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Serotel Suites

4.0 star property
VIP Access

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Terrace/patio
Appartement Premium | Living area | Flat-screen TV
Terrace/patio
Daily continental breakfast (EUR 17 per person)
Chambre Double Confort | In-room safe, soundproofing, iron/ironing board, free cots/infant beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Outdoor space
  • Room service
  • Housekeeping
  • Laundry
  • Air conditioning
  • Breakfast available

Explore the area

Map
77 Rue du Faubourg Poissonniere, Paris, Paris, 75009
  • Grevin Museum
    ‪10 min walk‬
  • Galeries Lafayette
    ‪15 min walk‬
  • Palais Garnier
    ‪17 min walk‬
  • Paris (CDG-Roissy-Charles de Gaulle)
    ‪36 min drive‬
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Appartement Privilège

Appartement Privilège | In-room safe, soundproofing, iron/ironing board, free cots/infant beds

Appartement Privilège

  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Chambre Double Confort

Chambre Double Confort | In-room safe, soundproofing, iron/ironing board, free cots/infant beds

Chambre Double Confort

  • 20 sq m
  • Studio
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Studio

Comfort Studio | In-room safe, soundproofing, iron/ironing board, free cots/infant beds

Comfort Studio

  • 20 sq m
  • Studio
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Appartement Premium

Appartement Premium | In-room safe, soundproofing, iron/ironing board, free cots/infant beds

Appartement Premium

  • 38 sq m
  • Studio
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

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About this property

Serotel Suites

Aparthotel with a 24-hour front desk, near Palais Garnier
This smoke-free aparthotel features a business centre, a meeting room and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Each apartment provides a fridge and a coffee/tea maker, plus free WiFi and a flat-screen TV with digital channels. Additional amenities include room service, free bottled water and a safe.
Serotel Suites offers 10 air-conditioned accommodations with a safe and complimentary bottles of water. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower and complimentary toiletries.

This Paris aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with digital channels. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Serotel Suites. During your stay, you're just a quick walk from Grands Boulevards. Enjoy features like free WiFi in public areas, plus a business centre and breakfast (surcharge). This upmarket aparthotel has 10 apartments over 4 floors. Free WiFi and a flat-screen TV are available in each apartment.
  • Each apartment offers a flat-screen TV, a fridge and room service
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 4-minute drive from Palais Garnier and 7 minutes from Champs-Élysées
WiFi is free in public spaces. Business amenities include a business centre and a meeting room. A terrace, tour/ticket assistance, and concierge services are also featured at Serotel Suites.

This 4-star Paris aparthotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 10:30 AM.
Room service (during limited hours) is available.

Languages

Arabic, English, French, Italian, Spanish

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Family friendly

  • Free cot

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

Dining

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: EUR 17 per person
  • Limited room service

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Meeting room

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Free bottled water
  • Free newspapers in lobby
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In the city centre
  • Near a metro station
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 10 units
  • 4 floors
  • Banquet hall
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 8.45 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 17 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Serotel Suites Opéra Apartment Aparthotel Paris
Serotel 77 Agritourism
Serotel 77 Agritourism Paris
Serotel 77 Paris
Hôtel Serotel Suites Paris
Serotel Suite Appartment Hotel Paris
Serotel Suites Paris
Serotel Suites
Serotel Suite Appartment Hotel
Serotel Suite Appartment Paris
Serotel Suites Opéra Apartment Aparthotel
Serotel Suites Opéra Apartment Paris
Serotel Suites Opéra Apartment
Hôtel Serotel Suites
Serotel 77
Serotel Suite Appartment

Serotel Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 121 out of 233 reviews
Rating 8 - Good. 77 out of 233 reviews
Rating 6 - Okay. 22 out of 233 reviews
Rating 4 - Poor. 5 out of 233 reviews
Rating 2 - Terrible. 8 out of 233 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rich

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel with awesome staff. The folks at the front desk were so helpful and friendly. Rooms were clean and had all the amenities you need. Overall, a great place to stay with lots of grocery stores, shops, and restaurants near by / walking distance. Also close to metro. Would definitely stay here again. Again, great staff!
Stayed 7 nights in Oct 2024

