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Novotel Parma Centro

4.0 star property

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December 2024
January 2025

Photo gallery for Novotel Parma Centro

Lunch and dinner served, Italian cuisine
Premium bedding, minibar, in-room safe, blackout curtains
Front of property
1 treatment room
Cocktail bar

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry

Explore the area

Map
Via Trento 9, Parma, PR, 43122
  • Camera di San Paolo
    8 min walk
  • Teatro Regio di Parma
    8 min walk
  • Palazzo della Pilotta
    9 min walk
  • Parma (PMF)
    7 min drive

Room options

View all photos for Superior Room

Premium bedding, minibar, in-room safe, blackout curtains

Superior Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Premium bedding, minibar, in-room safe, blackout curtains

Standard Room, 1 Double Bed

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

Premium bedding, minibar, in-room safe, blackout curtains

Executive Room, 1 Double Bed

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior

NH Parma

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (792)
The price is CHF 101
for 1 night
includes taxes & fees
8 Dec - 9 Dec
NH Parma

About this property

Novotel Parma Centro

Family-friendly Parma hotel in Parma City Centre with a 24-hour fitness centre
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a poolside bar, a snack bar/deli and a sauna are on-site. Housekeeping is available on request.
Novotel Parma Centro offers 133 accommodations with minibars and a safe. Beds feature premium bedding. Televisions come with digital channels.

Bathrooms include a shower with a rainfall showerhead, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available.
Our customers tell us that they can't get enough of the helpful staff at Novotel Parma Centro. During your stay, you're just a quick walk from Museo di Glauco Lombardi. Free WiFi in public areas, a free manager's reception and a restaurant are available.
  • Free WiFi
  • Enjoy Italian cuisine while dining at Al Parmigiano
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym, a sauna and bicycles to rent
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 10-minute walk of Museo di Glauco Lombardi and Camera di San Paolo
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
Novotel Parma Centro offers its guests a seasonal outdoor pool, a kids' pool, a sauna, and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered on selected days. Public spaces have free WiFi.

A 24-hour business centre and 4 meeting rooms are available. Event space at this hotel measures 3122 square feet (290 square metres) and includes a conference centre. Spa services, a terrace, and multilingual staff are also featured at the family-friendly Novotel Parma Centro. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Parma hotel is smoke free.

The hotel hosts a free manager's reception on selected days.
Al Parmigiano – This restaurant specialises in Italian cuisine and serves lunch, dinner and light fare. A children's menu is available.
Bellavista Café & Lounge – This cocktail bar only serves light fare. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Limited on-site parking
  • Onsite parking options include a garage and a carport

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 14 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Al Parmigiano
  • Bellavista Café & Lounge

Family friendly

  • Baby bath
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Fenced pool
  • Free cot
  • Highchair
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre (3,122 square foot of space)

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height counter and sink
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1961
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Champagne service
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 16 years old or younger stays free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 per person
  • Airport shuttle fee: EUR 200 per vehicle (return, maximum occupancy 5)
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Novotel Parma Centro offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 01 May and close on 30 September.
  • Pool access available from 11:00 AM to 8:00 PM
  • One child aged 16 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Astoria Residence
Novotel Parma Centro Opening March 2019 Hotel
Astoria Residence Hotel Parma
Astoria Residence Parma
Residence Astoria
Astoria Executive Hotel Parma
Astoria Executive Parma
Novotel Centro Opening March 2019 Hotel
Novotel Parma Centro Opening March 2019
Novotel Centro Opening March 2019
Novotel Centro Opening ch 201
Novotel Parma Centro Hotel
Novotel Parma Centro Parma
Novotel Parma Centro Hotel Parma
Novotel Parma Centro (Opening March 2019)

Novotel Parma Centro Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 286 out of 501 reviews" "
Rating 8 - Good. 162 out of 501 reviews" "
Rating 6 - Okay. 35 out of 501 reviews" "
Rating 4 - Poor. 9 out of 501 reviews" "
Rating 2 - Terrible. 9 out of 501 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Cecelia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property is clean, modern. Bed comfortable. Pillows hard. Towel rental at Pool $2 euros. Blanket on bed way to thick for summer. Asked for a sheet to use. They never delivered it. Outside a little sketchy. Large groups of men hanging around.
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel, close to city centre
Nice pool area and clean lobby bar
Stayed 1 night in Aug 2024

