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Pagoda Resort & Spa

4.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pagoda Resort & Spa

Front of property – evening/night
Outdoor pool, pool umbrellas, pool loungers
Reception
Deluxe Room (Free WIFI) | View from room
Suite | Balcony

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Gym
  • 24/7 front desk

Explore the area

Map
112 Melville Parade, Como, WA, 6152
  • Perth Zoo
    3 min drive
  • Curtin University
    6 min drive
  • Perth Convention and Exhibition Centre
    6 min drive
  • Perth, WA (PER)
    15 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite

Suite | Living area | 42-inch LED TV with satellite channels, TV

Suite

  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms (Free WIFI)

Coffee/tea maker, electric kettle

Apartment, 2 Bedrooms (Free WIFI)

  • 73 sq m
  • Sleeps 5
  • 2 King Beds OR 4 Single Beds

View all photos for Accessible Room (Free WIFI)

Accessible Room (Free WIFI) | View from room

Accessible Room (Free WIFI)

  • 45 sq m
  • Resort view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom (Free WIFI)

Apartment, 1 Bedroom (Free WIFI) | View from room

Apartment, 1 Bedroom (Free WIFI)

  • 45 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Free WIFI)

Deluxe Room (Free WIFI) | View from room

Deluxe Room (Free WIFI)

  • 36 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room (Free WIFI)

Superior Room (Free WIFI) | View from room

Superior Room (Free WIFI)

  • 29 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedrooms Apartment

Minibar, in-room safe, desk, soundproofing

Two Bedrooms Apartment

  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Room

Minibar, in-room safe, desk, soundproofing

Deluxe Room

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for One Bedroom Apartment

Minibar, in-room safe, desk, soundproofing

One Bedroom Apartment

  • Sleeps 2
  • 1 King Bed

View all photos for Pagoda Suite

Minibar, in-room safe, desk, soundproofing

Pagoda Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Accessible Room

Minibar, in-room safe, desk, soundproofing

Accessible Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Minibar, in-room safe, desk, soundproofing

Superior Room

  • Sleeps 2
  • 1 King Bed

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About this property

Pagoda Resort & Spa

Boardwalk/promenade Perth hotel in Como with a fitness centre
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
Pagoda Resort & Spa offers 101 air-conditioned accommodations with minibars and a safe. A pillow menu is available. 42-inch LED televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Pagoda Resort & Spa, you'll be within walking distance of Perth Zoo. Free WiFi in public areas, a free manager's reception and an outdoor pool are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • 6 minutes by car from RAC Arena and 6 minutes from Perth Convention and Exhibition Centre
Pagoda Resort & Spa offers its guests an outdoor pool, a sauna, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered on selected days. WiFi is free in public spaces.

There's an onsite business centre. Event space at this hotel measures 6329 square feet (588 square metres) and includes a conference centre. Multilingual staff, tour/ticket assistance, and a picnic area are also featured at the luxury Pagoda Resort & Spa. For a fee, parking is available.

This 4.5-star Perth hotel is smoke free.

The hotel hosts a free manager's reception on selected days.
Pagoda Resort & Spa has a restaurant on site.
Late-night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking
  • Parking on site (AUD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: AUD 32 to 32 for adults and AUD 19.50 to 19.50 for children
  • A bar/lounge
  • A restaurant
  • Free manager's reception (select days)
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (6,329 square foot of space)

Outdoors

  • On a river
  • On the boardwalk/promenade
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The property charges 1.35 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for AUD 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 32 to 32 for adults and AUD 19.5 to 19.50 for children
  • Self-parking fee: AUD 15.00 per day (in/out privileges)
  • Crib (infant bed) fee: AUD 20.0 per night
  • Credit card charges are subject to a surcharge of 1.35 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Front desk staff will greet guests on arrival.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Esplanade River Suites
Esplanade River Suites Como
Esplanade River Suites Hotel Como
Pagoda Resort Como
Esplanade River Hotel Como
Pagoda Como
Pagoda Resort Spa
Pagoda Resort & Spa Como
Pagoda Resort & Spa Hotel
Pagoda Resort & Spa Hotel Como

Pagoda Resort & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 362 out of 782 reviews" "
Rating 8 - Good. 280 out of 782 reviews" "
Rating 6 - Okay. 78 out of 782 reviews" "
Rating 4 - Poor. 37 out of 782 reviews" "
Rating 2 - Terrible. 25 out of 782 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

WAYNE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Wayne

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I rang reception to notify them my spa was not functioning and was treated like a 2vyr old tellingl me im stupid enough not the have the water level in the spa high enough..just hangnthe phone uop after the distent
Stayed 1 night in Aug 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay , quiet and easy to get to Perth attractions
Stayed 1 night in Aug 2024

