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Palace Gate Hotel & Residence By EHM

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Palace Gate Hotel & Residence By EHM

Lobby
Indoor pool
Studio Double with City view | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe
Balcony
Palace Gate Family Suite | Living area | 42-inch LED TV with cable channels, TV, fireplace

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Pool
    Pool
  • Gym
    Gym
  • Spa
    Spa
  • Room service
    Room service
  • Parking included
    Parking included

Explore the area

Map
10B, St. 264, Sangkat Chaktomok, Khan Daun Penh, Phnom Penh, 1202
  • Cambodia-Vietnam Friendship Monument
    2 min walk
  • Riverside
    5 min walk
  • Royal Palace
    7 min walk
  • Phnom Penh (PNH-Phnom Penh Intl.)
    34 min drive
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Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Palace Gate Family Suite

Palace Gate Family Suite | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Palace Gate Family Suite

  • 110 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 King Beds

View all photos for Studio Twin View

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Studio Twin View

  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Single Bed and 1 Queen Bed OR 2 Single Beds

View all photos for Presidential Suite

Presidential Suite | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Presidential Suite

  • 73 sq m
  • 2 bedrooms
  • River view
  • Sleeps 4
  • 2 King Beds

View all photos for Suite

Suite | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Suite

  • 63 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Double with City view

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Studio Double with City view

  • 50 sq m
  • Studio
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Double Room with Temple view

Premier Double Room with Temple view | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Premier Double Room with Temple view

  • 56 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Outdoor pool
Palace Gate Hotel & Resort By EHM
Pool
Hot tub
Spa
Parking included
4.7 out of 5, Exceptional, (466)
The price is CHF 91
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Palace Gate Hotel & Resort By EHM

About this property

Palace Gate Hotel & Residence By EHM

Art Deco aparthotel connected to a shopping centre in Phnom Penh with a full-service spa
This aparthotel features a full-service spa, an indoor pool and a restaurant. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, a fitness centre, coffee/tea in a common area and spa services are on-site. Each apartment boasts a fireplace and offers free WiFi and a kitchenette. Comforts include Egyptian cotton sheets and a pillow menu, and guests will also find conveniences, such as a fridge and a microwave.
Palace Gate Hotel & Residence By EHM offers 54 air-conditioned accommodations with fireplaces and minibars. Rooms open to balconies. Beds feature Egyptian cotton sheets. A pillow menu is available. 42-inch LED televisions come with cable channels. Accommodation at this 4-star aparthotel has kitchenettes with full-sized fridge/freezers, microwaves, kitchenware and utensils and dishwashers. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include deep-tissue massages and Thai massages.
Our customers tell us that they can't get enough of the helpful staff at Palace Gate Hotel & Residence By EHM. During your stay, you'll be connected to a shopping centre and just a quick walk from Riverside. You'll find features such as free WiFi in public areas, free self-parking and a free manager's reception. Built in 2013, this upmarket aparthotel has 54 apartments over 9 floors. Enjoy your stay with amenities like free WiFi and a kitchenette in each apartment.
  • Each apartment offers a kitchenette, a fireplace and a balcony
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to deep-tissue massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Within a 10-minute walk of Riverside and Royal Palace
  • Airport shuttle service available for a fee
Palace Gate Hotel & Residence By EHM offers its guests a full-service spa, an indoor pool, and a fitness centre. There's a restaurant on site. A free manager's reception is offered daily. WiFi and wired Internet are free in public spaces.

A business centre and a meeting room are available. Spa services, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Palace Gate Hotel & Residence By EHM. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Phnom Penh aparthotel.

The aparthotel hosts a free manager's reception daily.
Palace Gate Hotel & Residence By EHM has a restaurant on site.
Late-night fare is available from room service (during limited hours).

