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Family Room, 2 Bedrooms, Partial Sea View

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Grand Room, Terrace, Partial Ocean View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Premium Grand Room with Terrace and Partial View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Grand Suite with Terrace and Partial View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Premium Room, 2 Bedrooms, Partial Sea View

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Premium Grand Suite with Terrace and Partial View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

With your stay at Grand Palazzo Hotel, you're connected to the convention centre and just a quick walk from CentralMarina. Free WiFi in public areas, free self-parking and a free beach shuttle are available.

  • Free WiFi
  • Free self-parking
  • Enjoy Thai cuisine while dining at Royal Kitchen Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a playground
  • Within a 15-minute walk of Terminal 21 Pattaya and Pattaya Beach Road
  • Free beach shuttle service

Grand Palazzo Hotel ratings based on 3 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Grand Palazzo Hotel

Everyone (3)
4 out of 5
I can recommend this hotel. The staff is quiet friendly and cares very good about customer. The breakfast buffet cut be more generous with a coffee (there's only filter coffee) and I missed cheese.

Posted by on 5 Feb 2024

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4 out of 5
Personnel très gentil, à peine un peu loin de la mer et du centre

Posted by on 5 Feb 2019

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Comment from Hotel Management

15 Feb 2019 by Pimchanok A.

Dear Sir/Madam, Thank you for sharing your wonderful review with us, we sincerely appreciate your kind comments. Please come back and see us again as it will be our pleasure to welcome you back.

2 out of 5

Not a 5 Star Hotel

Ants in the room - nobody cares Bad english skills - reception hans phone up Bad Building quality Water in the shower does not drain out Reception staff not cares about your wishes

Posted by , from zürich on 24 Feb 2017

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Property Features

Grand Palazzo Hotel offers its guests a kids' pool, an outdoor pool, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business centre and 5 meeting rooms are available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Grand Palazzo Hotel. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Pattaya hotel.

  • 1 building
  • 287 guestrooms or units
  • 17 levels
  • Built in 2013
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Terrace
  • Garden
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Pattaya Station (4 km / 2.5 mi)
  • Property shuttles: Free beach shuttle; area shuttle
  • Parking: Free self parking

Room Amenities

Grand Palazzo Hotel offers 287 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. LCD televisions come with cable channels. Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Private balcony
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Fridge
  • Electric kettle
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Air conditioning

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.

Royal Kitchen Restaurant – This restaurant specialises in Thai cuisine and serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1500.0 per day.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher and a security system

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Contactless check-out is available.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 5
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cots (infant beds) available
  • Property does not follow regional sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 500 for adults and from THB 250 for children
  • Rollaway bed fee: THB 1500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Palazzo Hotel Pattaya
  • Grand Palazzo Pattaya

You should know

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.