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Best Western Lamphey Court Hotel & Spa

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Lamphey Court Hotel & Spa

Lobby
Exterior
Bar (on property)
Indoor pool, pool loungers
Indoor pool, pool loungers

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk

Explore the area

Map
Lamphey, Tenby, Pembroke, Wales, SA71 5NT
  • Pembroke Castle
    6 min drive
  • Carew Castle
    8 min drive
  • The Dial Inn
    8 min walk
  • Lamphey Station
    9 min walk

Room options

View all photos for Standard Room, 1 Single Bed, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 Single Bed, Non Smoking

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Deluxe Room, 2 Single Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Studio, 1 Double Bed, Non Smoking

Standard Studio, 1 Double Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Studio, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Family Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Kitchen, Annex Building

Standard Room, 1 Double Bed, Kitchen, Annex Building | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed, Kitchen, Annex Building

  • Sleeps 2
  • 1 Double Bed

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About this property

Best Western Lamphey Court Hotel & Spa

Eco-certified hotel with full-service spa and health club
This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a sauna are on-site. Housekeeping is available once per stay.
Best Western Lamphey Court Hotel & Spa offers 39 accommodations with complimentary bottles of water and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This Pembroke hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested. Housekeeping is provided once per stay.

An outdoor tennis court and a health club are featured at the hotel. In addition to an indoor pool, other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Best Western Lamphey Court Hotel & Spa. During your stay, you're just a quick walk from Lamphey Bishop's Palace. Features include free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body wraps, body treatments or reflexology at the spa
  • Amenities include newspapers, a business centre and a meeting room
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • 6 minutes by car from Pembroke Castle and 8 minutes from Freshwater East Beach
Best Western Lamphey Court Hotel & Spa offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and a meeting room are available. A health club, a sauna, and a terrace are also featured at the eco-certified Best Western Lamphey Court Hotel & Spa. Free self parking is available.

This 4-star Pembroke hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.
Best Western Lamphey Court Hotel & Spa has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15.95 to 15.95 for adults and GBP 8.95 to 8.95 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 15.95 to 15.95 for adults and GBP 8.95 to 8.95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Best Western Lamphey
Best Western Lamphey Court
Best Western Lamphey Court Hotel
Best Western Lamphey Court Hotel Pembroke
Best Western Lamphey Court Pembroke
Court Hotel Lamphey
Lamphey
Lamphey Court
Lamphey Court Hotel
Lamphey Hotel
Best Lamphey Court & Pembroke
Best Western Lamphey Court Hotel & Spa Hotel
Best Western Lamphey Court Hotel & Spa Pembroke
Best Western Lamphey Court Hotel & Spa Hotel Pembroke

Best Western Lamphey Court Hotel & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 145 out of 373 reviews" "
Rating 8 - Good. 131 out of 373 reviews" "
Rating 6 - Okay. 55 out of 373 reviews" "
Rating 4 - Poor. 26 out of 373 reviews" "
Rating 2 - Terrible. 16 out of 373 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jane

Liked: Cleanliness, staff & service, room comfort
Mini break
Great location. Very peaceful and scenic. Car parking good. A great room with small kitchenette (studio room). Shower was ok (in the bath) Sadly TV signal kept dropping out. Wifi was good. Room very clean but furnishings looking 'tired' and in need of modernisation.
Stayed 2 nights in Sep 2024

2/10 Terrible

Faye

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Very dated and dirty room, tiny double bed and dungeon like second bedroom with single beds against wall. Checked and and checked straight back out. Manager eating her dish fingers and chips on reception.
Stayed 1 night in Aug 2024

2/10 Terrible

lovleen

Disliked: Cleanliness, amenities, property conditions & facilities
A dirty, unhygienic hotel. Do not stay here. I arrived for a 3 night stay to a damp, musty and dirty coach house room and requested a room change immediately. The damp was so strong it was hard to breathe. The staff were great and moved me to a room in the main hotel. The new room was filthy- marks on the sheets, and someone's dirty toenails in the bathroom! The staff said the dirty sheets were an issue with their contracted laundry servicers and housekeeping. But the room was not clean. I was then moved again to a different coach house room for my final night; this room has a dirty TV remote, spiders in the corners and coffee stains on the carpet, walls and bed valance. Plus an overwhelming smell of damp (again!). The swimming pool ladies changing room was also filthy with clumps of hair on the floors, and soil from shoes. I requested a refund from the hotel after taking photographs of all issues and after discussing with the manager- I sent the photos to their email, and was given a refund for one nights stay. I had an abysmal time and did not sleep well at the hotel which ruined my break in Pembrokeshire. I felt like crying. It is surprising that the hotel offering is 4* rated; the place is old, unhygienic and dirty. The staff are lovely however, and were very understanding, claiming issues with their housekeeping service. They did not address the poor upkeep/damp/dirt. The hotel needs to be reclassified as a 2* and needs a deep clean. Stay at your own risk!
Stayed 3 nights in Aug 2024

