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Swan River Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Swan River Hotel

Pool
Interior
Deluxe Double Room, River View | In-room safe, desk, iron/ironing board, cots/infant beds
Front of property – evening/night
Bar (on property)

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Gym
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Laundry

Explore the area

Map
1 Epsom Avenue, Ascot, WA, 6984
  • Ascot Racecourse
    17 min walk
  • Crown Perth
    7 min drive
  • Optus Stadium
    7 min drive
  • Perth, WA (PER)
    8 min drive

Room options

View all photos for Family Triple Room

Family Triple Room | In-room safe, desk, iron/ironing board, cots/infant beds

Family Triple Room

  • 44 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Superior Twin Room

In-room safe, desk, iron/ironing board, cots/infant beds

Superior Twin Room

  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

In-room safe, desk, iron/ironing board, cots/infant beds

Superior Double Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, River View

In-room safe, desk, iron/ironing board, cots/infant beds

Superior Double Room, River View

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

In-room safe, desk, iron/ironing board, cots/infant beds

Deluxe Double Room

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, River View

Deluxe Double Room, River View | View from room

Deluxe Double Room, River View

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Restaurant

Country Comfort Perth

Pool
Hot tub
Free airport shuttle
Kids pool
4.5 out of 5, Wonderful, (1002)
The price is CHF 163
for 1 night
includes taxes & fees
2 Jan - 3 Jan
Country Comfort Perth

About this property

Swan River Hotel

Hotel with free parking, near Ascot Racecourse
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, a coffee shop/cafe and conference space.
Swan River Hotel offers 100 accommodations with a safe and a hairdryer. 42-inch flat-screen televisions come with digital channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
During your stay at Swan River Hotel, you'll be within walking distance of Ascot Racecourse. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym
  • Just a 3-minute drive from Ascot Racecourse and 7 minutes from Crown Perth
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 3228 square feet (300 square metres) and includes a conference centre. A fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Swan River Hotel. Limited free parking is available on a first-come, first-served basis.

This 4-star Perth hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:30 AM and at the weekend from 6:30 AM to 10:30 AM.
The Swan at Ascot – On-site restaurant.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; AUD 12 to 35 for adults and AUD 12 to 35 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Swan at Ascot

Things to do

  • Billiards/pool table
  • Gym
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference centre (3,228 square foot of space)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AUD 60
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: AUD 60

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 90.0 per night.
  • Cots (infant beds) are available for AUD 50 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 500.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 12 to 35 for adults and AUD 12 to 35 for children
  • Early check-in fee: AUD 60 (subject to availability)
  • Late check-out fee: AUD 60 (subject to availability)
  • Crib (infant bed) fee: AUD 50 per night
  • Rollaway bed fee: AUD 90.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

International Water Hotel Ascot
International Water Hotel
International Water Ascot
Swan River Hotel Hotel
Swan River Hotel Ascot
Swan River Hotel Hotel Ascot
International on the Water Hotel
Swan River Hotel (formerly known as International on the Water)

Swan River Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 383 out of 1000 reviews" "
Rating 8 - Good. 371 out of 1000 reviews" "
Rating 6 - Okay. 139 out of 1000 reviews" "
Rating 4 - Poor. 70 out of 1000 reviews" "
Rating 2 - Terrible. 37 out of 1000 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Virginia, Two Rocks

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2024

6/10 Okay

Garry

Liked: Cleanliness
Stayed 1 night in Sep 2024

4/10 Poor

Ginny

Room was not made properly after first night toilet not flushing properly Went to eat at hotel restaurant kitchen closing early so told we had to take food to room no bottled water or food menu in the room all pretty average and no view of the swan river which was advertised on site
Stayed 2 nights in Sep 2024

10/10 Excellent

Dale

Stayed 1 night in Aug 2024

8/10 Good

Simone

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A great hotel in the banks of the river . May need a bit refresh as some areas a little dated . It was very cold ( but it’s winter) but the room was lovely and warm. We were put quite a distance away , but that’s ok. Restaurant had great staff, great food and reasonably priced. We would definitely stay again
Stayed 1 night in Sep 2024

10/10 Excellent

Les

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable amenities with everything you need. Fairly competitive pricing. Looking forward to my next stay whilst visiting perth.
Stayed 1 night in Aug 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities
This place has potential. The staff are great, the decor is upmarket and the location is the best. The room is a bit of a let down. It presents well but it is not always practical. The king bed was massive. So massive they don't have sheets that fit it. But the room is comfortable and the view worth it. I would stay there again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Virginia, Two Rocks

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel!
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is still in construction stage and shouldn’t have opened yet. My tv had no reception for 2 days.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kendra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with beautiful view that is close to everything and quiet
Stayed 2 nights in Aug 2024

10/10 Excellent

Josh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 would stay here again
Stayed 1 night in Aug 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was confortable but luck’s supply of tea milk coffee and bottled water Otherwise our stay was good
Stayed 1 night in Aug 2024

8/10 Good

Resty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff are so helpful
Stayed 1 night in Aug 2024

6/10 Okay

Kylie

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Staff were polite, friendly and helpful. But room smelt on arrival, mold in bathroom and on air-conditioning . Plus extra $ 153 charged to my account this evening with no deposit refunded or specified reason for it. Room was paid (177.70) in full yesterday at check-in No damage and no room service used. Be prepared for car to be scratched in car park.
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, room comfort
It was amazing. The hotel was clean, well appointed, good value for money and great location.
Stayed 1 night in Aug 2024

2/10 Terrible

Crystal

Disliked: Staff & service, property conditions & facilities
The service from the staff is terrible. Not convenient place
Stayed 1 night in Jul 2024

10/10 Excellent

Leanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely property. So much Marble, quite opulent.
Stayed 2 nights in Jul 2024

4/10 Poor

Luke

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Good facilities and rooms. Staff don't seem to like helping much. $500.00 bond which is unbelievable.
Stayed 2 nights in Jul 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
The property is very opulent. Felt very special in an historic but classy accommodation.
Stayed 1 night in Jun 2024

10/10 Excellent

Jacob

Stayed 1 night in Jun 2024

6/10 Okay

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Jacqueline

Liked: Cleanliness
Disliked: Staff & service
I was very disappointed with our stay - booked a Superior Double Room with view (which was lovely over the Swan River) however this should have had a King-sized bed however what is has is two double beds pushed together with a gap in the mattress between, the bottom sheet does not reach the edges properly so doesn't tuck in meaning that when you move it bungles up under you. In addition, the base under the bed ended ~ a foot from the edge meaning that when you rolled near the edge or sat on the edge there was no support under the mattress, and it sagged away under you. The pillows were very thin, and there was no additional blanket to go over the thin doona. I rang the restaurant multiple times to try and order dinner, with no answer so walked down to order, when I arrived the service was terrible, the pear cider was well past the 'best before' date and was give the response 'it's not an expiry so it's up to you'. A room alarm near us was sounding but there was no answer from reception, despite advertising as 24 hr - I would have discussed this on check out, but there was no one at the desk. A nice job has been done upgrading the facilities, but the venue is significantly let down by the staff.
Stayed 1 night in Jun 2024

10/10 Excellent

Eve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely & quiet
Stayed 1 night in Jun 2024

8/10 Good

Lindsay

Travelled with partner
Liked: Cleanliness, staff & service, amenities
There are signs that some maintenance is needed in a few areas such as Hallways and Lifts.
Stayed 1 night in Jun 2024

8/10 Good

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
good staff
Stayed 1 night in May 2024