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Metro Hotel Perth City

4.0 star property

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Photo gallery for Metro Hotel Perth City

Daily full breakfast for a fee
Point of interest
Lobby
Standard Queen Room | View from room
Point of interest

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
200 Hay Street, East Perth WA 6004, 200, East Perth, WA, WA6004
  • Perth Mint
    ‪5 min walk‬
  • Langley Park
    ‪7 min walk‬
  • Elizabeth Quay
    ‪3 min drive‬
  • Perth, WA (PER)
    ‪18 min drive‬

Room options

View all photos for Standard Triple Room

Standard Triple Room | Premium bedding, desk, laptop workspace, iron/ironing board

Standard Triple Room

  • 22 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Queen Room

Standard Queen Room | Premium bedding, desk, laptop workspace, iron/ironing board

Standard Queen Room

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Family Room

Standard Family Room | Premium bedding, desk, laptop workspace, iron/ironing board

Standard Family Room

  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Queen & Single Room

Standard Queen & Single Room | Premium bedding, desk, laptop workspace, iron/ironing board

Standard Queen & Single Room

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, desk, laptop workspace, iron/ironing board

Standard Twin Room

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard King Room

Standard King Room | Premium bedding, desk, laptop workspace, iron/ironing board

Standard King Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium King Room

Premium King Room | Premium bedding, desk, laptop workspace, iron/ironing board

Premium King Room

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Room

Premium bedding, desk, laptop workspace, iron/ironing board

Standard King Room

  • Sleeps 2
  • 1 King Bed

Economy Queen Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Room with Queen and Single Bed

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room with Queen and Single Bed

  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for Standard Family Room

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Family Room

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Twin Room

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Premium King Room

Premium bedding, desk, laptop workspace, iron/ironing board

Premium King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Queen Room

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Queen Room

  • Sleeps 2
  • 1 Queen Bed

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About this property

Metro Hotel Perth City

Hotel with a 24-hour front desk, a quick walk to Perth Mint
A restaurant, self parking and laundry facilities are available at this hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, express check-out and tour/ticket assistance.
Metro Hotel Perth City offers 95 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 38-inch LCD televisions come with digital channels. Bathrooms include a shower and complimentary toiletries.

This Perth hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Metro Hotel Perth City. During your stay, you're just a quick walk from Queens Gardens. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • Just a 3-minute walk from Queens Gardens and 5 minutes on foot from Perth Mint
There's a restaurant on site. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and laundry facilities are also featured at Metro Hotel Perth City. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Perth hotel.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
Metro Hotel Perth City has a restaurant on site.

Languages

English, French, Hindi, Polish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (AUD 20 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: AUD 10 to 30 for adults and AUD 6 to 15 for children
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 38-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 10 to 30 for adults and AUD 6 to 15 for children
  • Covered self-parking fee: AUD 20 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property requires a credit card pre-authorization or cash bond at check-in. Guests must provide a photo ID and credit card at check-in.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Comfort Hotel Perth City
Comfort Perth City
Comfort Perth City Hotel
Hotel Perth City
Perth City Hotel
Comfort Hotel Perth
Comfort Inn Perth
Comfort Hotel Perth City East Perth
Comfort Perth City East Perth

Metro Hotel Perth City Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 330 out of 1004 reviews
Rating 8 - Good. 468 out of 1004 reviews
Rating 6 - Okay. 135 out of 1004 reviews
Rating 4 - Poor. 43 out of 1004 reviews
Rating 2 - Terrible. 28 out of 1004 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jarryd

Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is normally a great place to stay with good parking for a car. However the top level carpark is not available apparently because they can't unlock the door. I think this should be pretty easy to sort out, but it doesn't seem to be a high priority. The second lift is not in working order, as it was in my previous recent stays. This too doesn't seem to be a high priority.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mandela

Stayed 2 nights in Nov 2024

6/10 Okay

Yvonne

Liked: Staff & service
N/A

6/10 Okay

Yvonne

Liked: Staff & service
Stayed 2 nights in Nov 2024

8/10 Good

Aaron

Travelled with family
Liked: Staff & service
Value for money
Good value for money, but one of the lifts didn’t work for 3 days and hot water system was terrible.
Stayed 2 nights in Nov 2024

8/10 Good

Aung

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
As a FIFO worker, the property is good enough for short stays.
Stayed 1 night in Nov 2024

10/10 Excellent

manila

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and quiet place. I wouldn't mind to staying again. The staff were very helpful
Stayed 1 night in Nov 2024

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Cherie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay, friendly staff, excellent restaurant.
Stayed 1 night in Nov 2024

2/10 Terrible

Rob

Stayed 3 nights in Oct 2024

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel 4th time here over 8 years. Room service was a bit hit and miss. Room was clean, bed was comfortable , Getting a bit tired in places but we like to stay here
Stayed 3 nights in Oct 2024

10/10 Excellent

Annamarie

Travelled with group
It’s location to where we were going was close by but the property could do with a revamp it’s a bit old and tired looking
Stayed 1 night in Aug 2024

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, staff & service
Really basic old school hotel room with essential amenities but very worn carpet and furniture. Awoken by birds echoing through carpark at 3am. clean room. Fine for a night and good value
Stayed 1 night in Oct 2024

4/10 Poor

Kendell Bree

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff were great, very friendly and helpful. The property was old and just run down. No cutlery in the rooms or tissues just the basic things you’d expect in a hotel it didn’t have.
Stayed 3 nights in Oct 2024

2/10 Terrible

Douglas

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The reception staff were good, but the property was old and rundown.
Stayed 3 nights in Oct 2024

6/10 Okay

Gary

Travelled with partner
Liked: Staff & service
This is a budget hotel at above budget prices, but you do get free parking, which is a bonus in the city. Also close to many food outlets. Disappointing that the room service was dodgy. No refills on milk or tea, bed just 'roughly' pulled up, dirty scraps under cushions on lounge, complete with someones dirty indies behind couch. Fridge was turned off, bedside lights were unplugged and one of the lifts not working and the other was a bit like an amusement park ride when it stopped & if you didnt know where the 'open door' button was you could be stuck for life! Staff were friendly.
Stayed 2 nights in Oct 2024

6/10 Okay

Antonio

Liked: Staff & service
Disliked: Cleanliness
Nil
Stayed 2 nights in Sep 2024

6/10 Okay

Mathew

Travelled with partner
Liked: Amenities
Run down but nice enough
Stayed 1 night in Aug 2024

8/10 Good

Wan Ting

Travelled with family and small children
Liked: Cleanliness, staff & service
Facilities were a little old but for the price paid, it was acceptable. Convenient buses around the area to take you to the city centre.
Stayed 1 night in Sep 2024

10/10 Excellent

Leonie, Collie

Stayed 1 night in Aug 2024

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot.
Stayed 1 night in Sep 2024

8/10 Good

Praveen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints on the property
Stayed 1 night in Aug 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and tidy, but a bit dated. The staff were friendly and efficient and the breakfast was good value, delicious and served promptly. This hotel is in a quiet area with good transport access and a lovely park close by.
Stayed 1 night in Sep 2024

10/10 Excellent

Christian

Business traveller
Liked: Amenities
Very good location close in Central Perth. Facilities were excellent.
Stayed 1 night in Sep 2024