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Hôtel Jenner

3.0 star property

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Photo gallery for Hôtel Jenner

Twin Room | Minibar, in-room safe, desk, soundproofing
Staircase
Daily buffet breakfast (EUR 11.50 per person)
Exterior
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Breakfast available
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
10 rue Jenner, Paris, Ile de France, 75013
  • Pitié-Salpêtrière Hospital
    ‪11 min walk‬
  • Place d'Italie
    ‪12 min walk‬
  • Bercy Arena
    ‪7 min drive‬
  • Paris (CDG-Roissy-Charles de Gaulle)
    ‪46 min drive‬

Room options

View all photos for Standard Double Room

Room amenity

Standard Double Room

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Minibar, in-room safe, desk, soundproofing

Twin Room

  • 15 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, soundproofing

Single Room

  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room (2 adjacent rooms)

Family Room (2 adjacent rooms) | Minibar, in-room safe, desk, soundproofing

Family Room (2 adjacent rooms)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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  • Free WiFi
  • Air conditioning
  • Breakfast available
4.2 out of 5, Very good, (1003)
The price is CHF 109
for 1 room
includes taxes & fees
22 Feb - 23 Feb
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About this property

Hôtel Jenner

Hotel with a 24-hour front desk, near Notre-Dame
A 24-hour front desk, free newspapers and a front desk safe are available at this smoke-free hotel. WiFi in public areas is free.
Hôtel Jenner offers 20 accommodations with minibars and a safe. Televisions come with premium cable channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hôtel Jenner. During your stay, you'll be within walking distance of Place d'Italie. Enjoy features like free WiFi in public areas and breakfast (surcharge).
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception and a front desk safe
  • 12 minutes by foot from Place d'Italie and a 4-minute drive from Île Saint-Louis
  • Pets welcome for a fee (restrictions apply)
As a guest of Hôtel Jenner, you'll find complimentary newspapers in the lobby and a front desk safe. WiFi is free in public spaces.

This 3-star Paris hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.

Languages

Arabic, English, French, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 11.50 per person

Family friendly

  • Free cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per stay
  • Maximum 1 (weight limit: 11 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.53 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 11.50 per person
  • Pet fee: EUR 20 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Jenner Paris
Hôtel Jenner
Jenner Paris
Hôtel Jenner Hotel
Hôtel Jenner Paris
Hôtel Jenner Hotel Paris

Hôtel Jenner Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 188 out of 440 reviews
Rating 8 - Good. 176 out of 440 reviews
Rating 6 - Okay. 56 out of 440 reviews
Rating 4 - Poor. 14 out of 440 reviews
Rating 2 - Terrible. 6 out of 440 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Parvin

Travelled with partner
Liked: Cleanliness, staff & service
N/A
Stayed 3 nights in Oct 2024

10/10 Excellent

Gina

Liked: Staff & service
Public transit and affordable comfort
Helpful staff and all I needed in Paris. Affordable, comfortable and very convenient to public transit to get around Paris. The bathroom could use a deep clean or an upgrade, but otherwise I found it a fine pied à terre (about 20-30 min by public transit to everything). Very helpful staff once I arrived. However, the change conditions for reservations were ridiculous. And after ghosting the Hotels.com support team, they made the change after I arrived (even after I said I didn't want it, and, of course too late to make the other arrangements I was looking at weeks earlier). The staff handled it well, but it was a huge bummer.
Stayed 5 nights in Oct 2024

6/10 Okay

Parvin

Travelled with partner
Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

6/10 Okay

Parvin

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small friendly hotel well placed for my needs.
Stayed 2 nights in Sep 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Functional hotel in an area with lots of South East Asian restaurants to choose from. Decent Italian as well just meters down the road. Easy walking distance of metro station - direct line to Eiffel Tower.
Stayed 4 nights in Aug 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable
Loved that the bathroom was a nice size with a shallow tub/shower combo.
Stayed 1 night in Aug 2024

