Hilton Garden Inn Rockaway

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Rockaway

Reception
Reception
Reception
Bar (on property)
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym
  • Pet-friendly
  • Air conditioning

Explore the area

Map
375 Mount Hope Ave, Rockaway, NJ, 07866
  • Rockaway Townsquare
    2 min walk
  • Buffalo Wild Wings
    2 min walk
  • Dover Station
    5 min drive
  • Newark Liberty Intl. Airport (EWR)
    45 min drive

Room options

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 Bedroom

  • 27 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • 54 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds

  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

  • 34 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

About this property

Hilton Garden Inn Rockaway

Hotel in Rockaway with 24-hour fitness centre and 24-hour business centre
Along with a restaurant, this hotel has a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas, free self parking and a free shopping centre shuttle are also provided. Other amenities include a 24-hour business centre, a coffee shop/cafe and coffee/tea in a common area. Housekeeping is available on request.
Hilton Garden Inn Rockaway offers 162 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Rockaway. During your stay, you're just a quick walk from Rockaway Townsquare. Enjoy features like free WiFi in public areas, free self-parking and a free shopping centre shuttle.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy American cuisine while dining at Great American Grill
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, luggage storage and limo or town car service
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Rockaway Townsquare and 5 minutes on foot from Rockaway Center
  • Free shopping centre shuttle service
  • Cats and dogs welcome for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre, meeting rooms, and limo/town car service are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 3000 square feet (279 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at Hilton Garden Inn Rockaway. Self parking is free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Great American Grill – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Pavilion Lounge – This bar only serves light fare.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free shopping centre shuttle
  • Limo/town car service
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Great American Grill
  • Pavilion Lounge

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 3,000 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 30.00 per person
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Rockaway
Rockaway Hilton Garden Inn
Hilton Garden Inn Rockaway Hotel Rockaway
Hilton Rockaway
Hilton Garden Inn Rockaway Hotel
Hilton Rockaway Rockaway
Hilton Garden Inn Rockaway Hotel
Hilton Garden Inn Rockaway Rockaway
Hilton Garden Inn Rockaway Hotel Rockaway

Hilton Garden Inn Rockaway Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 456 out of 856 reviews" "
Rating 8 - Good. 236 out of 856 reviews" "
Rating 6 - Okay. 82 out of 856 reviews" "
Rating 4 - Poor. 44 out of 856 reviews" "
Rating 2 - Terrible. 38 out of 856 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Deidre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Paul, Sparta

Stayed 1 night in Aug 2024

10/10 Excellent

Trident

Stayed 2 nights in Aug 2024

10/10 Excellent

Fred

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except it was pricey. I didn’t expect it to be that costly .
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kristina

Stayed 1 night in Aug 2024

10/10 Excellent

Noah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Robert

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Vyacheslav

Stayed 1 night in Jul 2024

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were all very friendly and the room was very nice.
Stayed 2 nights in Jun 2024

2/10 Terrible

Petros

Stayed 2 nights in Jun 2024

2/10 Terrible

Ean

Stayed 1 night in Jun 2024

10/10 Excellent

harry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay & staff.
Hilton under construction . Did not know the pool was closed. The staff was excellent Hotels. com never sent the confirmation. The manager solved the problem for us. We loved the new room refab. Very nice. Great staff, cudos to them all !
Stayed 3 nights in Jun 2024

2/10 Terrible

Maggie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Destiny

Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
One night stay
I’ve stayed at the Hilton before while visiting family nearby which was why I returned. The hotel is undergoing major renovations. They messaged me soon after I made the reservation to prepare me. I appreciate that. Unfortunately I didn’t read the email in time, but that is my fault. The room was in great condition, brand new and very clean. Front desk staff were very nice. Reasons for a 3 star review was that no effort was made to pick up trash/litter on pathway/parking lot outside the temporary entrance. There were sloppy signs up pointing guests to back of building which were hand written or spray painted on plywood. It was difficult to roll my luggage since there was gravel/potholes everywhere. I would have expected better considering the overall condition of the hotel. The other issue was the construction workers language. I’m not a prude or conservative but the crude profanity I heard from construction workers who were sitting outside in the front patio made me very uncomfortable. (Note: they were speaking to each other, and not directed to me). From a professional perspective, that’s not the experience I’d want for my paying customers. That’s not the Hilton’s fault but it’s what I experienced. I’m sure it will look great after reno is completed, but they probably shouldn’t have been taking reservations without having an adequate entrance to the hotel.
Stayed 1 night in May 2024

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Cortnie

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Joe

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not staying here again
We were in town for a family wedding, and stayed at this hotel. It was completely under renovations with only one entrance in the back of the hotel, yet parking was still in the front. No amenities available, no restaurant, no bar, actually not even a public restroom. Room was just completed, clean and spacious. Had to call for an iron and hair dryer. Day before we left, no maid service. They didn't know why we were missed, but brought up 2 towels, not even a hand towel. They didn't give the bride a headsup until week before wedding. Won't stay here again
Stayed 5 nights in May 2024

4/10 Poor

Vanna

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole renovations should’ve been an indication of shutting the whole hotel down. Instead we were greeted with a spray paint check in sign on a wooden board directing us on the back parking lot “lobby.” We were passed our check in time (7pm ish) and we were told our rooms were still not ready. After waiting 30 mins in hallway, I tried to cancel the reservation with the hotel associate…he claimed since we booked through 3rd party, that he wasn’t able to cancel on his end. I explain to him that because we were passed the check in time I wouldn’t be able to get any refunds. He was adamant that he couldn’t do anything and I was told to cancel on my own. I asked to speak to a manager, and he was able to help me out by canceling our reservations on his end.
Stayed 2 nights in Apr 2024

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome, especially the breakfast. We did not have extra blankets in the closets.
Stayed 1 night in Jan 2024

2/10 Terrible

Rosemarie

Travelled with group
Disliked: Cleanliness, property conditions & facilities
The property was under construction. It was terrible conditions around the hotel. Noisy, dirty in the surrounding area. Workers for the Reno were everywhere. We were not. Notified in advance.
Stayed 1 night in Apr 2024

4/10 Poor

maryana

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
First of all we never received anything about the hotel doing construction on the property there was pallets everywhere and trucks blocking into getting into parking in the front I had to go all the way around the building I should be refunded my money
Stayed 1 night in Apr 2024