10/10 Excellent

Nicole

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Sep 2024

4/10 Poor

Richard

Travelled with family
Disliked: Amenities
The only bright side were Madja and Niro. The other staff members I encountered were neither helpful nor accommodating. One staff did not or pretended not to speak English to avoid resolving an issue. Cleaning lady was good until the last day when she forgot her yellow gloves for cleaning the bathroom and was placed on top of my wife's hand carry bag. Disgusting.
Stayed 4 nights in Sep 2024

10/10 Excellent

Clardia

Travelled with family
Liked: Cleanliness, room comfort
The hotel was perfect for my family. It was close to a lot of attractions and to metro stations. The staff was really nice and attentive.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jeffrey Luken

Stayed 2 nights in Aug 2024

10/10 Excellent

Anup

Liked: Cleanliness, property conditions & facilities
Really enjoyed the stay at this place!!and Rive Droite made sure all our needs were taken care of !
Stayed 4 nights in Aug 2024

6/10 Okay

kathy, wrightstown

It was ok. Inside was sparse and the furniture showed significant signs of wear. Fine for 1 night. But would not stay longer
Stayed 1 night in Jul 2024

10/10 Excellent

JDKK

Liked: Cleanliness, property conditions & facilities
It’s was great we especially enjoyed the food recommendation from the concierge
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Conveniently located for tourist
I was visiting with two young children from America. The hotel was well-maintained, and the staff was very friendly. I really enjoyed the convenient location. There was a mini supermarket next door and many good restaurants along the street. It was very close to two subway stops; if you follow the street, there is a mall. I also enjoyed having a living area because the kids and I were not always in each other's space.
Stayed 6 nights in Jun 2024

10/10 Excellent

Judith

Travelled with family
Charming and comfortable well located hotel
Stayed 4 nights in Jul 2024

8/10 Good

Louise

Travelled with family
Liked: Cleanliness
Brilliant location in really vibrant area - lots of cafes, bakeries, little bars. Really friendly reception staff. Plenty of space in our suite and mostly clean though carpet grubby in kitchen and the whole place smelled of smoke and/or air freshener. Suite very comfortable - great beds and sofa bed. Parts of it quite tired, such as the kitchen worktop and cabinet door edging which are cracked, warped and falling off. Description of premium suite on website slightly misleading - it says bedroom opens up on to interior courtyard. Ours didn’t as it was on the fourth floor, I think they meant it overlooked it. Grocery shop next door is handy but run by a very grumpy man who likes to shout at his customers and staff. Altogether we had a great time and enjoyed our stay but disappointed the suite wasn’t in better condition.
Stayed 2 nights in Jul 2024

10/10 Excellent

Nigel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very quiet apartment close to restaurants, metro, and a grocery store right next door! Very safe with kind and helpful front desk at street entrance available 24 hrs. My daughters and I had a wonderful stay and would love to come back!
Stayed 3 nights in Jul 2024

10/10 Excellent

Khyati

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Michele

Disliked: Cleanliness, property conditions & facilities
Dreadful from the minute I arrived. The room did not have any of the facilities advertised. The room felt as if it was in a store cupboard with piles of crates of empty bottles outside the door. Every time someone else in the property used water it ran down the pipes so loud I thought there was a leak with water gushing into the room. The room was in the ground floor overlooking the small courtyard so anyone out there you could hear talking. You couldn’t open the window or all their smoke would come into the room. Despite numerous emails from myself and Expedia the property has refused to engage with although whilst I was promised a refund for my complaint. Do NOT book here you will be disappointed
Stayed 2 nights in May 2024

6/10 Okay

Nuno

Stayed 2 nights in Jun 2024

10/10 Excellent

Tetyana

Travelled with family
Liked: Cleanliness, property conditions & facilities
Hidden gem This hotel is located off touristy path and perfect to mingle with locals. Plenty of trendy restaurants and coffee shops around the area to explore! If you feel like cooking, plenty of grocery stores to fill up on supplies to cook something in hotel room mini kitchen. We did both! After full day of exploring Paris, it was nice to sink on soft comfy beds with nice pillows for good night sleep. Well run hotel.
Stayed 7 nights in May 2024

6/10 Okay

Wei

Travelled with family
Liked: Cleanliness
Small hotel. Good location. Front desk guys were nice. Had issue with the hot water as it ran out very quickly. I did not want to wait two hours for the water to boil so I had to take a shower in cold water.
Stayed 1 night in May 2024