Languages

English, Khmer

Property amenities

Pool/Spa

  • Deep-tissue massages
  • Full-service spa
  • Indoor pool
  • Thai massages

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Family friendly

  • Children stay free (see details)
  • Free cot

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave

Dining

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 per person
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Late-night room service
  • Minibar

Bedrooms

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed: USD 50 per night

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Living spaces

  • Fireplace

Entertainment

  • 42-inch LED TV with cable channels

Outdoor areas

  • Balcony

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair-accessible path to lift
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Free bottled water
  • Free local calls
  • Free newspapers in lobby
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Limited-hour front desk
  • Local maps
  • Luggage storage
  • Phone
  • Porter/bellhop
  • Restaurant dining guides
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping centre
  • In a business district
  • In a shopping district
  • In an entertainment district
  • In the city centre
  • Near the boardwalk/promenade

Things to do

  • Gym
  • Boat tours nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 54 units
  • 9 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2013
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Palace Gate Hotel & Residence By EHM

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 10 per person
  • Airport shuttle fee: USD 20 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Palace Gate Hotel & Residence By EHM offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 6:00 AM - midnight.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • One child aged 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Chateau Meliya Aparthotel Phnom Penh
Chateau Meliya Aparthotel
Chateau Meliya Phnom Penh
Chateau Meliya
Gate & By Ehm Phnom Penh
Palace Gate Hotel Residence
Palace Gate Hotel Residence By EHM
Palace Gate Hotel & Residence By EHM Aparthotel
Palace Gate Hotel & Residence By EHM Phnom Penh
Palace Gate Hotel & Residence By EHM Aparthotel Phnom Penh

Palace Gate Hotel & Residence By EHM Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 182 out of 302 reviews" "
Rating 8 - Good. 78 out of 302 reviews" "
Rating 6 - Okay. 25 out of 302 reviews" "
Rating 4 - Poor. 6 out of 302 reviews" "
Rating 2 - Terrible. 11 out of 302 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

wanni

Liked: Cleanliness, property conditions & facilities
VERY BIG ROOMS, BEAUTIFUL SWIMMING POOL. WE THANK YOU ALL FOR YOUR HOSPITALITY AKUN FROM THE KEO FAMILY
Stayed 3 nights in Aug 2024

10/10 Excellent

Sareang

Liked: Cleanliness, property conditions & facilities
Overall great hotel. The bathroom was a little dated compared to the rest of the hotel but otherwise we enjoyed our one night stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Seyha

Stayed 2 nights in Jul 2024

8/10 Good

Sophorn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was my first stay in Phnom Penh and the wait staff were all amazing! The hotel itself is wonderful and had amazing views!
Stayed 2 nights in Jun 2024

10/10 Excellent

Kama

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location is near royal palace, 2 parks nearby and seen from balcony, a few famous landmarks within walking distance. Quiet neighbourhood with easy access to transport and restaurants. Security staff were very friendly and helpful. Room was clean and spacious with good air conditioning and lots of hot water. The hotel was very clean inside and outside (staff were always seen cleaning). Strong blast of AC with a jasmine scent as soon as you walk though the main door which is great when you come in from the heat outside. Food from restaurant at the hotel were mediocre though (ordered steak which were so tough to cut/chew). Only complaint would be that they allow prostitutes into the hotel. When coming back to the hotel one evening, I watched as a guest brought a prostitute in, walked by reception, and to the elevator. Reception didn't say anything even though they saw. I ended up in the elevator with them and it was awkward to listen to them talk (there is only 1 elevator and it's very slow).
Stayed 9 nights in Jun 2024

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location with amazing views and great staff I am coming back
Stayed 2 nights in May 2024

10/10 Excellent

Gary

Liked: Cleanliness, property conditions & facilities
It's really nice Close to attractions The food in the Restaurant good But the coffee ☕ today was undeniable
Stayed 2 nights in Apr 2024

10/10 Excellent

Selena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and accommodating. Breakfast was amazing with alot of options.
Stayed 13 nights in Feb 2024

