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Executive Residency by Best Western Philadelphia-Willow Grove

2.5 star property

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Photo gallery for Executive Residency by Best Western Philadelphia-Willow Grove

BBQ/picnic Area
Reception
Suite, 1 Queen Bed, Accessible, Kitchen (with Sofabed) | Premium bedding, memory-foam beds, in-room safe, desk
Premium bedding, memory-foam beds, in-room safe, desk
Standard Room, 1 Queen Bed, Non Smoking, Kitchen | Private kitchenette | Fridge, microwave, stovetop, dishwasher

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Gym
  • Parking included
  • Air conditioning
  • Kitchen
  • 24/7 front desk

Explore the area

Map
250 Business Center Dr, Horsham, PA, 19044
  • Willow Grove Park Mall
    ‪6 min drive‬
  • Abington Hospital - Jefferson Health
    ‪8 min drive‬
  • Keswick Theatre
    ‪10 min drive‬
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪43 min drive‬

Room options

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed) | Premium bedding, memory-foam beds, in-room safe, desk

Suite, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed)

  • 43 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible, Kitchen (with Sofabed)

Suite, 1 Queen Bed, Accessible, Kitchen (with Sofabed) | Premium bedding, memory-foam beds, in-room safe, desk

Suite, 1 Queen Bed, Accessible, Kitchen (with Sofabed)

  • 43 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Kitchen

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible, Kitchen

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchen

Standard Room, 1 Queen Bed, Non Smoking, Kitchen | Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking, Kitchen

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Executive Residency by Best Western Philadelphia-Willow Grove

Hotel with free parking, in the vicinity of Willow Grove Park Mall
A 24-hour fitness centre, a snack bar/deli and a 24-hour business centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include coffee/tea in a common area, concierge services and laundry facilities. Housekeeping is available on request.
Executive Residency by Best Western Philadelphia-Willow Grove offers 110 accommodations with a safe and coffee/tea makers. Memory foam beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Executive Residency by Best Western Philadelphia-Willow Grove. During your stay, you'll be close to Willow Grove Park Mall. Free WiFi in public areas, free self-parking and a 24-hour gym are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • 6 minutes by car from Willow Grove Park Mall and 10 minutes from Keswick Theatre
  • Cats and dogs welcome for a fee (restrictions apply)
There's a snack bar/deli on site. Public spaces have free WiFi. Business amenities include a 24-hour business centre and coworking spaces. A 24-hour fitness centre, barbecue grills, and a vending machine are also featured at the business-friendly Executive Residency by Best Western Philadelphia-Willow Grove. Free self parking is available. A complete renovation of Executive Residency by Best Western Philadelphia-Willow Grove was completed in May 2024.

This Horsham hotel is smoke free.

Languages

Arabic, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Dining table
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Coworking space

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • High-pile carpet in room
  • Lift (122 centimetre wide door)
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (122 centimetre wide)

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per week (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 30 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 15 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per week (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards and outdoor lighting
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 15 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Philadelphia-Willow Grove
Candlewood Suites Philadelphia-Willow Grove Horsham
Candlewood Suites Philadelphia-Willow Grove Hotel
Candlewood Suites Philadelphia-Willow Grove Hotel Horsham
Candlewood Horsham
Candlewood Suites Horsham
Candlewood Suites Philadelphia / Willow Grove Hotel Horsham
Horsham Candlewood Suites

Executive Residency by Best Western Philadelphia-Willow Grove Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 418 out of 1002 reviews
Rating 8 - Good. 273 out of 1002 reviews
Rating 6 - Okay. 142 out of 1002 reviews
Rating 4 - Poor. 82 out of 1002 reviews
Rating 2 - Terrible. 87 out of 1002 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shaniene

Stayed 1 night in Sep 2024

4/10 Poor

calvin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room clean but all the common areas inside area very dirty with garbage bags in the hall area by elevators for over 24 hrs leaking everywhere. Odd place seamed like permanent residence for some people. Would not stay again. Seemed sketchy
Stayed 1 night in Nov 2024

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was comfortable. The only 2 suggestions I have is, room service daily & fabric softener in the towels
Stayed 4 nights in Oct 2024

8/10 Good

Christopher, Delran

Stayed 3 nights in Oct 2024

4/10 Poor

sergey, Whippany

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Extremely dirty lobby, elevator and floor in room never been vacuumed. There is no breakfast and microwave in room was broken not heating food.Strange people was walking around entrance and overall stay was not pleasant at all.
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing good night sleep
Stayed 1 night in Oct 2024

10/10 Excellent

maria

Stayed 1 night in Sep 2024

8/10 Good

Jamel

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I was displeased with the subpar room and the amount of noise in the hotel. There pictures do not match what is shown online.
Stayed 1 night in Oct 2024

10/10 Excellent

Sachin

Stayed 2 nights in Sep 2024

8/10 Good

zozett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got in town very early staff went out of his way to make sure I was able to check in Before Time
Stayed 1 night in Sep 2024

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Clarion

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

4/10 Poor

David

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities
Halls smell like Cigarettes and other nasty things. Not staying in this place again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Aqiyla

Stayed 2 nights in May 2024

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Lester

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Elliott

Stayed 1 night in Aug 2024

10/10 Excellent

Johns

Liked: Cleanliness
Nice service from the team…. My experience was amazing 🙏
Stayed 1 night in Aug 2024

6/10 Okay

Jared

Travelled with partner
Liked: Staff & service
It was very nice and the staff was very nice. However, when getting into our room you could tell they made improvements but they were sloppy about it. The shower could have been cleaner, as well as the kitchenette. Everything looked clean and new. The only issue that really bothered us was the GPS and google lists this hotel as something different but when you arrive it is the hotel that you book. For an overnight trip is was not bad, but I do not think I would stay there longer than a couple of days.
Stayed 1 night in Aug 2024

8/10 Good

Shakina

Liked: Cleanliness, staff & service
I would’ve given it a 5 stars, however they get 4 because it was no hot water in the bathroom sink. Other than that it was a great stay!
Stayed 1 night in Aug 2024

8/10 Good

Christine, Willow Grove

Travelled with family
Staff not all that friendly. I was asked to vacate after staying 28 days
Stayed 1 night in Jun 2024

4/10 Poor

Tyrone

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The couch in our room had stains the towels they provided were dirty the queen bed was more like a full plus . Mouse traps in sink area . Cleanliness could have been better
Stayed 3 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and responsive staff ... room was clean... A/C struggled a little
Stayed 1 night in Jul 2024

8/10 Good

Honglei, Troy

Liked: Cleanliness, staff & service, property conditions & facilities
I like the kitchen.
Stayed 4 nights in Jul 2024