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Hôtel Excelsior Opéra

3.0 star property

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Photo gallery for Hôtel Excelsior Opéra

Exterior
Exterior
Front of property – evening/night
Cosy Room | Minibar, in-room safe, desk, laptop workspace
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Laundry
  • Air conditioning
  • Breakfast available
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
5 Rue La Fayette, Paris, Paris, 75009
  • Galeries Lafayette
    ‪2 min walk‬
  • Palais Garnier
    ‪4 min walk‬
  • Theatre Mogador
    ‪5 min walk‬
  • Paris (CDG-Roissy-Charles de Gaulle)
    ‪37 min drive‬

Room options

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, laptop workspace

Superior Room

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, laptop workspace

Triple Room

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

View all photos for Twin Comfort Room

Minibar, in-room safe, desk, laptop workspace

Twin Comfort Room

  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Cosy Room

Cosy Room | Minibar, in-room safe, desk, laptop workspace

Cosy Room

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room

Comfort Room | Minibar, in-room safe, desk, laptop workspace

Comfort Room

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, laptop workspace

Single Room

  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

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4.2 out of 5, Very good, (431)
The price is CHF 140
for 1 room
includes taxes & fees
25 Feb - 26 Feb
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About this property

Hôtel Excelsior Opéra

Beaux Arts Paris hotel in 9th Arrondissement with a 24-hour front desk
This smoke-free hotel features a bar/lounge, a coffee shop/cafe and coffee/tea in a common area. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk and a computer station are on-site.
Hôtel Excelsior Opéra offers 52 accommodations with minibars and laptop-compatible safes. Plasma televisions come with satellite channels.

This Paris hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Hôtel Excelsior Opéra's great location gets high marks from our customers. During your stay, you're just a quick walk from Palais Garnier. Enjoy features like free WiFi in public areas, plus a bar and a coffee shop/cafe.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and a computer
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Galeries Lafayette and 4 minutes on foot from Palais Garnier
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at Hôtel Excelsior Opéra.

This Beaux Arts Paris hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7 AM to 10 AM.

Languages

English, French, Italian, Japanese, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7 AM to 10 AM for a fee: EUR 14 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Front entrance ramp
  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 200 per accommodation, per stay
  • A tax is imposed by the city: EUR 5.53 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 14 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours during certain times of the year.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Excelsior Opéra
Excelsior Opéra Paris
Hôtel Excelsior Opéra
Hôtel Excelsior Opéra Paris
Excelsior Opera Hotel Paris
Excelsior Opera Paris
Hôtel Excelsior Opéra Hotel
Hôtel Excelsior Opéra Paris
Hôtel Excelsior Opéra Hotel Paris

Hôtel Excelsior Opéra Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 544 out of 999 reviews
Rating 8 - Good. 356 out of 999 reviews
Rating 6 - Okay. 66 out of 999 reviews
Rating 4 - Poor. 20 out of 999 reviews
Rating 2 - Terrible. 13 out of 999 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are great and so is the location.
Stayed 2 nights in Nov 2024

6/10 Okay

Anthony

Stayed 1 night in Sep 2024

6/10 Okay

Winston, CHATSWORTH

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
What I didn’t like on this hotel property is their room space. Quite tight. What I like on this hotel is their staff, very accommodating and easy to ask. Location is very accessible and lots of shops nearby.
Stayed 4 nights in Oct 2024

10/10 Excellent

Claudia

Stayed 4 nights in Sep 2024

2/10 Terrible

Blenda

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
First night we were sent to a single bedded room when we (2 female friends) had requested two beds many times.It was a tiny room with no drawers at all, toilet kept flushing all day and night--noise kept us awake all night. Next day, instead of heading out to start our planned day we had to pack up everything--toiletries, etc.--so they could move us to a slightly larger room where there was a third bed which took up a lot of room. Phone was broken and they promised us each day that it would be repaired. One night a woman next door was screaming all night and we could not call the front desk to take care of it as we had no phone, a very dangerous situation. Again no drawers at all--just one narrow closet with limited hangers for two women to hang clothes. Had to live out of the suitcase for a full week. My friend and I are 86 years old; there was no bar in the shower, no place to hold on. Two bottles of shampoo were attached to wall, had to pump by stretching high up--no soap, only shampoo. A bottle of liquid soap was on the sink counter, but could not be removed for use in the shower. Thermostat was broken, room was exceedingly hot. Small refrigerator was in a corner with a chair in front and that chair had to be moved back and forth to get to it. Actually it could only be moved a few inches with limited room. There was only one person at desk each day and that person had to frequently leave when called away. PRICE CHARGED WAS MORE THAN OTHERS PAID. WE ASKED AROUND.
Stayed 7 nights in Sep 2024

