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The Premiere Pekanbaru

3.5 star property

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Photo gallery for The Premiere Pekanbaru

Reception
Reception
Minibar, in-room safe, desk, blackout curtains
Superior Double Room | Minibar, in-room safe, desk, blackout curtains
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Room service
  • Laundry
  • Free WiFi

Explore the area

Map
Jl. Jendral Sudirman No. 389, Pekanbaru, Riau, 28116
  • Riau University
    ‪14 min walk‬
  • Great Mosque of An-Nur
    ‪3 min drive‬
  • Pekan Baru Mall
    ‪5 min drive‬
  • Pekanbaru (PKU-Sultan Syarif Qasim II Intl.)
    ‪17 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, blackout curtains

Superior Double Room

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 Single Bed

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, blackout curtains

Superior Twin Room

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room

Minibar, in-room safe, desk, blackout curtains

Executive Room

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 Single Bed

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Exterior

Grand Jatra Hotel Pekanbaru

  • Pool
  • Spa
  • Kids pool
  • Parking included
3.7 out of 5, Good, (48)
The price is CHF 36
for 1 room
includes taxes & fees
25 Feb - 26 Feb
Grand Jatra Hotel Pekanbaru

About this property

The Premiere Pekanbaru

Hotel in Pekanbaru with 3 restaurants and sauna
This hotel features 3 restaurants, a bar/lounge and a sauna. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services and dry cleaning. Housekeeping is not available.
The Premiere Pekanbaru offers 168 air-conditioned accommodations with minibars and a safe. LCD televisions come with satellite channels.

Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. This Pekanbaru hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers.

Recreational amenities at the hotel include a sauna.
During your stay at The Premiere Pekanbaru, you'll be within walking distance of Riau University. Features include free WiFi in public areas, plus 3 restaurants and a bar.
  • Free WiFi
  • Enjoy international cuisine while dining at The Cafe
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a steam room and a sauna
  • 14 minutes on foot from Riau University and a 3-minute drive from Great Mosque of An-Nur
There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A sauna, multilingual staff, and a garden are also featured at The Premiere Pekanbaru.

Smoking is allowed in designated areas at this 3.5-star Pekanbaru hotel.

The Cafe – This restaurant specialises in international cuisine. Open 24 hours.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • The Cafe

Things to do

  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
Front desk staff will greet guests on arrival at the property.

Property is also known as

Premiere Hotel Pekanbaru
Premiere Pekanbaru
Premiere Pekanbaru Hotel
The Premiere Pekanbaru Hotel
The Premiere Pekanbaru Pekanbaru
The Premiere Pekanbaru CHSE Certified
The Premiere Pekanbaru Hotel Pekanbaru

The Premiere Pekanbaru Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 10 out of 26 reviews
Rating 8 - Good. 11 out of 26 reviews
Rating 6 - Okay. 3 out of 26 reviews
Rating 4 - Poor. 0 out of 26 reviews
Rating 2 - Terrible. 2 out of 26 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

6.0/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice
Stayed 2 nights in Oct 2024

8/10 Good

Faizal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s good to have a hose-bidet
Stayed 4 nights in Jul 2024

10/10 Excellent

Muhammad Fadli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Gusriana Shinta Dewi

Stayed 7 nights in Jul 2022

10/10 Excellent

Kya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay for business travel
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Ramlan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for family stay. Good breakfast spread.
Very good breakfast spread. Should try the many eateries along road at rear of hotel esp Gentlemen Cafe. Very friendly and efficient staff. However, check out could have been processed faster. Will definitely stay at Premiere on next visit.
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

during booking, have request for NON SMOKING ROOMS but upon check in was told, all NON SMOKING ROOMS ARE NOT AVAILABLE. after complaining, they have managed to provide the rooms BUT regretfully, the rooms were SMOKING rooms and smells still lingers even though the rooms were sprayed with air freshener. VERY DISAPPOINTED.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Average hotel..
Got a room upgrade to executive room due to fully booked rooms. However my other colleague got a twin bed instead of double bed and did not get any upgrade. The bed and pillow quality was definitely do not reflect a 4 star hotel standard. They can also improve the Air Con thermostat's which is very noisy when auto on/off switched. Breakfast is quite good, did not had the time to try executive lounge. Would I go back when travelling to Pekanbaru? I don't think so...
Stayed 1 night in Jul 2018

8/10 Good

Budisanto

Liked: Property conditions & facilities, room comfort
Very little parking slot

10/10 Excellent

Yuh Chien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

6/10 Okay

Yuh Chien

Disliked: Property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Ahmad Dusuki, malaysia

Liked: Cleanliness, staff & service
nice

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

10/10 Excellent

Rusli

Stayed 2 nights in Dec 2023

8/10 Good

Lars-Ake

Stayed 1 night in Mar 2022

8/10 Good

Klas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good
Just stayed one night waiting PCR test results. Ok internet, nice bar area even if smoking is allowed. Transfer to airport possible.
Stayed 1 night in Nov 2021

10/10 Excellent

Santi, surabaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel memuaskan
menyenangkan, bagus

8/10 Good

Bram Florensius Tunggal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

RISWAN, Medan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bagus
Pelayanan staff hotel bagus, kamar mandi bersih, cs ramah. Kalau ke Pekanbaru lagi, bisa jadi pilihan untuk menginap kembali.