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"the hotel is beautiful. the staff make this place heaven as would go beyond duty to help you. we had the spa treatment which was heaven and ended up w ... " More
31 Jul 2017 by Resort Manager
We greatly appreciate the time you have taken to review and rate your experience at Hanging Gardens of Bali. And we hope you will make a vow to return often. With appreciation
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.
Hanging Gardens of Bali offers its guests a full-service spa, an outdoor pool, and complimentary bicycles. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Spa services, a library, and a terrace are also featured at the luxury Hanging Gardens of Bali. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. This 5-star Payangan hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Free valet parking , Parking (limited spaces) , Free parking nearby
Hanging Gardens of Bali offers 44 accommodations, which are accessible via exterior corridors and feature private plunge pools and minibars. Rooms open to balconies. This accommodation offers separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. Televisions come with premium cable channels. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and complimentary toiletries. This Payangan hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.
For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 11:00 AM.
Three Elements Restaurant – This restaurant serves lunch and dinner. Open 24 hours.
Three Elements Lounge Bar – On-site bar. Open daily.
Spa Cafe – On-site café. Open daily.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Spa Collection has 4 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
