The Ritz-Carlton, Perth

5.0 star property

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Photo gallery for The Ritz-Carlton, Perth

Exterior
View from property
Outdoor pool, open 6:00 AM to 8:00 PM, pool loungers
Lobby
Studio, 1 King Bed | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Housekeeping
  • Parking available

Explore the area

Map
1 BARRACK STREET, Perth, WA, 6000
  • St George's Terrace
    ‪2 min walk‬
  • Elizabeth Quay
    ‪3 min walk‬
  • Hay Street Mall
    ‪4 min walk‬
  • Perth, WA (PER)
    ‪21 min drive‬

Room options

Room, 2 Double Beds

  • 55 sq m
  • Sleeps 3
  • 2 Double Beds

Room, 2 Double Beds

  • 55 sq m
  • River view
  • Sleeps 3
  • 2 Double Beds

Room, 1 King Bed

  • 55 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Park View (Langley Park)

  • 103 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed

  • 64 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed

  • 64 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom (Elizabeth Quay)

  • 104 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

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About this property

The Ritz-Carlton, Perth

Luxury hotel with full-service spa and 24-hour fitness centre
This smoke-free hotel features a full-service spa, an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a poolside bar are on-site. Housekeeping is available on request.
The Ritz-Carlton, Perth offers 205 air-conditioned accommodations with DVD players and minibars. Each accommodation is individually furnished and decorated. LED televisions come with cable channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and espresso makers. In-room massages and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a sauna and a 24-hour fitness centre.
Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at The Ritz-Carlton, Perth. During your stay, you're just a quick walk from Elizabeth Quay. Enjoy features like free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free WiFi
  • Enjoy local cuisine while dining at Hearth Restaurant
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to body treatments, aromatherapy or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and a sauna
  • Just a 3-minute walk from Elizabeth Quay and 5 minutes on foot from Barrack Street Jetty Ferry Terminal
The Ritz-Carlton, Perth offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 21500 square feet (1997 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the luxury The Ritz-Carlton, Perth. Parking is available for a fee.

This 5-star Perth hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 7:00 AM and 10:00 AM.
Hearth Restaurant – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner.
Hearth Lounge – This bar specialises in local cuisine. Reservations are required. Open daily.

Languages

Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Indonesian, Italian, Korean, Malay, Polish, Portuguese, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (AUD 80 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 55 for adults and AUD 27.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Hearth Lounge
  • Hearth Restaurant

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Sauna

Family friendly

  • DVD player
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 21,500 square feet of conference space

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • LED TV with cable channels
  • Pay films

Food and drink

  • Champagne service
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Minimum check-in age - 25

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The property charges 1.95 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 120 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 55 for adults and from AUD 27.50 for children
  • Valet parking fee: AUD 80 per night (in/out privileges)
  • Rollaway bed fee: AUD 120 per day
  • Credit card charges are subject to a surcharge of 1.95 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

The Ritz-Carlton, Perth Hotel
The Ritz-Carlton, Perth Perth
The Ritz-Carlton, Perth Hotel Perth

The Ritz-Carlton, Perth Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 223 out of 335 reviews
Rating 8 - Good. 67 out of 335 reviews
Rating 6 - Okay. 24 out of 335 reviews
Rating 4 - Poor. 16 out of 335 reviews
Rating 2 - Terrible. 5 out of 335 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1st wedding Anniversary celebration
location is excellent. the whole building is fantastic with views to die for from the bedroom, the bed and pillows were so comfy and along with the block out blinds we had a fantastic sleep. Will be back soon.
Stayed 2 nights in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So much better than the crown
Truly amazing. Service was impeccable
Stayed 1 night in Nov 2024

6/10 Okay

Gregory

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ritz is a beautiful hotel in a lovely location. But unfortunately there were some issues with our stay. The first was that we had a car and were given no choice but to use valet parking, which turned out to be $70 per day but nobody told us that until the end of our stay. The second was that when we checked in we were told we could get late check out at 12noon because we had a baby with us but on check out day we were told we had to vacate by 11am and they wouldn’t accommodate us. The third was that after check out, we had emailed the hotel concierge (that we had been emailing back and forth with previously) asking about a forgotten phone charger and they no longer responded to us. These issues aren’t very acceptable coming from such an expensive and high end hotel that we paid a lot of money to stay at.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jordan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay at the Ritz. Will definitely be back!
Stayed 2 nights in Nov 2024

10/10 Excellent

Jules

Stayed 1 night in Nov 2024

10/10 Excellent

YOGESH

Travelled with partner
Very close to all convenient locations for dinner and transportation
Stayed 5 nights in Nov 2024

2/10 Terrible

Amanda

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Nov 2024

2/10 Terrible

Ella

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
For the price it was not at all worth it
Stayed 1 night in Oct 2024

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful, facilities first rate
Stayed 2 nights in Oct 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
excellent
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday treat.
Early check in and late check out, excellent. Pool and spa were great.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible experience, excellent attention to detail. Staff polite and professional
Stayed 1 night in Oct 2024

4/10 Poor

Abigail

Disliked: Amenities
Considering this was a two night stay for my birthday, I was very disappointed. Clearly my standards and expectations were far too high. I doubt I will be returning to this hotel in the future.
Stayed 2 nights in Oct 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and lounge club
Stayed 2 nights in Sep 2024

10/10 Excellent

Jerome, Blaxland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greeted by a lovely reception and the stay was amazing with great views. Thank you
Stayed 2 nights in Sep 2024

8/10 Good

Patricia

Stayed 1 night in Aug 2024

4/10 Poor

kent

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stay away as this is not the usual Ritz expected
One of the worst ritz experience. Does not deserve the 5* and is totally below par as compared to Ritz in other countries. Hotel is short handed and there’s no communication between different department. Check in process : extremely slow with only 1 person working at 4pm. System was down apparently and the front desk have to attempt a couple of times for our payment. Parking: No free parking provided even for stay in guest. We paid for valet at 70aud per day. We arrived in our rented Mitsubishi car, another guest who arrived with a luxury car honked us while we tried to get our car parked by the valet. I was upset instead of attending to us, the valet request us to move our car for the other patron. I refused and informed the valet we are a full paying guest as well and he shouldn’t act in that manner. Collection of cars : On first night, apparently there is a function, we waited almost 30 mins to get our car. Poor Customer service : 1) Prior to arrival i emailed the hotel that’s it’s my anniversary and would like to have something arranged for my wife. Everything is confirmed but upon arrival nothing is prepared. Front desk said they have not receive the instruction and will prepare it now. We went out for dinner and back to the room after 2 hours and Volaaa nothing is prepared still until we called and ask again. Surprise is not much of a surprise anymore by now.
Stayed 1 night in Aug 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

6/10 Okay

Phil

Stayed 1 night in Jul 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Jess

Stayed 2 nights in Jun 2024

4/10 Poor

Bradley

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
No universal powerpoints Bathtub tap is inconveniently placed Have to pay/book extra for pool and or spa/sauna Paid for breakfast buffet which has very limited menu Tv placement impractical
Stayed 2 nights in Jun 2024

10/10 Excellent

Ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024