Starwest Apartments Alderney on Hay

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Starwest Apartments Alderney on Hay

Reception
Front of property
Reception
In-room dining
Indoor pool

Reviews

7.4 out of 10

Good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Air conditioning
  • Kitchen
  • Parking included

Explore the area

Map
193 Hay Street, East Perth, WA, 6004
  • Perth Mint
    5 min walk
  • E-Sense Cafe
    1 min walk
  • Perth Claisebrook Station
    15 min walk
  • Perth, WA (PER)
    18 min drive

Room options

1 Bedroom Apartment

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Apartment, 1 Bedroom

  • Sleeps 2
  • 1 Queen Bed

2 Bedrooms Standard Apartment

  • 45 sq m
  • Sleeps 6
  • 1 Queen Bed and 2 Single Beds

Standard Apartment, 2 Bedrooms

  • Sleeps 6
  • 1 Queen Bed and 2 Single Beds

2 Bedrooms Deluxe Apartment

  • 40 sq m
  • Sleeps 6
  • 1 Queen Bed and 2 Single Beds

Similar properties

About this property

Starwest Apartments Alderney on Hay

Hotel with free parking, a quick walk to Perth Mint
This smoke-free hotel features an indoor pool, a fitness centre and a coffee shop/cafe. Self parking is free. Other amenities include dry cleaning, laundry facilities and a corner/local shop. Housekeeping is available on request.
Starwest Apartments Alderney on Hay offers 62 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. Beds feature premium bedding. Accommodation at this 4-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower and hairdryers.

LED televisions are featured in guestrooms. Business-friendly amenities include safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us that they can't get enough of the great public transport around Starwest Apartments Alderney on Hay. During your stay, you're just a quick walk from Queens Gardens. Free self-parking, an indoor pool and a gym are available.
  • Free self-parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, convenience store and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the value of their stay and the helpful staff
  • Within a 10-minute walk of Perth Mint and WACA
There's a coffee shop/cafe on site. Starwest Apartments Alderney on Hay offers its guests an indoor pool and a fitness centre. Starwest Apartments Alderney on Hay also features laundry facilities, dry cleaning/laundry services, and a corner/local shop. Limited free parking is available on a first-come, first-served basis.

This 4-star Perth hotel is smoke free.

Languages

English

Property amenities

Parking and transport

  • Height restrictions apply for on-site parking
  • Free secured, covered self parking on site
  • Limited on-site parking (max 1 space per unit)
  • Onsite parking includes off-street options

Food and drink

  • A coffee shop/cafe

Things to do

  • Gym
  • Indoor pool

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate in-room dining area

Conveniences

  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • LED TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - noon) and Saturday - Sunday (9:00 AM - noon)
The front desk hours vary at this property
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for AUD 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay
  • Crib (infant bed) fee: AUD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
This property's front desk is open during the following times:
  • Monday - Friday: 8:00 AM - noon
The hours at this property's front desk vary. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Guests can access their accommodation through a private entrance. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Alderney Apartments
Alderney Hay Executive
Alderney Hay Executive Apartments
Alderney Hay Executive Apartments Perth
Alderney Hay Executive Perth
Alderney On Hay East Perth
Starwest Apartments Alderney Hay Apartment East Perth
Starwest Apartments Alderney Hay Apartment
Starwest Apartments Alderney Hay East Perth
Starwest Apartments Alderney Hay
Starwest Apartments Alderney on Hay Hotel
Starwest Apartments Alderney on Hay East Perth
Starwest Apartments Alderney on Hay Hotel East Perth

Starwest Apartments Alderney on Hay Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 290 out of 1007 reviews" "
Rating 8 - Good. 367 out of 1007 reviews" "
Rating 6 - Okay. 166 out of 1007 reviews" "
Rating 4 - Poor. 96 out of 1007 reviews" "
Rating 2 - Terrible. 88 out of 1007 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Ronald

Liked: Amenities
Comfortable apartment complex in convenient location
Stayed 5 nights in Sep 2024

4/10 Poor

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Hard to access the property, limited reception manning, rooms filthy
Stayed 2 nights in Sep 2024

10/10 Excellent

BARRY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had everything I needed. Spacious apartment and great little convenience store. Free parking was a bonus!!
Stayed 6 nights in Jul 2024

8/10 Good

Ginetta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Evyonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central locstion. Several resturants within walking distance. Cat stop very close. Front desk staff very polite and helpful especially Joyce.
Stayed 4 nights in Sep 2024

6/10 Okay

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here a few times in the past, spacious, functional accommodation. One of the lifts was stuck on the Ground Floor so if you wanted to go up to your room you had to wait for someone to come down in the other lift and the floors weren’t accessible by the staircase. The check in timeframe is very limited so be mindful of this if you are arriving late afternoon or evening as a fee will be charged. Overall it’s a good stay.
Stayed 1 night in Sep 2024

2/10 Terrible

Tim

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Shunzo

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
・good as over all, especially transpotation very convenience!! ・no good when check in as they said we have tow reserves, actually i changed only the name of booking. they missunderstood this, i guess. ・other than this are all good.
Stayed 3 nights in Sep 2024

8/10 Good

Joanne

Stayed 1 night in Sep 2024

8/10 Good

Jenni

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Easy access to onsite parking Room was clean and tidy *no staff onsite for booking in after 3pm
Stayed 1 night in Sep 2024

6/10 Okay

Lorraine

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
An older property which needs higher cleaning standards in bathroom, shower and kitchen. Good location with secure parking
Stayed 2 nights in Sep 2024

8/10 Good

Beth

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central friendly staff
Stayed 2 nights in Sep 2024

8/10 Good

Cindy

Liked: Cleanliness, staff & service
The affordability and spaciousness. The only complaint was out of the three beds,my bed was so hard it made it uncomfortable to sleep. I don’t mind a firm bed but this was unpleasant. I’m sorry for complaining as the rest of our accommodation was beautiful and I loved the view with the balcony.
Stayed 3 nights in Sep 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Good job 👍
Stayed 1 night in Sep 2024

10/10 Excellent

Timothy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great, clean and well kept. The room could of done with a broom perhaps? Also could be nice to have a sign for the parking to show where to turn in (I missed it the first time I went past). Check in staff was super friendly and both the late check in and early check out was smooth and easy. Will definitely recommend it to anyone coming up in need of a stay. Thanks Starwest Team
Stayed 2 nights in Sep 2024

6/10 Okay

Ashley-Renee

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Check in is only avaliable between 2pm and 3pm. The after hours check in is way more complicated than it needs to be. No extra towels are provided even if requested you have to wash the single towel you are allocated making it hard if you need two towels at once
Stayed 4 nights in Sep 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The after hours check in process and ID & credit card validation needs to be streamlined.
Stayed 1 night in Sep 2024

6/10 Okay

Kirstie

Disliked: Property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Adam

Stayed 4 nights in May 2024

10/10 Excellent

Donna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious relaxing value
Stayed 1 night in Aug 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Just run out body wash in shower Was showing its age but was happy overall
Stayed 5 nights in Aug 2024

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

4/10 Poor

Lorraine

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
An older property needing a thorough makeover. Positives: a roomy apartment with secure parking in a convenient location. Negatives:minimally clean. Floor in kitchen sticky chips in tiles. Hotplates burnt in dirt around rings of stove top. Washing machine: no soap. Dryer smelt when operated. Fridge did not keep food/milk cold. Wi-fi kept dropping out
Stayed 3 nights in Aug 2024

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well clean and the reception staff were nothing but lovely to communicate with
Stayed 1 night in Aug 2024

8/10 Good

Warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking
Stayed 2 nights in Aug 2024