8/10 Good

Mark

Liked: Staff & service, room comfort
Luxury, but tired, at a great price.
This is a friendly hotel, with with good facilities, but is looking quite retro now. To be fair, the prices reflect that. Thd views are lovely, thd building is beautiful and its lovely to relax, explore the nearby Bishop's Palace ruins and not spend a fortune.
Stayed 1 night in Aug 2024

10/10 Excellent

Dharm, Gloucester

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall our stay was excellent. The room was spacious, clean and cosy, with excellent facilities. Good service from the staff. Kids enjoyed the pool. Food was tasty albeit a little pricey for what you got, but dining room was very pleasant. Nice location for visiting Pembroke, Tenby and beaches such as Broadhaven.
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

4/10 Poor

Marieke

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I was quiet disappointed with this booking. The state of the hotel and room is way below average. I was excited to use the pool & spa area - the pool, jacuzzi, steam room all were cold. It was also being used as a public space so it was loud and definitely not relaxing! The room it self upon entrance instantly smelt damp, it has patched up jobs all around, on the roof, walls bathroom. The bathroom has mould and just generally feels unclean. There seems to be a major staffing & culture problem, beside the receptionists (who were lovely) all of the other staff seem over run and completely miserable. The breakfast was not good and definitely not worth the £16 I paid for it. I sincerely hope this place improves because it is situated in a beautiful spot in the world just a shame that the facilities are so under whelming.
Stayed 2 nights in Aug 2024

2/10 Terrible

Mrs S

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shocking
Hotel was so shockingly bad that after checkout on Saturday morning. We didnt return and booked a different hotel e en though we had paid for Best Western in advance
Stayed 1 night in Aug 2024

2/10 Terrible

Mrs S

Stay Clear. 15.95 for a cold breakfast
A very dated hotel that would take me forever to write an honest review. Dust, dirt everywhere. Service was abysmal. Requested on both nights for dinner at 7.00pm,,was told not available, excepted 6.45 booking to be served at 7.25 with 1 other table taken on 1 occasion. Gratuity added to my bill automatically, without my consent as at check-in a notice clearly stipulate gratuities as discretionary... Shocking. So bad that I forfitted a 3rd paid night to stay elsewhere. This summarises our experience.
Stayed 2 nights in Aug 2024

2/10 Terrible

ALEXANDRA

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Not impressed with this hotel at all. Very run down and needs alot of money spent on it. Disappointing. Will not return. Breakfast not good either. It's such a pity as it has so much potential i.e. the location is stunning but everything else lets it down.
Stayed 1 night in Jul 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Western Lamphey
Excellent value for money, but maybe include breakfast in the price because you would never notice as the cost of the room is so good. The room design in the apartments need looking at as it’s hard to watch tv in bed but apart from that brilliant
Stayed 1 night in Jul 2024

10/10 Excellent

Jim

Stayed 1 night in Jul 2024

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was in a good location as a base for touring around the area. The hotel was nice and the staff were good.
Stayed 2 nights in Jul 2024

6/10 Okay

Stephen

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

meirion

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and view, breakfast was expensive. Would stay again.
Stayed 1 night in Jul 2024

4/10 Poor

Helen

Disliked: Staff & service, property conditions & facilities, room comfort
Not good enough
Stayed 2 nights in Jun 2024

10/10 Excellent

Daniel, Haverfordwest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My parents said they enjoyed their stay very much.
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Catherine

Stayed 1 night in May 2024

2/10 Terrible

Dorela

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Urgent need for upgrade on everything
Everything is run down, old and dirty. Very uncomfortable beds, dirty bathrooms. Shower very old and leaking everywhere, food a complete joke. Pool was ok but just ok.
Stayed 1 night in May 2024

8/10 Good

Nerys

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for family and a dog
Great size family studio and accommodation. Ideal also with dog, shame not be able to dine within, but understandable. Breakfast bit disappointing for price
Stayed 1 night in May 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful grounds and very interesting ruins next to the property.
Stayed 1 night in May 2024

8/10 Good

Pamela

Liked: Staff & service, room comfort
Loved the spar and gym. Room spacious but a little dated. The shower was hot but had really poor pressure. Would definitely stay again.
Stayed 2 nights in May 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice peacefull & relaxing
Stayed 1 night in May 2024

10/10 Excellent

Colin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Title!
Nice hotel, excellent service
Stayed 2 nights in May 2024