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Very close to the ski tube terminal, staff, food and service was wonderful. We will be back.
Che
Stayed 2 nights in Aug 2024
4/10 Poor
Verified traveller
Travelled with family
20 Aug 2019
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room type and photos were very different to the room we were given.
The room I booked through Expedia looked modern (based on photos) and contained a queen and two single beds. My original booking was for one adult and one child. Based on the bedding configuration for the room I booked, I asked my wife to come for the trip, making a total of two adults and one child (still within the bed / room booked)
When we arrived we were given an old room with one queen bed. The staff were extremely helpful and provided us with a foldaway at no charge.
Overall, I am disappointed that the room and bedding configuration was different to that displayed online and what I paid for. False advertising.
The location of the property was fantastic. We woke up to snow outside our window and could walk straight out on to the snow. Was within walking distance to all amenities of Perisher. Great amenities at the hotel for families with a kids playroom, kids club and even a pool. All staff were extremely friendly and helpful, even giving us a guided tour of the property. Inclusion of dinner and breakfast at the hotel was great. We spent very little on food while we were there. Overall, a great place to stay with kids.
The hotel is located quite close to everything of interest at Perisher Valley.
The staff made the experience great!! The meals at the restaurant, were to a very high quality.
The hotel is beautiful! I recommend upgrading facilities to modernise rooms.
Fantastic hotel on the ski slope.
I loved my stay.
Convenient location, great service, beautiful view to the ski slope and also nice meal!
The room is dated but spacious and clean, that is all we need
Very well run hotel. Staff go out of their way to help in every way possible. (Understandably) it's a bit pricey, staying on the snow certainly isn't cheap. The 3 course meals in the restaurant can be a little slow at times but all the food is delicious. The location is great, very close to everything. I will be staying here again.
Facilities: Outstanding; Value: Affordable; Service: Flawless, Go the extra mile, Phenomenal; Cleanliness: Immaculate, Beautiful;
so close to all the hotspots