10/10 Excellent

Devina

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Supermarket right beside hotel. Hotel staffs are very friendly and informative. Room is spacious. The only problem we have is running out of hot water (4 people in the suite) by the time the last person needed to shower, there was no more hot water. Overall, it was great hotel with walkable restaurant and stores close by.
Stayed 2 nights in Feb 2024

10/10 Excellent

Marek

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Take note, a hotel in Paris at a great price! We stayed with family for the weekend and honestly we are so glad we found this place. We felt special from start to finish. We had 2 separate clean and beautiful rooms and a mini kitchen, everything we needed was there in the room. The receptionist was very nice, friendly, helpful and helped us find our way, so we went for a walk around Paris. The metro is 2 minutes from the hotel, which is very convenient to get anywhere in the city. After our evening walking, we fell into the deepest sleep, on the most comfortable beds I have ever slept on! In the morning we had breakfast in our room, fresh croissants, yogurt, French baguette, and much more, oh my God, how delicious... The next day we asked if the luggage could be left until the evening and the administrator kindly provided us with this service for free, it was very nice of him. Overall we had a good weekend in Paris!!! and we will definitely return there and recommend this hotel in the center of Paris to everyone!
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Highly Recommend
A very comfortable and clean apartment. All staff were very friendly and helpful. Would definitely book again.
Stayed 3 nights in Apr 2024

8/10 Good

Gloria

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This room can sleep up to 4 persons. The bedroom can be two twins, or a full. The living room is a hide a bed sofa and it was very comfortable. This space has a great mini kitchen and directly downstairs is a convenience grocery market. You will find bakery's at each corner and fast food nearby. I did not eat at the hotel. Here is what I can tell you about the sleeping here. The bedroom's headboard rests up against the wall, directly behind you is the elevator so at night you have the vibrations and the noise of the elevator. It wasn't terrible, however, so you are aware its the only elevator used by guests. The hide a bed in the living room is very comfortable, downfall is you are next to the street windows. Earplugs are needed because you will hear everything. Showering has to be semi quick. The hotel staff told us we have to wait 30 minutes between showers to have hot water. Four of stayed here so we would turn off the water during lather and turn on; basically semi quick showers. It worked out in the end, its not a big deal but definitely don't take long showers. The hotel is a 15 minute walk to Gare du Nord and you have the metro a few feet away. We all thought it was a convenient spot and I have stayed in this area before. I would stay here again because of the location and the mini kitchen. Front staff were cordial, at other times not so much HOWEVER this is France and we are Amercians so I understand. I do recommend this hotel.
Stayed 6 nights in Mar 2024

10/10 Excellent

Nguyet

Travelled with family
Liked: Cleanliness, room comfort
Wonderful customer service and convenience, close to train, shops, restaurants
Stayed 4 nights in Dec 2023

10/10 Excellent

Jonghan, Seoul

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Nov 2023

10/10 Excellent

Monika

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice location. Clean property and excellent staff. Good dining options near by. Highly recommend it.
Stayed 1 night in Nov 2023

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, room comfort
Friendly and helpful, convenient location
If you have only carry-on size luggage, it's very walkable from Gare du Nord. We arrived in the morning and they let us leave our bags until we were ready to check in after dinner. It's a very small hotel but clean and modern. We stayed in a suite with a kitchenette that was fully equipped with china and utensils, pots and pans, a small dishwasher, a refrigerator, a microwave, a small IH cooktop, an electric kettle, and a Nespresso machine. We didn't cook but the microwave and refrigerator were really helpful for our family stay. There's a Franprix right next to the hotel and a very good boulangerie just a block away that's open early even on Sundays. At least two of the buildings along the street had scaffolding so it's hard to say what kind of neighborhood it was, but it felt normal (not the fanciest but certainly not dangerous). The Poissonnière metro station (line 7) is less than a minute away. It won't get you to Gare du Nord but it's a good starting point for most tourist attractions. The hotel is also only about a 20-minute walk from Montmartre. It's uphill going there but coming back is all downhill. The owners were very friendly, helpful, and flexible. It was a little pricey but so are most other hotel rooms that can sleep a family. It was money well spent for a very nice stay. We'd happily choose this hotel again the next time we visit Paris.
Stayed 1 night in Oct 2023