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Grand Jatra Hotel Pekanbaru

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Jatra Hotel Pekanbaru

Building design
Grand Superior Room | Minibar, in-room safe, desk, laptop workspace
Children’s activities
Grand Junior Suite | Living area | 32-inch LCD TV with satellite channels, TV
Grand Executive Suite | Living area | 32-inch LCD TV with satellite channels, TV

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Spa
  • Room service
  • Air conditioning

Explore the area

Map
Jl. Tengku Zainal Abidin Komplek Mal, Pekanbaru No. 1, Pekanbaru, Riau, 28116
  • Pekan Baru Mall
    1 min walk
  • Great Mosque of An-Nur
    12 min walk
  • Ciputra Seraya Mall
    5 min drive
  • Pekanbaru (PKU-Sultan Syarif Qasim II Intl.)
    23 min drive

Room options

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, desk, laptop workspace

Executive Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, laptop workspace

Junior Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Deluxe Room

Grand Deluxe Room | Minibar, in-room safe, desk, laptop workspace

Grand Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Superior Room

Grand Superior Room | Minibar, in-room safe, desk, laptop workspace

Grand Superior Room

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Junior Suite

Grand Junior Suite | Minibar, in-room safe, desk, laptop workspace

Grand Junior Suite

  • 55 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Executive Suite

Grand Executive Suite | Minibar, in-room safe, desk, laptop workspace

Grand Executive Suite

  • 60 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property

The Premiere Pekanbaru

Pool
Free WiFi
Restaurant
Air conditioning
4.2 out of 5, Very good, (25)
The price is CHF 57
for 1 room
includes taxes & fees
1 Jan - 2 Jan
The Premiere Pekanbaru

About this property

Grand Jatra Hotel Pekanbaru

Luxury hotel with 3 restaurants and 2 outdoor pools
Along with 3 restaurants, this smoke-free hotel has 2 outdoor pools and a full-service spa. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness centre and a swim-up bar. Housekeeping is not available.
Grand Jatra Hotel Pekanbaru offers 200 air-conditioned accommodations with minibars and a safe. 32-inch LCD televisions come with satellite channels. Bathrooms include a shower, hairdryers and toothbrushes and toothpaste.

This Pekanbaru hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Club Arena Spa. Services include massages and body scrubs. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
During your stay at Grand Jatra Hotel Pekanbaru, you're just a quick walk from Pekan Baru Mall. You'll find features such as free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Enjoy Asian cuisine with pool views at Bellagio Restaurant, one of the property's 3 restaurants and 2 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Treat yourself to massages, aromatherapy or Ayurvedic treatments at Club Arena Spa
  • Services include free babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Pekan Baru Mall and 12 minutes on foot from Great Mosque of An-Nur
  • Airport shuttle service available for a fee
Grand Jatra Hotel Pekanbaru offers its guests a full-service spa, 2 outdoor swimming pools, a sauna, and a fitness centre. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A children's pool, spa services, and tour/ticket assistance are also featured at the luxury Grand Jatra Hotel Pekanbaru. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4.5-star Pekanbaru hotel is smoke free.

Bellagio Restaurant – Overlooking the pool, this restaurant specialises in Asian cuisine.
Enoki Japanese – This restaurant specialises in Japanese cuisine and serves lunch and dinner.
Mezzanine Lounge and Bar – On-site lobby lounge.
Asian Barbecue – This restaurant specialises in barbecue and is located by the pool. Guests can enjoy al fresco dining (weather permitting).
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A swim-up bar

Restaurants on site

  • Asian Barbecue
  • Bellagio Restaurant
  • Enoki Japanese
  • Mezzanine Lounge and Bar

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free babysitting
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting room

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (200 centimetre wide door)

More

  • 9 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 17

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Jatra Hotel Pekanbaru

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 1 year old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 300000 per vehicle (one-way, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Jatra
Grand Jatra Hotel
Grand Jatra Hotel Pekanbaru
Grand Jatra Pekanbaru
Hotel Jatra
Jatra Hotel
Jatra Pekanbaru Pekanbaru
Grand Jatra Hotel Pekanbaru Hotel
Grand Jatra Hotel Pekanbaru Pekanbaru
Grand Jatra Hotel Pekanbaru Hotel Pekanbaru

Grand Jatra Hotel Pekanbaru Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 12 out of 48 reviews" "
Rating 8 - Good. 19 out of 48 reviews" "
Rating 6 - Okay. 9 out of 48 reviews" "
Rating 4 - Poor. 5 out of 48 reviews" "
Rating 2 - Terrible. 3 out of 48 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

DENI

Stayed 2 nights in Dec 2023

4/10 Poor

Chang Ming, Carey

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
My toilet was flooded with water. Drainage was stuck
Stayed 4 nights in Sep 2022

6/10 Okay

Stephen

Stayed 7 nights in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2019

10/10 Excellent

Zulfa

Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
No issues with it only room service order for a plate of buffalo ribs that was rubbery gamey till i couldn't chew it up that was a failure by the kitchen chef. Front desk was superb and beautiful Ayu was mesmerising and gorgeous throughout.
Stayed 4 nights in Jun 2019

10/10 Excellent

KU MOHD HAZIZAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Room is Ok but need to repair basin because clog evertime using..Overall service is Ok and recommend to my friend.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located
Hotel is connected to Pekan Baru Mall. Staff are friendly and attentive.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
The location is very convenient
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Feb 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
not prefer this hotel
Stayed 4 nights in Feb 2019

8/10 Good

Ho Riyadi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Nandprasad, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall stay - I enjoyed
Good and near to amenities.
Stayed 1 night in Aug 2018

4/10 Poor

TAN

Liked: Staff & service
Disliked: Cleanliness
Won't be staying here ever again
The bed and towels are stained and the hotel itself is not really well maintained, lucky I brought my own towel, also, the toilet constantly has this urine smell, the tap water is brownish as well and it usually clogs up.
Stayed 1 night in Jun 2018

10/10 Excellent

Rama Murthy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay..Convenient location
Convenient location...attached to mall Lots of eateries and night life Have in house spa and gym and swimming pool

6/10 Okay

KYAW

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2018

8/10 Good

Thian Chye

Liked: Staff & service
Stayed 1 night in Aug 2017

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Nice lobby but poor condition at the rooms. Need to upkeep the toilet.
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveller

Liked: Staff & service, room comfort
Reliable hotel, comfortable stay
The hotel was very comfortable if a little dated. Staff were friendly enough. Convenient that it has direct access to the large mall next door.

8/10 Good

Jan Sandvig

Liked: Cleanliness
OK business hotel
Stayed three nights for business. Fine clean rooms and excellent wifi connection. A somehow pricey restaurant.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel next to shopping complex
Nice hotel to stay for short trip . Average most of the categories - cleaness, food and beverage, nice room, and next to the pekan baru mall

8/10 Good

GOH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and easy access to food
Good for a short business trip

8/10 Good

Hamdan, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended hotel in Pekan Baru.
Good location. Side by side with a shopping centre. Plenty oh shops nearby too.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
It a nice pleasant stay, clean room.