10/10 Excellent

Beverly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a modern hotel right by the Parma train station. The location is great if you wish to use the train for exploring nearby towns in Emilia Romagna. Also, it is about a ten minute walk into historic town center.
Stayed 2 nights in Aug 2024

6/10 Okay

Dianna, Shawnee

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
The initial reaction is modern and welcoming. However, the amount of mold in the showers is disturbing. The shower floor, doors, and shower heads. Ew! Our A.C. wasn't working well the first night so we changed rooms the next day, the A.C. seemed to be a little better the second night, but again the mold in the shower was gross and we saw multiple spiders on the ceiling above the shower as well. The location is very convenient to the train station. A little bleach and scrubbing would really make this a lovely hotel otherwise.
Stayed 2 nights in Aug 2024

10/10 Excellent

Geraldine

Liked: Property conditions & facilities
Excellent staff . Hotel good location for rail travel . Outside a bit seedy. Not cheap but thd roof top pool was a great facility.
Stayed 1 night in Aug 2024

6/10 Okay

linda

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Night in Parma
Only one bath towel to use for a shower and when we called reception and asked they said they would send one up. Waited 20 minutes so had to use hand towels to get dry. On returning from our evening out they had been to leave a towel but it was another hand towel. The pool bar did not open until around 4 even though its supposed to be much earlier. Our 2nd bottle of beer was warm so soon went flat in the cold glass that we had to ask for but was offered one for our 1st drink.
Stayed 1 night in Aug 2024

2/10 Terrible

Irfan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
painful service.
told on arrival that hotel lot full. had to park elsewhere in a not safe area in middle of night. room had no ac. error code that windows were open. switched room theee times.
Stayed 1 night in Aug 2024

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having a pool to lounge at in Parma was amazing!
Stayed 1 night in Jul 2024

8/10 Good

Sylvana

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very convenient, well located and friendly staff. The breakfast was excellent. I must share my frustration about the use of an iron. Being on the road for 3 weeks - clothes get wrinkled. Not being able to borrow one was surprising. The only way was to use the one on the 1st floor right next to the pool door. My recommendation - would be to find a more discreet location so not everyone using the pool and there are many get to see what you are ironing. For this reason alone, I would not recommend or return to this hotel. Remember there are many hotels to choose from. Thanks SC
Stayed 2 nights in Jul 2024

10/10 Excellent

Fran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Adrian

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Pool is very small, and was packed so no room for us, also the pool terrace closes at 8pm, not just the pool but the entire terrace is closed limiting you to go out front for a smoke which is not the nicest to do at night. Hotel is located beside a train station which usually is not the best area to stay in, I should have done my research a bit better. Not to mention the price was pretty outrageous for 2 nights for a small room with no balcony and no free parking (18€ per day for parking on site). The hotel is nice but missing quite a few conveniences that we would have liked to have.
Stayed 2 nights in Jul 2024

10/10 Excellent

flavia

Stayed 5 nights in Jul 2024

8/10 Good

Keith

Liked: Staff & service
Good stay & worth
Stayed for one night and had a good experience. The Executive room was spacious and bed was very comfortable. The pool area was wonderful and perfect for relaxing. Breakfast was a real treat with a big selection of tasty food. Pasquale was courteous and kind, making our morning even better. The AC in our room was making a strange noise though. Maybe, it’s time to look into it.
Stayed 1 night in Jul 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Wolfgang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, decent rooms, sufficient parking, but location near train station not so reliable
Stayed 1 night in Jun 2024

2/10 Terrible

Susan

Stayed 4 nights in Jun 2024

10/10 Excellent

John Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very relaxing stay.
Good house keeping. welcoming front office, although it is too small for the size of the hotel. Room need to have real cups to make tea/coffee not paper cups. Good breakfast.
Stayed 4 nights in Jun 2024

10/10 Excellent

Carmel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

George

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was good because we were meeting a group at the train station, but I didn't feel safe walking in the area especially later in the evening.
Stayed 2 nights in May 2024

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
No expectation
Stayed 1 night in May 2024

10/10 Excellent

Chia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice, clean and comfortable short distance walk from the train station. The room is very quiet and comfortable and the whole property is very clean.
Stayed 2 nights in May 2024

10/10 Excellent

Liberty

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time and I had a wonderful and amazing experience as always be in Novotel. Staff were all courteous, enthusiastic, and have shown professionalism in their work. Room is clean and spacious. My only suggestion is that they need to change the breakfast food selections two or three times a week.
Stayed 7 nights in May 2024

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024