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"When I arrived at the Hotel I was informed they did not have a room ready for me so they informed me they would be up grading me for one night.The nex ... " More

By enjoyable on Fri 03 May 2013

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Executive Twin Room, 2 Single Beds, Pool View (Grand Deluxe Twin)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Executive Double Room, 1 King Bed, Pool View (Grand Deluxe King)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Double or Twin Room, City View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed (Deluxe King)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Nova Platinum Hotel, you're just a quick walk from Walking Street. Enjoy features like free WiFi in public areas, plus 2 outdoor pools and 2 restaurants.

  • Free WiFi
  • Drinking and dining options include 2 restaurants, a swim-up bar and a poolside bar
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Within a 15-minute walk of Walking Street and Pattaya Beach

Nova Platinum Hotel ratings based on 20 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Nova Platinum Hotel

Everyone (4) Couples (3) Business (1) Friends (6) Other (6)
5 out of 5

Posted by on 27 Oct 2019

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Comment from Hotel Management

28 Oct 2019 by Reservations

Thank you for your kind feedback. We appreciated it.

1 out of 5

Posted by on 29 Apr 2019

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Comment from Hotel Management

3 May 2019 by Reservations

Please advise more details.

4 out of 5

Points I feel need addressing

When I arrived at the Hotel I was informed they did not have a room ready for me so they informed me they would be up grading me for one night.The next day I returned to the hotel at 4pm and when I asked the room girl if she was doing the room she said no because I was moving rooms.So I went to reception and asked to speak to the manager she informed me that as I was staying for over 3 weeks they where letting me stay in the upgraded room,with which made me more then happy. The only points I think need addressing are (1) Lack of english speaking channels on the TV unless you wish to watch the news 24/7. (2) Hot water or lack of I only ever found the water to be warm. (3) Wi Fi not so good although they tell me they where trying to address this problem.I did a speed test and well you could get 10.84 download in reception when in my room this dropped to 0.24 and at one stage I could not get any upload at all.So really needs addressing.

Posted by on 3 May 2013

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4 out of 5

two week treat

The hotel is in a great location, the staff overall vere great, bellboys very nice and helpfully, the reception staff the same !! One large complaint was the noise from the Doors opening and closing in all the rooms down the corridors, we stayed in a superior room for two nights and paid only an extra 1000 bhat to upgrade to an Executive room overlooking the pool area that included two free breakfasts , which would normal have cost us 300 bhat each, so a great deal !!! but alas same problem with the noisy doors opening and closing, I also speak Thai and was annoyed with the cleaning staff in the Executive block constantly complaining about the guests not waking up before 12 so they can clean the rooms and also complaining and gossiping about every guest and insisting on hoovering the carpets in the corridors at 8am making as much noise as the could . I listed all this on my guest review as i left so hopefully the get some cleaning staff that are farang friendly and don't spend their time gossiping and do what they are paid to do IE keep quiet and do the job they are hired to do lol.

Posted by on 25 Dec 2012

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5 out of 5

Posted by on 9 Dec 2019

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Comment from Hotel Management

10 Dec 2019 by Reservations

Thank you for your kind feedback.

2 out of 5

fest in indischer Hand

Location: Lage gut
das Hotel ist fest in indischer Hand. Diese nehmen konsequent keine Rücksicht. Türen knallen, auf den Fluren und in den Zimmern rum schreien läuft rund um die Uhr. Die Mitarbeiter sahen sich nicht in der Lage dem ganzen Treiben ein Ende zu setzen.

Posted by , from Bonn on 7 Nov 2016

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2 out of 5

Gute Lage / sonst nichts

Die Lage ist top und nahe der Walkingstreet. Leider nimmt man es mit der Sauberkeit nicht so wörtlich. Des weiteren sind auch Ameisen Mitbewohner. Des weiteren wurde das Hotel an gewissen stellen renoviert. Die arbeiten haben eine Erholung am Pool zunichte gemacht. Preis-Leistung nicht erfüllt.

Posted by on 6 Jan 2016

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5 out of 5

vraiment bien

J'ai séjourné 4 jours dans cette hotel , j'ai vraiment beaucoup aimé , le personel sympathique , a l'ecoute , belle piscine , il ya un salon de massage dans l'hotel , autour il ya tout , pas loin de walking street.

Posted by on 23 Jun 2015

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5 out of 5

Top hotel

Perfekte Lage, schöne große Zimmer, und ein sehr schöner Pool, einzige Hacken das WLAN ist sehr langsam, aber am sonsten alles top

Posted by on 12 Jun 2015

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3 out of 5

Nicht zu empfehlen

Hotel ist nicht zu empfehlen. Frühstücksbuffet ist nicht zu empfehlen.

Posted by on 18 Apr 2015

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Property Features

Nova Platinum Hotel offers its guests 2 outdoor swimming pools, Access to hot tub, a sauna, and a fitness centre. There are 2 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. A business centre and limo/town car service are available. Event space at this hotel measures 2583 square feet (240 square metres) and includes conference space. A children's pool, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Nova Platinum Hotel. Smoking is allowed in designated areas at this 4-star Pattaya hotel.

  • 270 guestrooms or units
  • 7 levels
  • 3 buildings
  • 2 dining venues
  • 2583 sq ft of conference space
  • 240 sq. m of conference space
  • Built in 2005
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Garden
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • DVD player

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (complimentary)

Available in some public areas: Free WiFi

Transport

  • Train station: Pattaya Tai Station (5 km / 3.1 mi)

Room Amenities

Nova Platinum Hotel offers 270 accommodations with DVD players and minibars. Televisions come with premium cable channels. Bathrooms include dressing gowns, complimentary toiletries and hairdryers. This Pattaya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • DVD player
  • Fridge
  • Electric kettle
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Climate control
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 11 AM.

Nova Platinum Hotel has 2 restaurants on site.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub, a sauna and a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 6 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 588.5 per day.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted.

  • Debit cards not accepted
  • Staffed front desk
  • No cots (infant beds) available
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 250 for adults and from THB 175 for children
  • Rollaway bed fee: THB 588.5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Nova Platinum
  • Nova Platinum
  • Nova Platinum Hotel
  • Nova Platinum Hotel Pattaya
  • Nova Platinum Pattaya
  • Platinum Nova
  • Nova Platinum Hotel Hotel
  • Nova Platinum Hotel Pattaya
  • Nova Platinum Hotel Hotel Pattaya
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.