8/10 Good

Brian, Tacoma

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Feb 2024

10/10 Excellent

Gillian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely stay with friendly staff. Large clean room with balcony and view of the city. Was good to have large fridge freezer. Great location for royal palace and river
Stayed 2 nights in Feb 2024

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
It’s close to the palace, museum, train station and casinos!!!
Stayed 3 nights in Feb 2024

10/10 Excellent

Hannelore

Liked: Cleanliness, room comfort
Walking distance to all main attractions
I loved my experience at the property, phnom penn surprised me how beautiful is all near by walking distance, It’s safe for solo females, Hotel is nice with a beautiful pool. Has interesting views to a next pagoda you can understand more about monks life.
Stayed 2 nights in Feb 2024

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
It’s great. Good location. Good value. Stayed there twice and will stay again soon.
Stayed 2 nights in Feb 2024

10/10 Excellent

ali

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Milo

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Kimberly

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
We loved the property and the service. We will return next year with our team. The staff took excellent care of us. The room are spacious and clean. The beds are GREAT! And that says a lot for Cambodia beds.
Stayed 1 night in Jan 2024

10/10 Excellent

Mark

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Large room with very comfortable bed and great hot shower. Huge views from the balcony on the 9th floor. The staff was excellent and the breakfast superb. It was easy to walk from the hotel to explore, but when a car or tuk tuk was needed they were there rapidly. Great experience!
Stayed 1 night in Jan 2024

10/10 Excellent

Narin, Hayward

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful older hotel with the most spacious room and the most kindest/friendliest, hospitable staff. They aim to please each guest no matter what is requested. The beds and pillows are soft and comfy. The balconies have a great view of the city and/or of the big Pagoda across the street. I didn’t even mind the monks early chanting some mornings. It was very spiritual and good for my soul. The hotel restaurant is also very convenient and I recommend their daily breakfast with differing daily menus which was quite delicious ranging from western foods to some local Khmer dishes. I regret that I didn’t have any time to swim in their indoor pool since I was out and about most of the time that I was there. I especially appreciate that the hotel offer multiple security guards posted at the entrance on the street which made me feel very safe while I was staying there. They were also very kind always offering a helping hand into or out of my transportation and they are best at keeping eager tuk tuk drivers at bay. All of their staffs daily acknowledgments and smiles left a very warm impression in my heart. I would recommend this hotel to anyone, I would be delighted and very satisfied to be able to return to the Palace Gate & Residence again someday.
Stayed 4 nights in Dec 2023

10/10 Excellent

Federico

Stayed 2 nights in Jan 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved this place; it was like an oasis of calm and elegance in a very busy city. The staff were consistently pleasant and helpful; they were even willing to take my postcards across town to the post office for me. And, great location.
Stayed 3 nights in Jan 2024

10/10 Excellent

Gerald

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel with spacious, clean rooms! Decor and ambience were nicely appointed. Staff was great, helpful, and polite. Breakfast was good and food tasted good. The area is also very walkable and tuk-tuks are always available outside. We did not use the indoor pool, however.
Stayed 2 nights in Jan 2024

10/10 Excellent

Savun, Renton

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

2/10 Terrible

Saul

Stayed 1 night in Dec 2023

10/10 Excellent

Veasna

Travelled with group
Liked: Cleanliness, room comfort
Great choice for anyone to stay at
Had a great stay here. Despite being in a somewhat busy area it was so peaceful and relaxing. Room was a good size and kept very clean. Will stay here again on my next trip.
Stayed 4 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Wonderful
What a lovely hotel! From the moment we arrived we were taken care of and welcomed. The entire staff was lovely but Mr Sak was especially amazing. So helpful and kind. When we couldn’t figure out Grab app he booked a tuk tuk for us using his account. I am looking forward to staying again. The room was clean and well equipped and the breakfast was DELICIOUS. Hospitality above and beyond!!
Stayed 2 nights in Nov 2023