8/10 Good

Sami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2024

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Kind helpful staff- especially the daytime receptionists. Excellent location close to transport links. They were flexible about checking out time and leaving the luggage in the room. Needs to be improved : No possibility of making tea or coffee in the room and the fridge did not work.
Stayed 7 nights in Jun 2024

8/10 Good

Chadi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 3 nights in Jun 2024

10/10 Excellent

Lesley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were very friendly and helpful
Stayed 2 nights in Jun 2024

10/10 Excellent

Monriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Halyna

Stayed 1 night in Nov 2023

6/10 Okay

Susan

Travelled with partner
Liked: Cleanliness, staff & service
The good: just a few minutes walk from the metro, great bakery for breakfast a block away. Staff were very friendly and helpful. Good wifi, lots of hot water and good water pressure. The bad: Only one light worked in our bathroom, the one over the shower. The light over the sink didn't work, and neither did the hair dryer. We reported these to the front desk after our first night, but neither was fixed by the time we left a few days later. Also the main heating system in our room didn't seem to be working properly, we were only able to get it to turn on once. Fortunately we were able to use the bathroom heater/towel warmer to keep the chill off in our room. It was also noisy, not from the street, but from the other rooms, we could hear people talking on their phones, walking around, etc. Given the price we paid, which was low for Paris, our experience was OK.
Stayed 3 nights in Nov 2023

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Alfonso, MIAMI

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
No elevator, having a disability this makes the hotel impossible to stay. Had to switch hotels no refund was given, even though this information is not disclosed in the property details. How unfortunate!
Stayed 3 nights in Sep 2023

6/10 Okay

Ian

Liked: Cleanliness, property conditions & facilities, room comfort
EMPLOY PEOPLE WHO CAN STAY AWAKW.
Stayed here for 5 nights. First time in Paris for both of us and it was a lovely little hotel. One massive problem though, the night receptionist on three of the nights was asleep every single time we came back to hotel anytime after 12. Not just dosing on his chair, he was lying down asleep where people eat breakfast. The second night we had to ring the hotel to wake him up and on the third night before we went out for the evening we told him, we’d be back but we will ring again if he is asleep…we got back at 1:30 pm and he was asleep again with the phone off the hook. It was an absolute joke. The other 3 members of staff we came across were lovely and very friendly and pleasant but this guy needs a day job. Deplorable service.
Stayed 5 nights in Sep 2023

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room away from the bustle of the city
AC with in room controls!!!! Room was clean, comfortable, and nice to cool off after a hot day in the city. Not near the major tourist attractions but right between two different metro lines and along a bus route that goes right to the Louvre. Staff were friendly and helpful. The young lady during the day who checked us in and we would see as we were leaving spoke great English. Room was always clean when we returned. Area seemed very safe as it was nestled in between apartment buildings that housing young families. Loved getting a hot sandwich directly across the street at the Mayam when we would be getting in late. There was a wonderful bakery, Fournil De L'Excellence, on the next corner on the same block as the Mayan. Next time in Paris, I plan to stay here again.
Stayed 6 nights in Aug 2023

8/10 Good

Linda, Monmouth Junction

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
There is no elevator and the room and bathroom were very small.
Stayed 1 night in Jul 2023

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff and easy location
Stayed 6 nights in Jun 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Rebecca, Lexington

Travelled with partner
Liked: Cleanliness, staff & service
Small, older hotel next to the hospital. Overall nice and welcoming staff, who speak English well enough. The breakfast buffet is basic (no hot dishes) but enough to get you going for the day. Some rooms open into an open courtyard, which provides some fresh breeze in the summer but might be too much in the winter. The walls are thin so be conscientious of neighboring guests! Bathroom was really small. Good location near Accor Arena (walking distance) and metro stations, with a scattering of food options in the area too. A decent deal for the price in Paris.
Stayed 4 nights in May 2023

8/10 Good

lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal stay for city break
Room a bit small but we didn’t mind. Could do with a shelf in the shower to put toiletries on. WiFi password should be in the room. The staff are friendly and helpful especially yann
Stayed 2 nights in Apr 2023

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's in a very nice neighborhood, closed to a metro station. we love it.
Stayed 3 nights in Mar 2023