Sami

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Dr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant experience
Second stay here in a year, clean hotel with pleasant and efficient staff. Would stay here again
Stayed 1 night in Oct 2023

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great position, nice hotel with view over Lake Nice area - very good Reception and Dining Staff All in all a great stay
Stayed 4 nights in Sep 2023

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s not in the city but transit for bus and trains are very close. Highly suggest a taxi or hotel shuttle if coming in on the train, very uphill. Property is very well kept, beautiful landscape, staff is helpful and nice. Bed was comfortable and large room if you get the suite.
Stayed 2 nights in Sep 2023

10/10 Excellent

Lise, Mooresville

Stayed 2 nights in Aug 2023

10/10 Excellent

Michelle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice! Beautiful lake view.
Stayed 1 night in Jun 2023