2/10 Terrible
Heroes
1 Dec 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the last room and they were doing renovations so walking from the parking lot to the office was horrible. Once we got the key and opened up the door. There was roaches running across the bed all in the bathroom. The bathtub was disgusting. I went back to the office and asked for a different room told clerk that there were roaches in their room told me that I had to show him proof my daughter took pictures and showed him that also took him back to the room and showed him the roaches on the bed and in bathroom first he stated that he couldn’t give a refund and then turn around and gave me a refund and I asked for a receipt to prove my refund. This property was disgusting and I will never stay there again.