10/10 Excellent

Nikolche

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect spot close to the city
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Stay spoiled by very noisy people in next room
We booked a suite and were disappointed to find the room was next to the lift. Had the get the bed remade as the sheets were too small did not fit the king size bed. Lucky we noticed this before retiring for the night. We were then woken during the night by people returning to their room next door who continued with noise until they checked out at 8am. We made several calls to night staff who visited their room but did not stop the noise. After another call from us complaining still nothing was done and then our calls were not even being answered. The manager has since contacted us with an apology and offer of some discounts for our next stay. However we are not sure if we ever want to return. Night staff need to take more precautions against this happening again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Lai

Stayed 1 night in Aug 2024

10/10 Excellent

ARTHUR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect !!!
Perfect Stay, Everything You Could Possibly Need is Available at The Resort & in and Around the Area. Staff are Fantastic a Huge Shoutout to Dilesh and Josh for Making Our Stay Perfect !!!
Stayed 1 night in Jul 2024

2/10 Terrible

Kylie-Anne

Disliked: Property conditions & facilities, room comfort
Dont waste your money
There were skud marks in toilet boogers on the wall in lounge room old food stuck to lamp base and a musty smell through out the spa bath would have maybe fitted half a person whole hotel
Stayed 1 night in Jul 2024

8/10 Good

kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it only negatives is the hot water was way too hot and kept heating up no matter how much cold water added and the internet kept cutting out on the tv. Otherwise beautiful place to stay
Stayed 1 night in Jul 2024

8/10 Good

Nicola

Business traveller
Liked: Cleanliness, staff & service
Always comfortable- easy access to the city Rooms/bathroom are getting dated but clean and tidy. I enjoy the location.
Stayed 1 night in Jul 2024

10/10 Excellent

Leanne

Stayed 1 night in May 2024

6/10 Okay

Exiis, Thebarton

Mostly good could improve
Stayed 4 nights in Jul 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Good Locatiob
The Pagoda was chosen because it represented a balance between price and the reason for our trip. We gave found it to be a comfortable place to stay and its location is suitable for tripping in and around the City of Perth.
Stayed 1 night in Jul 2024

10/10 Excellent

Sheila

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Will definitely return to the Pagoda on our next visit to Perth
Stayed 3 nights in Jul 2024

10/10 Excellent

Cassie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks Pagoda
Stayed 1 night in Mar 2024

10/10 Excellent

Andrew

Stayed 1 night in Jul 2024

6/10 Okay

Wayne

Travelled with partner
Liked: Cleanliness, staff & service
Property is tired.
Stayed 1 night in Jun 2024

10/10 Excellent

rachel

Stayed 1 night in Jun 2024

2/10 Terrible

Meleika

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would give no stars if i could
The absolute worst place that I have stayed at. This is a 2* hotel at best. The suite was so filthy and the dust build up everywhere was shocking. I moved to another suite the next day and ws told it was clean. It was not clean. The doir to the balcony came off in my hand when i was coming in from some air at night and I was stuck there without a working light. I managed to get myself in but was unable to lock it so it was unable to rest easily. Was told that I would be able to speak to management in the morning only for the hotel manager to not come. Food terrible, elevators were smelly. Strongly advise against staying here
Stayed 2 nights in Jun 2024

10/10 Excellent

Rina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing!!! Room was so clean and some facilities such as bath, gym, sauna, pool and so on were comfortable! Highly recommend!!
Stayed 2 nights in Jun 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor maintanance, bad service
Pagoda is old & dingy, room has a feel of dampness, lights are dim due to old dusty shades. We can disregard the poor maintanance, but service was bad. When we checked in and rolled in our luggage, one counter staff attended to us, the other one quickly walked away (3 May, ard 7+pm). When I asked for help, he conveniently said we are shorthanded, my colleague is taking a break! He was politely, always politely saying no to your ask for help. We had to trolley our luggage ourselves & one of my friends was unwell. When she ordered room service, she was slapped with some fee of AUD6.50 to take the food to the room, she was not told beforehand. Balcony was dirty and the chambermaid never came back even though we told her to come back later to make up the room. The corridor was dark and full of clutter, so was the car park. The only 1 good thing about this place is its proximity to part of the Swan River that has a spectacular view.
Stayed 2 nights in May 2024

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was good as was food in restaurant
Stayed 2 nights in May 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay in upgraded suite
We stayed in 3 different rooms. The first was no so good with a leaking water in light fixture. Staff at front desk moved us to another room. Acceptable, but not once apologized for the inconvenience. We were treated like we did something wrong. Returned as they stored our luggage. The 3rd time we finally upgraded to a suite and wish we would have booked in the beginning. It was comfy and pleasant. Grounds overall are pleasant , good buffet breakfast and lunches are excellent, pool area great!
Stayed 4 nights in Apr 2024

6/10 Okay

Greg

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Having to pay for parking even though I was staying there was not acceptable.
Stayed 3 nights in Apr 2024