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Hotel Marais Bastille

3-star property
36 Boulevard Richard Lenoir, Paris, Paris 044 511 21 42
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4.0 out of 5
Very good!
See all 8 ebookers Reviews

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Single Room

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 1 Max

Two Adjacent Double Rooms

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the great public transport around Hotel Marais Bastille. During your stay, you're just a quick walk from Canal Saint-Martin. Enjoy features like free WiFi in public areas, plus a 24-hour business centre and breakfast (surcharge).

  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the proximity to public transport and the helpful staff
  • Steps from Canal Saint-Martin and 6 minutes on foot from Place de la Bastille

Hotel Marais Bastille ratings based on 8 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Marais Bastille

Everyone (6) Family (1)
5 out of 5

Posted by on 3 Jul 2022

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2 out of 5

A memorable stay for all the wrong reasons

Pros: Close to metro.
Cons: Customer service. Correspondence pre stay was misleading at best. A complaint was met with a smirk and a shrug. Very upset.
Location: Close to Metros. Lots of places to eat and drink locally. To the east is quite buzzy for younger people.
Wrote to the hotel to say this was a special treat for my partner's 'significant' birthday and that I wanted a room at the front with a view. They said they would make sure my stay was 'memorable', without actually saying I would get a room at the front. I upgraded to ensure I would. Well, it was certainly memorable! As we approached what was meant to be a lovely old hotel overlooking the boulevard, I realised it was the building covered in scaffolding. Disappointing doesn't cover it. The hotel's responce was to smirk and shrug. No apology. We spent the forst hour of our romantic break with workmen walking around outside the window. I'm so upset at the treatment I received by this hotel. Even if this had not happened, I don't understand how it get's such good reviews. It was ok. The room was clean and comfortable, but nothing special. The AC unit was quite noisy. The decor was starting to look tired. I didn't like that the 'sofa' was actually a 3rd bed. What I could see of the view wasn't that great. And it was overall much smaller than I expected fro the photos. The lounge area is really just a lobby area by the lift. Note that this is actually a Best Western hotel.

Posted by on 27 Feb 2018

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Comment from Hotel Management

13 Mar 2018 by Philippe Dolbeau and his team

Dear guest, Thank you for taking the time to write a review following your recent visit. I am glad to know that the location of our hotel was perfect for your trip. We are indeed very central (Bastille & République), where our customers can experience many restaurants and bars. Location, comfort and staff friendliness are probably the main reasons for our good ratings. I'm surprised that you felt that our staff was not friendly enough. Quality of service is our priority, I will investigate on what happened. We are sorry to learn that the scaffolding has affected your stay. It will not stay long. Please not that you have not been disturbed by the workers as we have an agreement with them. They start with noiseless tasks at 8.30am. We would be happy to welcome you again when you come back to Paris. Kind regards, Philippe Dolbeau and his team

4 out of 5
freundliches Personal.

Posted by on 30 Aug 2023

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Comment from Hotel Management

1 Sep 2023 by Hôtel Marais Bastille

Hallo Franziska,Wir danken Ihnen für Ihre Bewertung. Wir freuen uns, dass die Professionalität und Freundlichkeit unserer Teams Ihren Aufenthalt angenehm gestaltet haben.Wir freuen uns schon auf Ihren nächsten Besuch.Sofia und ihr Team

4 out of 5
Super Frühstücksbuffet mit guter Auswahl und sehr guter Qualität. Sehr freundliches Personal Leider sehr kalt im Zimmer. Die Fenster waren überhaupt nicht isoliert. Da die Tagestemperaturen waren unter 0 und im Zimmer waren es so ca. 17 Grad. Im Sommer wäre das Zimmer wahrscheinlich perfekt.

Posted by on 28 Dec 2022

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Comment from Hotel Management

8 Jan 2023 by Idriss

Merci de votre séjour dans notre établissement. Nous apprécions vos commentaires.

4 out of 5
Siistit, hyvän kokoiset ja kivasti sisustetut huoneet. Henkilökunta olisi voinut olla hymyilevämpää ja kysellä vieraiden kuulumisia.Hinta-laatu suhde mielestäni hyvä Pariisiin.

Posted by on 18 Oct 2022

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Comment from Hotel Management

13 Nov 2022 by Idriss

Merci de votre séjour dans notre établissement. Nous apprécions vos commentaires.

5 out of 5
Sehr freundliches, hilfsbereites Personal. Ruhige Zimmer gegen den Hinterhof. Zimmer mit Kühlschrank und Wasserkocher ausgestattet. Praktisches Badezimmer. Interessantes, sehr authentisches Quartier mit viel Grünfläche. Ideal, viele Sehenswürdigkeiten können gut zu Fuss ereicht werden. Bistros und kleine Läden in der Nähe.

Posted by on 16 Apr 2022

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Comment from Hotel Management

24 Apr 2022 by Idriss

Merci de votre séjour dans notre établissement. Nous apprécions vos commentaires.

4 out of 5
Il a fait très froid dans la chambre malgré une Clim à 28 mais qui devait certainement être bloquée....car chambre très froide

Posted by on 23 Jan 2019

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Comment from Hotel Management

27 Jan 2019 by Philippe Dolbeau

Bonjour, Merci d'avoir pris le temps de commenter votre séjour. Nous sommes ravis que vous ayez passé un bon moment au Marais Bastille. Nous prenons note de votre remarque concernant la chambre. Nous allons tenter de comprendre pourquoi le chauffage ne fonctionnait pas. Veuilllez nous excuser pour la gêne occasionnée. À bientôt ! Philippe Dolbeau et son équipe

4 out of 5

Kleineres aber schönes Hotel

Das kleinere aber schöne Hotel liegt ganz nah an einer Metrostation. Man kann aber auch gut zu Fuss zu den nächstgelegenen Restaurants und Einkaufsmöglichkeiten laufen. Sehr nettes und zuvorkommendes Personal. Wir würden wieder einmal kommen.

Posted by , from St. Gallen, Schweiz on 25 Jul 2018

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Comment from Hotel Management

28 Jul 2018 by Idriss

Merci d'avoir séjourné dans notre établissement. Nous apprécions vos commentaires !

About the Hotel Marais Bastille

Location 36 Boulevard Richard Lenoir, Paris, Paris 75011

Property Features

WiFi is free in public spaces. You'll find a 24-hour business centre on site. A library, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Marais Bastille. This Art Deco Paris hotel is smoke free.

  • 1 building
  • 36 guestrooms or units
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Paris Austerlitz Automates Station (2 km / 1.2 mi)
  • Metro station: Brégeut-Sabin Metro Station (0.2 km / 0.1 mi)

Room Amenities

Hotel Marais Bastille offers 36 air-conditioned accommodations with a safe and complimentary bottles of water. This individually decorated accommodation includes desks. Flat-screen televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers. This Paris hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Unique decor

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.

Late-night fare is available from room service (during limited hours).

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Stair-free path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts major credit cards, Visa, Mastercard, American Express, JCB International and Eurocard. Cash is not accepted.

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Online penalty collection
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.20 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Marais Bastille Hotel Paris
  • Best Western Marais Bastille Hotel
  • Best Western Marais Bastille Paris
  • Best Western Marais Hotel Bastille
  • Hôtel Marais Bastille Paris
  • Marais Bastille Paris
  • Marais Bastille
  • Best Western Marais Bastille
  • Hotel Marais Bastille Paris
  • Hôtel Marais Bastille
  • Hotel Marais Bastille Hotel
  • Hotel Marais Bastille Paris
  • Hotel Marais Bastille Hotel Paris

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.