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Sheraton Philadelphia University City Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Philadelphia University City Hotel

Reception
Exterior
Premium bedding, pillow-top beds, in-room safe, desk
Exterior
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Parking available
    Parking available

Explore the area

Map
3549 Chestnut St., Philadelphia, PA, 19104
  • Drexel University
    3 min walk
  • Hospital of the University of Pennsylvania
    8 min walk
  • Children's Hospital of Philadelphia
    11 min walk
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    14 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Corner

Suite, 1 King Bed with Sofa bed, Corner | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Corner

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Club Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Club Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Homewood Suites by Hilton University City

Pool
Hot tub
Breakfast included
Pet-friendly
4.0 out of 5, Very good, (1003)
The price is CHF 327
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Homewood Suites by Hilton University City

About this property

Sheraton Philadelphia University City Hotel

Hotel with a 24-hour fitness centre, a quick walk to Drexel University
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, a business centre and conference space. Housekeeping is available on request.
Sheraton Philadelphia University City Hotel offers 332 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Sheraton Philadelphia University City Hotel. During your stay, you're just a quick walk from Drexel University. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free Wi-Fi (speed: 50+ Mbps) and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests speak favourably about the overall condition of the property and the clean guestrooms
  • Just a 3-minute walk from Drexel University and 11 minutes on foot from Children's Hospital of Philadelphia
  • Dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour fitness centre, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Sheraton Philadelphia University City Hotel. Parking is available for a fee.

This Philadelphia hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Sang Kee Noodle House – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Languages

English, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 35 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 3 to 12 for adults and USD 3 to 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Sang Kee Noodle House

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 20 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1974
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 5 August 2024 to 31 August 2025 (completion date subject to change). The following areas are affected:
  • Guestrooms
  • Hallway
  • Meeting facilities
  • Parking area
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 80 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 3 to 12 for adults and USD 3 to 12 for children
  • Self-parking fee: USD 35 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
Property Registration Number 808699

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Philadelphia University City
Philadelphia University City Hotel
Philadelphia University City Sheraton
Sheraton Hotel Philadelphia University City
Sheraton Philadelphia University City
Sheraton Philadelphia University City Hotel
Philadelphia Sheraton
Sheraton Philadelphia University City Resort
Sheraton Philadelphia University City Hotel Hotel
Sheraton Philadelphia University City Hotel Philadelphia
Sheraton Philadelphia University City Hotel Hotel Philadelphia

Sheraton Philadelphia University City Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 526 out of 1003 reviews" "
Rating 8 - Good. 281 out of 1003 reviews" "
Rating 6 - Okay. 92 out of 1003 reviews" "
Rating 4 - Poor. 57 out of 1003 reviews" "
Rating 2 - Terrible. 47 out of 1003 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Jim, Las Vegas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy transportation
Stayed 3 nights in Aug 2024

10/10 Excellent

Kai

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 3 nights in Aug 2024

10/10 Excellent

Jonathan

Stayed 1 night in Jun 2024

8/10 Good

jodie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Air conditioning did not work in one of our rooms.
Stayed 2 nights in Aug 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service
M W
Stayed 2 nights in Aug 2024

10/10 Excellent

jianzhi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Thomas, temecula

Disliked: Cleanliness, staff & service, property conditions & facilities
My daughter was hospitalized and they refused to cancel my reservation. I ask for a credit towards another date. They refuse. I asked to speak to a manager she wouldn't respond nor give me a manager name. Her name was brenda, she was very uncaring. Her assistant Ty was very nice and said try to get something from Brendan. She was not helpful at all and my daughter was in the hospital.I'll be going to my credit card company and posting this revi
Stayed 3 nights in Aug 2024

4/10 Poor

Patricia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room dirty dusty sheets smelled and felt like they were not washed I’m a 65 year old woman dealing with a family sickness in a nearby hospital totally out of my element and the hotel made me have a room on another floor from rest of family I felt alone and I didn’t stay the entire time I paid for that how bad the situation felt to me. I thought Sheratons had a good name but I can see I was wrong
Stayed 2 nights in Aug 2024

4/10 Poor

saji, Garden City Park

Liked: Staff & service
Disliked: Property conditions & facilities
Very old property ,need total renovation
Stayed 1 night in Aug 2024

6/10 Okay

Barbara

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The location was good, although construction was being done outside of the hotel. Staff were exceptional. I hate to complain, but for the cost, the hotel was dated and needed renovation. Sink water did not go down quickly, shower curtain too long causing it to lie on tub floor when showering gathering dirt. Bed sheets smaller than required (flat sheets used instead of fitted). One surge protector used for both lamps and whatever customer needed to plug in. Garage elevator contained offensive odor. Hotel should consider renovation.
Stayed 1 night in Aug 2024

10/10 Excellent

Dave

Liked: Amenities
Close to u penn
Stayed 3 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was outstanding! Greeted us after a very long ride and was very hospitable to our family.
Stayed 1 night in Aug 2024

4/10 Poor

Tamara

Travelled with family
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Luis Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Aug 2024

10/10 Excellent

Ruma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay
Stayed 1 night in Aug 2024

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Aug 2024

10/10 Excellent

Dora

Liked: Cleanliness, staff & service, property conditions & facilities
Very good experience
Stayed 1 night in Aug 2024

8/10 Good

Jerson

Stayed 1 night in Aug 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great. Restaurant in walking distance.
Stayed 1 night in Aug 2024

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here after my son's day surgery at Penn and the staff could not have been nicer. The area from the elevator to the parking garage floors made us nervous as it was pretty soiled but once inside we saw there was no need for concern. Excellent accommodations, staff were lovely and rooms clean. The view is spectacular. Just a wonderful place to stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Rakesh

Stayed 1 night in Aug 2024

4/10 Poor

Shaena

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
the light in the room didn’t work, the AC wouldn’t get cold so it was hot all night long, and the walls, ceiling, and floor appeared dirty. also it was $70 for 2 days of parking which is insane.
Stayed 2 nights in Aug 2024

10/10 Excellent

Meagan

Stayed 3 nights in Jul 2024

6/10 Okay

Sibyl

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Nice 3-night business stay
Pros: easy check-in/out, good location, comfy bed, daily room makeup, quiet room Cons: A lot of humidity and general dirt spots all over the wallpaper, huge humidity spots with decaying materials on the ceiling; lighting was not great (outdated), charging outlets did not work, shower-tub was not draining properly (didn't have time to report, though) In summary, it was a nice business stay, but the general maintenance needs attention. There should be a better-planned pick-up curb for Uber, it sometimes feels dangerous to get into the cars in such a busy street.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ben

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay when visiting upenn or drexel
Stayed 1 night in Jul 2024