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SureStay Studio by Best Western Pensacola

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Studio by Best Western Pensacola

Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed) | Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby
Seasonal outdoor pool
Suite, 2 Queen Beds, Non Smoking, Kitchen (with Sofabed) | Desk, laptop workspace, blackout curtains, iron/ironing board
Suite, 2 Queen Beds, Non Smoking, Kitchen (with Sofabed) | Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

8.0 out of 10

Very good

Popular amenities

  • Hot tub
  • Parking available
  • Pool
  • Gym
  • Breakfast included
  • Pet-friendly

Explore the area

Map
7230 Plantation Road, Pensacola, FL, 32504
  • University Town Plaza
    9 min walk
  • El Paso Mexican Grill
    3 min walk
  • Pensacola Station
    8 min drive
  • Pensacola, FL (PNS-Pensacola Intl.)
    13 min drive

Room options

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed) | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 2 Double Beds, Accessible, Kitchen (with Sofabed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Double Beds, Accessible, Kitchen (with Sofabed)

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Kitchen (with Sofabed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible, Kitchen (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Kitchen (with Sofabed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Double Beds, Accessible, Kitchen (with Sofabed)

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed) | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Kitchen (with Sofabed) | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Kitchen (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

  • Sleeps 4
  • 1 King Bed

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About this property

SureStay Studio by Best Western Pensacola

Suburban hotel with free breakfast and 24-hour fitness centre
Along with a 24-hour fitness centre, this smoke-free hotel has a 24-hour business centre and Access to hot tub. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a seasonal outdoor pool, laundry facilities and a 24-hour front desk. Weekly housekeeping is available.
SureStay Studio by Best Western Pensacola offers 64 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. This accommodation is furnished with twin sofa beds and dining tables. 40-inch flat-screen televisions come with premium satellite channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Rooms have partially open bathrooms. Bathrooms include baths or showers and complimentary toiletries.

This Pensacola hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

A seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

Children aged under 15 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at SureStay Studio by Best Western Pensacola. During your stay, you're just a quick walk from University Town Plaza. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Amenities include a 24-hour business centre, meeting rooms and a computer
  • On-site recreation includes a 24-hour gym
  • 9 minutes on foot from University Town Plaza and a 3-minute drive from West Florida Hospital
  • Cats and dogs welcome for a fee
SureStay Studio by Best Western Pensacola offers its guests a seasonal outdoor pool, Access to hot tub, and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and meeting rooms are available. Free breakfast is served daily. The business-friendly SureStay Studio by Best Western Pensacola also features barbecue grills, a picnic area, and a fireplace in the lobby. Free self parking is available. You'll have access to the outdoor pool at a partner property.

This Pensacola hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Outdoor pool (guest access)
  • Seasonal outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Dining table
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Twin sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee grinder
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 November to 28 February:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per accommodation, per night (maximum USD 120.00 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30.00 per accommodation, per night (maximum USD120.00 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open on 01 March and close on 31 October.
  • Pool access available from 9:00 AM to 9:00 PM
  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Mainstay Suites Condo
Mainstay Suites Condo Pensacola
Mainstay Suites Pensacola
Mainstay Suites Hotel Pensacola

SureStay Studio by Best Western Pensacola Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 438 out of 1000 reviews" "
Rating 8 - Good. 314 out of 1000 reviews" "
Rating 6 - Okay. 100 out of 1000 reviews" "
Rating 4 - Poor. 63 out of 1000 reviews" "
Rating 2 - Terrible. 85 out of 1000 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Jill

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Natasha

Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I enjoyed thr stay. It was very clean. We would recommend it to anyone!
Stayed 2 nights in Sep 2024

10/10 Excellent

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had very good experience. I enjoyed my stay
Stayed 2 nights in Sep 2024

2/10 Terrible

Frank, Houston

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This place was filthy inside and out. Upon arriving, roaches scurried when we turned the light on and opened the door. Thank God I brought my own sanitizing wipes because what appeared to be blood was on the headboard and sheets. We couldn’t even shower because of the state of the bathroom. Mildew, roaches. We don’t even dare place our luggage on the ground after noticing it Wasn’t mopped and the roaches.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was so big. It felt more like an apartment than a hotel. Very clean too!
Stayed 1 night in Sep 2024

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction work very close to the property
Stayed 1 night in Sep 2024

10/10 Excellent

jessica

Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
It’s a nice place. The cleanliness could be better especially floors But overall pretty nice and had everything we needed
Stayed 4 nights in Jul 2024

8/10 Good

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Katherine

Liked: Staff & service, property conditions & facilities
Loved the room we got very spacious, felt like home . They can do better with the cleaning though
Stayed 1 night in Aug 2024

6/10 Okay

Regina

Liked: Staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

Naseem

Stayed 1 night in Jul 2024

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot tub broken. Pool and hot tub closed during the stay Struggled to get room cold. Settings were on set to fan verses auto
Stayed 1 night in Aug 2024

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Road trip
Very nice and with kitchen.
Stayed 1 night in Aug 2024

8/10 Good

Kenneth

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It was ok. The biggest issue was we came for the pool but it was closed because there MAY be bad weather. Never happened!
Stayed 1 night in Aug 2024

8/10 Good

Tabytha

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a comfortable place to stay. We enjoyed the hot.tub and pool. The price was faur. The bed was comfortable, but the unit smelled of mildew.
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything, i was able to walk everywhere without a problem. Close to convenience stores and restaurant
Stayed 2 nights in Aug 2024

2/10 Terrible

Robert

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Floor was dirty and had a spill that was never cleaned up. Floor stayed dirty i had to buy my own mop to keep the floor clean. Room was only cleaned once in the seven day stay. We had to walk all the way to the office to exchange towels. Cigarette butts all over the outside. I declared my pets at check in but they were not checked in. 4 days into the stay i was locked out of my room because i had “undeclared” pets in my room. The hotel clerk was very rude. I will NOT ever stay at this hotel again after many visits. This hotel is a very unfriendly DUMP
Stayed 7 nights in Aug 2024

2/10 Terrible

Shane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was cheated out of my deposit. There was no cooking ware in the room check out ur 12pm and I was rudely ask to leave 2 times by Maid even tho it was 10am and 11 am and was accused of damage to the room which is completely false. Not only was there no damage and no late check out but I always cleaned the entire room out of respect for the maids. Never had this experience in my life and will never ever return. None professional and cheats it’s customers out of money
Stayed 1 night in Aug 2024

10/10 Excellent

Amanda, Eubank

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The place itself was okay . Clean . Roomy . And well maintai ed patio pool areas . But you had to drive thru the sketchy abandoned weekly rental side of town to get to it .
Stayed 1 night in Aug 2024

10/10 Excellent

Alesha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 3 nights in Aug 2024

6/10 Okay

Ryan

Liked: Cleanliness, staff & service
Disliked: Amenities
The refrigerator / freezer was going out so it made a lot of noise throughout the whole night. And for some reason the light in the bathroom kept coming on on its own couldn't make it stay off and it was shining right in my eyes as I was trying to sleep. Other than these 2 things, it was a nice stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very large room with a full kitchen. A wonderful option to stay for the night as we passed through!
Stayed 1 night in Jul 2024

10/10 Excellent

ISAIAH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024