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Peshawar Serena Hotel

4.5 star property

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Exterior
Outdoor pool
Executive Suite | Free minibar, in-room safe, iron/ironing board, free WiFi
Deluxe Double Room | Free minibar, in-room safe, iron/ironing board, free WiFi
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

Map
Khyber Road, Peshawar, Khyber Pakhtunkhwa, 25000
  • Bala Hisar Fort
    ‪10 min walk‬
  • Mahabat Khan Mosque
    ‪15 min walk‬
  • Chowk Yadgar
    ‪17 min walk‬
  • Peshawar (PEW-Peshawar Intl.)
    ‪15 min drive‬

Room options

View all photos for Executive Suite

Executive Suite | Living area | 50-inch Smart TV with digital channels

Executive Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Shower, free toiletries, hair dryer, bathrobes

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed and 1 Double Bed

Presidential Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room

Shower, free toiletries, hair dryer, bathrobes

Executive Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

Lobby

Shelton's Rezidor

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
4.0 out of 5, Very good, (1)
The price is CHF 57
for 1 room
includes taxes & fees
17 Mar - 18 Mar
Shelton's Rezidor

About this property

Peshawar Serena Hotel

Luxury hotel with 3 restaurants and full-service spa
3 restaurants, a full-service spa and an outdoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a steam room, a coffee shop/cafe and 24-hour room service. Housekeeping is available on request.
Peshawar Serena Hotel offers 139 air-conditioned accommodations with free minibar items and a safe. 50-inch Smart televisions come with digital channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include complimentary newspapers and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. An iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include an outdoor pool and a steam room.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
During your stay at Peshawar Serena Hotel , you'll be within walking distance of Bala Hisar Fort. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Dining options include 3 restaurants and a coffee shop
  • Take a swim in the outdoor pool
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a steam room
  • Within a 15-minute walk of Bala Hisar Fort and Mahabat Khan Mosque
Peshawar Serena Hotel offers its guests a full-service spa, an outdoor pool, and a steam room. There are 3 restaurants on site, along with a coffee shop/cafΘ. Free breakfast is available daily. Public spaces have free WiFi.

There's an onsite business centre. The luxury Peshawar Serena Hotel also features a garden, concierge services, and laundry facilities. Free self parking is available.

This 4.5-star Peshawar hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:30 AM.
Peshawar Serena Hotel has 3 restaurants on site.
Late-night fare is available from 24-hour room service.

Languages

Arabic, English, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 3 restaurants
  • A coffee shop/cafe

Things to do

  • Full-service spa
  • Outdoor pool
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Turndown service

Business services

  • Business centre

Outdoors

  • Garden

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Lever door handles
  • Magnifying mirror
  • No lift
  • Stair-free path to entrance
  • Visual doorbell notification
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free stocked minibar
  • Meal delivery service
  • Restaurant dining guides

More

  • 4G smartphone data speed
  • Air conditioning
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Smartphone
  • Unlimited free smartphone calls
  • Unlimited smartphone data usage

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Peshawar Serena Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:30 AM to 10:30 PM
  • Pets and service animals are not allowed on site.

Peshawar Serena Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 11 out of 17 reviews
Rating 8 - Good. 3 out of 17 reviews
Rating 6 - Okay. 2 out of 17 reviews
Rating 4 - Poor. 0 out of 17 reviews
Rating 2 - Terrible. 1 out of 17 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

immi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overly priced not deserved that
Stayed 3 nights in Sep 2024

10/10 Excellent

Rahmatullah

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect about my stay at Serena Hotel Peshawar. It’s my go to place whenever I visit Peshawar, Pakistan. The staff is very friendly and accommodating and I love almost everything about Serena Peshawar. They are doing a great job. Can’t wait to visit once again.
Stayed 1 night in Aug 2024

10/10 Excellent

Toshihiro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Tariq

Liked: Staff & service
Stayed 1 night in May 2024

10/10 Excellent

Tariq

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing new rooms and excellent customer service!
Serena Peshawar is in the middle of a long term refurbishment and we were give one of the new refurbished rooms and all I can say is wow what an amazing improvement! Clean modern contemporary designed rooms and excellent service esp from Mr Arif Baloch who made sure that we were v well looked after during our stay. We look forward to returning.
Stayed 3 nights in May 2024

10/10 Excellent

Rabaab

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

MUSTASAM

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at Serena Peshawar was a memorable one.
Stayed 3 nights in Nov 2023

2/10 Terrible

FARHAN

Liked: Staff & service
Disliked: Property conditions & facilities
Disappointing Experience Due to Ongoing Construction Rating: ⭐ I recently stayed at the Peshawar Serena Hotel and unfortunately had an extremely disappointing experience. The hotel's ambiance was completely ruined by ongoing construction work. The noise was incessant throughout the day, starting early in the morning and persisting well into the evening. The construction noise was not only disruptive but also made relaxation or conducting any work impossible. It was impossible to enjoy any peace or quiet within the hotel premises. The lack of consideration for guests' comfort during this renovation period was truly disheartening. Moreover, the website or booking platform failed to mention the ongoing construction, which would have been crucial information for potential guests to know before making a reservation. This lack of transparency is completely unacceptable. Given the circumstances, I cannot recommend the Peshawar Serena Hotel until the construction work is completed and the noise issues are resolved. It was an incredibly disappointing and unpleasant stay, and I hope the management takes steps to inform future guests about such disruptions beforehand.
Stayed 2 nights in Nov 2023

6/10 Okay

Syma

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Nov 2023

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place
the hotel is nice. a bit old and renovations are on the way. the food was good, but almost everything is spicy.
Stayed 5 nights in Sep 2023

10/10 Excellent

Farhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice staff and all envoirment was amazing
Stayed 1 night in Sep 2023