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 Pforzheim •1 Room
 Pforzheim • 1 Room
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Novum Hotel Ruf Pforzheim

0-star property
Bahnhofplatz 5, Pforzheim, 044 511 21 42
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3.0 out of 5
See all 6 ebookers Reviews

Points Of Interest

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Comfort Room

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max

Standard Double Room Single Use

Bed Count 2 Twin Beds Maximum Occupancy 1 Max

Economy Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Comfort Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Standard Double Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

During your stay at Hotel Ruf, you're just a quick walk from Central-North Black Forest Nature Park. Enjoy features like free breakfast and free WiFi in public areas.

  • Free buffet breakfast served daily
  • Free WiFi
  • Amenities include a front desk safe, a lift and a vending machine
  • Steps from Central-North Black Forest Nature Park and 5 minutes on foot from Pforzheim Schmuckwelten
  • Dogs welcome for a fee

Hotel Ruf ratings based on 6 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hotel Ruf

Everyone (2) Couples (2) Family (2)
3 out of 5
Zimmer ok Leider waren 2 Zimmer gebucht statt 1 DZ😩

Posted by on 25 Sep 2022

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2 out of 5
Gute Lage direkt am HBF, ein Kiosk und Restaurants in direkter Nähe! Große Zimmer, die eher an einen alten Büroraum mit Bett und schrank erinnern... Das Badezimmer ist groß und schön, leider das einzige bei unserem Aufenthalt Man kommt in das Hotel rein und man wird von Wäschecontainern und (sorry für die Wortwahl) einem versifften grünen Teppich begrüßt. Beim CheckIn wurde bevor "Guten Tag" gesagt wird ( waren um ca. 14:20 Uhr da), dass man doch ein Zimmer ab 15 Uhr reserviert habe.... Sehr unfreundlich! Der nächste Hammer am nächten Tag, beim Frühstück. Ein anderer Hotelgast wollte um 9 Uhr ein Frühstücksei essen, die doch überforderte Mitarbeiterin sagte zu ihr, dass sie nur 20 Eier morgens vorbereitet und diese jetzt aufgebraucht sind.... Nächts erinnert es eher an eine Disco als an ein Hotel, die umliegenden Kneipen machen die Musik so laut, dass man Nachts mehrfach wach wird

Posted by on 4 Oct 2021

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4 out of 5
Korridor beim Lift etwas eng und kühl. Das Zimmer mit Bett und Bad hervorragend.

Posted by on 29 Jan 2020

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Comment from Hotel Management

10 Feb 2020 by Kirsten Winkler

Lieber Gast, vielen Dank für ihre Bewertung. Leider haben sie recht und am Lift geht es etwas eng zu, aber dafür werden sie durch unsere hellen, freundlichen und großzügigen Zimmer entschädigt. Bis bald und viele Grüße aus Pforzheim Ihr Hotel Ruf Team

4 out of 5
Super zentrale Lage, das Theater kann man zu Fuß in 5 Minuten erreichen. Freundliche Damen am Empfang

Posted by on 26 Jan 2020

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Comment from Hotel Management

16 Feb 2020 by Kirsten Winkler

Lieber Gast, vielen Dank für ihre tolle Bewertung. Gerne geben wir das Lob an die entsprecheden Mitarbeiter weiter. Herzliche Grüße aus Pforzheim und bis bald, Ihr Novum Hotel Ruf Team

3 out of 5
gut erreichbar. Nachtschlüssel sind zwei rausgekommen. Einer für ein anderes Zimmer. Das darf nicht passieren*

Posted by on 20 Jun 2019

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2 out of 5
Es ist wirklich wie es andere beschrieben haben!!!! Sehr laut man kann nicht schlafen: Punkt 1. bei Ankunft war die Luft zum schneiden im Zimmer. 2. Die Angestellten sind zwar freundlich, aber nicht zu vorkommend!!! Wenn man sich in den frühen morgen Stunden aus dem Hotel bewegt....!!!! Oh Graussss eine Müllhalde vor der Tür und das Tag für Tag!!! 3. Aufzug geht nicht!? hmmmmmmmmm es sind auch ältere Leute im Hotel gewesen.... und Null Hilfe vom Hotel!!!! 4. im Gang vom Hotel kommt man sich vor wie Knast.... die Luft steht es stickt usw.!!! Ich könnte noch mehr sagen, aber mir reicht es für alle Zeit und ich werde auch ebookers über Schadenersatz ansprechen!!! Ein Pluspunkt hat das Hotel!!! ( Wobei die Angestellten auch den falschen Weg erklären!!!) Es ist nahe Zentrum. Ich war einmal dort aber nie wieder!!!! Viele Punkte könnten noch aufgezählt werden, aber ich denke es reicht!!! Nur noch eines .... man wird zum Schluß nicht einmal gefragt, war sie zufrieden, oder sonstiges.... nicht einmal auf wiedersehen!!!!

Posted by , from 79790 on 23 Jul 2018

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About the Novum Hotel Ruf Pforzheim

Location Bahnhofplatz 5, Pforzheim, 75175

Property Features

Free breakfast is served daily. Public spaces have free WiFi. Hotel Ruf also features a vending machine, express check-in, and express check-out. This Pforzheim hotel is smoke free.

  • 1 building
  • 51 guestrooms or units
  • 5 levels
  • Built in 1909
  • Buffet breakfast (free)
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Pforzheim Central Station (0.3 km / 0.2 mi)

Room Amenities

Hotel Ruf offers 51 accommodations with a safe and a hairdryer. 40-cm flat-screen televisions come with cable channels. Bathrooms include a shower. This Pforzheim hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Cable channels
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Desk
  • Sound-insulated rooms
  • Heating

Food & Drink

Guests are served a free buffet breakfast daily.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from noon - 8:30 PM. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11 PM, please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

The front desk at this property is open daily from noon - 8:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: EUR 15 per pet, per day
  • Only dogs are allowed Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at noon
  • Front desk closes daily at 8:30 PM
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Property follows guide to reopening holiday rentals (DTV & DFV - Germany)
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 15 (subject to availability)
  • Late check-out fee: EUR 15 (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novum Hotel Ruf
  • Novum Ruf Pforzheim
  • Novum Ruf
  • Hotel Ruf Hotel
  • Hotel Ruf Pforzheim
  • Hotel Ruf Hotel Pforzheim
  • Novum Hotel Ruf Pforzheim
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.