10/10 Excellent

Courtney

Stayed 4 nights in Aug 2024

8/10 Good

Staci

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overall nice stay.
Stayed 6 nights in Sep 2024

10/10 Excellent

NOBUO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Tetyan

Liked: Cleanliness, amenities, property conditions & facilities
It’s very friendly people We Stay three times I really like , location excellent and next time I will be back again thank you everything was so good
Stayed 2 nights in Sep 2024

6/10 Okay

Pamela

Business traveller
Liked: Cleanliness
Ok but won’t stay here again
Room very small , air con doesn’t work that well. Elevator very small . It is in a good location but that’s about it. Bed not very comfy .
Stayed 3 nights in Sep 2024

8/10 Good

nadia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

2/10 Terrible

Husam

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are horrible and small. The room was shaking all day from the underground train. The bed is very small and not comfortable. Very bad experience.
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Staff & service, amenities, property conditions & facilities
Great location. Walkable to many areas. Staff was amazing and friendly. I highly recommend this this hotel.
Stayed 6 nights in Sep 2024

10/10 Excellent

francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es excelente, habitaciones limpias y buen servicio
Stayed 1 night in Sep 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I got a balcony and early check in which was fantastic. Great location. Very loud outside and drilling even at 11:30pm! Ambulances, the whole bit. Otherwise I slept pretty well considering. Clean rooms, perfect for one person.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sherina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last lastttttt minute choice but wow it was just wonderful and amazing staff!!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Ko

Stayed 3 nights in Aug 2024

8/10 Good

Shari

Liked: Cleanliness
Disliked: Staff & service, amenities
The room was nice with an updated bathroom and very good air conditioning. This property should NOT advertise that they have a bar. They do not. They have an unmanned counter at the back of the lobby with water dispensers and they will pour you a wine or a beer if requested and they also use it for storing all the luggage. When single travelers seek a hotel with a bar, they are expecting a full service bar, where guests can relax and meet people. This is not that in any way. It is very misleading to advertise this as a bar and I was quite disappointed to not have a place to relax and socialize after sightseeing. On my first day I asked if there was a decaf option for the coffee maker. The lady assured me she would find out and let me know. 4 days later and I never heard from her again. So, I would say the customer service needs work.
Stayed 4 nights in Aug 2024

8/10 Good

Thomas, Oakland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in Paris for just 2-days & 3-nights and wanted somewhere reasonably priced and convenient to the metro and, hopefully, not to far from some Parisian attractions. The Excelsior filled the bill for us. The room was immaculate. The staff was welcoming and helpful. The metro station was a block away and the Opera was 3 blocks. Two nice cages where across the street with excellent breakfasts. It will be a serious consideration on our next trip to Paris
Stayed 3 nights in Aug 2024

6/10 Okay

Ralph

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Room was as expected, small but clean. Bathroom sink drain very slow . Nice balcony on 5th floor, but elevator broke the 1st day and we climbed 5 flights of stairs the rest of our 3 day trip. Was never told that free breakfast was offered on the last day until checkout. Had already purchased elsewhere at that point; no comp was offered. Staff nice, but poor communication kept this from being a better experience.
Stayed 3 nights in Aug 2024

10/10 Excellent

Anabela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, perhaps 2 minutes from L’Opera and Galeries Lafayette if you like shopping! Room spotlessly clean and has everything you need. Very good selection of restaurants nearby - Paul & Julienne almost opposite is wonderful and very well priced. Will definitely return!
Stayed 1 night in Aug 2024

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Kimberley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the staff were very helpful and friendly.
Stayed 5 nights in Aug 2024

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, staff & service
Staff was helpful and nice. Room was comfortable.
Stayed 4 nights in Aug 2024