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Ocotillo Apartments & Hotel

2.0 star property

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Photo gallery for Ocotillo Apartments & Hotel

Front of property
Outdoor pool
Lobby
Reception
Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

4.8 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Air conditioning
  • Parking included
  • Free WiFi
  • Business services

Explore the area

Map
1711 W Bell Road, Phoenix, AZ, 85023
  • Cave Creek Golf Course
    ‪3 min drive‬
  • University of Phoenix-Northwest Learning Center
    ‪3 min drive‬
  • Arizona State University-West Campus
    ‪8 min drive‬
  • Phoenix, AZ (DVT-Phoenix Deer Valley)
    ‪10 min drive‬

Room options

View all photos for Basic Double Room

Basic Double Room | Desk, laptop workspace, iron/ironing board, free WiFi

Basic Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Room, 1 Queen Bed

Basic Room, 1 Queen Bed | Desk, laptop workspace, iron/ironing board, free WiFi

Basic Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Studio

Basic Studio | Desk, laptop workspace, iron/ironing board, free WiFi

Basic Studio

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Room

Extend-a-Suites Phoenix

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
2.8 out of 5, (1002)
The price is CHF 74
for 1 room
includes taxes & fees
26 Feb - 27 Feb
Extend-a-Suites Phoenix

About this property

Ocotillo Apartments & Hotel

Suburban Phoenix hotel in Deer Valley with free parking
Along with a business centre, this smoke-free hotel has conference space and express check-out. Free WiFi in public areas and free self parking are also provided. Other amenities include gift shops/newsstands. Housekeeping is available on request.
Ocotillo Apartments & Hotel offers 154 air-conditioned accommodations, which are accessible via exterior corridors and feature free toiletries. 32-inch flat-screen televisions come with premium cable channels.

Bathrooms include a shower. This Phoenix hotel provides complimentary wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

During your stay at Ocotillo Apartments & Hotel, you'll be close to Cave Creek Golf Course. Free WiFi in public areas, free self-parking and a business centre are available.
  • Free WiFi
  • Free self-parking
  • Amenities include a business centre, conference space and a gift shop
  • 15 minutes by car from Grand Canyon University and 8 minutes from Happy Valley Towne Centre
  • Pets welcome for a fee (restrictions apply)
WiFi is free in public spaces. You'll find a business centre on site. The business-friendly Ocotillo Apartments & Hotel also features gift shops/newsstands, express check-out, and complimentary use of a nearby fitness facility. Self parking is free. You'll have access to the health club at a partner property.

This Phoenix hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Pool

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 PM
Late check-in subject to availability
Late check-in fee: USD 20.00 for check-in between 10:00 PM and 7:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 5:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25.00 per pet, per stay, plus a deposit of USD 100 per stay
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-in fee: USD 20.00 for check-in between 10:00 PM and 7:00 AM
  • Late check-out fee: USD 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:00 AM - 5:00 PM.
Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Victory Inn Phoenix North
Victory Phoenix North
a Victory Inn & Suites Phoenix North Hotel Phoenix
a Victory Inn And Suites Phoenix North
Victory Inn
Ocotillo Apartments &
Ocotillo Apartments & Hotel Hotel
A Victory Inn Suites Phoenix North
Ocotillo Apartments & Hotel Phoenix
Ocotillo Apartments & Hotel Hotel Phoenix

Ocotillo Apartments & Hotel Reviews

Reviews

4.8
Rating 10 - Excellent. 163 out of 1011 reviews
Rating 8 - Good. 123 out of 1011 reviews
Rating 6 - Okay. 116 out of 1011 reviews
Rating 4 - Poor. 132 out of 1011 reviews
Rating 2 - Terrible. 477 out of 1011 reviews

4.8/10

Cleanliness

5.4/10

Staff & service

5.4/10

Amenities

4.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Nathan

Disliked: Staff & service, amenities, property conditions & facilities
This place is tough. It's a gated building. One guy is the gate guy, the hotel person, and security all in one. He can only do so much. He sent me around the building with bad instructions, having to leave the gate then get back in. Very poor communication. The hotel door needed to be heavily persuaded to open and did not lock properly. The headboard was very loud and annoying. The hotel, however, was like $50 and did do the job of allowing me some needed rest. If you are a man, by yourself, and looking for something simple, go for it.
Stayed 1 night in Nov 2024

4/10 Poor

Rochelle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here
Bad part of the city bums and sketchy people walking in and out of the area. The bed was so hard I should have slept on the floor. Thin blankets and small pillows. Food was left in the fridge from previous occupants. I hated my stay I didn’t even leave my belongings in the room when we left to the event we were attending. Only booked here due to limited availability of other hotels.
Stayed 1 night in Nov 2024

10/10 Excellent

Monique, Glendale

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are great
Stayed 1 night in Nov 2024

8/10 Good

James

Liked: Staff & service, property conditions & facilities
Expedia.com pissed me off.
Stayed 1 night in Nov 2024

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
I did not like the fact that I was hung up on 4 times by Expedia and told I can change my reservation date by four people. By the time i got to the last person they wouldn't let me so pretty much there just gonna keep my money.
Stayed 1 night in Nov 2024

10/10 Excellent

Monique, Glendale

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly
Stayed 1 night in Sep 2024

10/10 Excellent

Monique, Glendale

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe place
Stayed 1 night in Sep 2024

10/10 Excellent

Monique, Glendale

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is very safe no getting in or out without security opening the gate for u. I have never had any problems here and have stayed at least a dozen times. Staff are very nice and accommodating
Stayed 2 nights in Nov 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's quite. The area around hotel isn't good.
Stayed 1 night in Nov 2024

4/10 Poor

Larry

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Jason

Stayed 1 night in Oct 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Nevaeh

THIEVES
They have a $100 cash deposit requirement. I was not able to stay i tried to switch dates and they would not do it they also would not refund me. They are thieves if you ask me
Stayed 2 nights in Oct 2024

2/10 Terrible

colton

Stayed 1 night in Oct 2024

10/10 Excellent

Venkata Divakar

Stayed 1 night in Oct 2024

10/10 Excellent

Laila

Liked: Cleanliness, staff & service, property conditions & facilities
Convenience.
Stayed 1 night in Oct 2024

2/10 Terrible

Brad

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Adam

Stayed 1 night in Sep 2024

10/10 Excellent

Amaya

Stayed 1 night in Oct 2024

10/10 Excellent

Victor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Oct 2024

2/10 Terrible

Sonia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

2/10 Terrible

Rachel Ann

Liked: Cleanliness
Disliked: Staff & service
They charge u for using towels ?
These people rob you for your money. Whatever u do DONT wipe up a spill with the towels they leave u in the room . I was charged $14 for using 2 towels and I had to wipe up a spill on the floor when I checked out they charged me for "staining the towels" also the security of gaurd had me going up and down 3 flights if stairs because he couldnt fugure out which room to put me in. I'll never spend money at this place again.
Stayed 1 night in Oct 2024

6/10 Okay

Gary

Liked: Cleanliness, property conditions & facilities
I found this motel on expedia.com and got a fabulous price for one night. It’s all I needed. It was $46 for around here. That was fantastic price on a Friday night.
Stayed 1 night in Oct 2024

8/10 Good

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Nice bathrooms
Stayed 1 night in Oct 2024