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Arizona Biltmore, LXR Hotels & Resorts

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Arizona Biltmore, LXR Hotels & Resorts

Cocktail bar, pool views, open daily
Terrace/patio
Suite, 3 Bedrooms (Cottage) | Premium bedding, memory-foam beds, in-room safe, desk
Premium bedding, memory-foam beds, in-room safe, desk
Room, 1 King Bed (Club Firepit) | Premium bedding, memory-foam beds, in-room safe, desk

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Spa
    Spa
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Gym
    Gym

Explore the area

Map
2400 E Missouri Avenue, Phoenix, AZ, 85016
  • Arizona Biltmore Resort - Adobe Course
    1 min walk
  • Arizona Biltmore Country Club
    2 min walk
  • Wrigley Mansion
    11 min walk
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    22 min drive

Room options

View all photos for Suite, 3 Bedrooms (Cottage)

55-inch LCD TV with cable channels, TV, DVD player

Suite, 3 Bedrooms (Cottage)

  • 111 sq m
  • Sleeps 6
  • 3 King Beds

View all photos for Room, 1 King Bed (Resort, with Firepit)

Premium bedding, memory-foam beds, in-room safe, desk

Room, 1 King Bed (Resort, with Firepit)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (with Firepit)

Premium bedding, memory-foam beds, in-room safe, desk

Room, 2 Queen Beds (with Firepit)

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Resort)

Premium bedding, memory-foam beds, in-room safe, desk

Room, 2 Queen Beds (Resort)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony (Balcony/Patio, Resort)

Room, 2 Queen Beds, Balcony (Balcony/Patio, Resort) | Premium bedding, memory-foam beds, in-room safe, desk

Room, 2 Queen Beds, Balcony (Balcony/Patio, Resort)

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds, Patio (Ocatilla w/Patio)

Premium bedding, memory-foam beds, in-room safe, desk

Club Room, 2 Queen Beds, Patio (Ocatilla w/Patio)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Patio

Club Room, 1 King Bed, Patio | Premium bedding, memory-foam beds, in-room safe, desk

Club Room, 1 King Bed, Patio

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Accessible (Roll-in Shower)

Premium bedding, memory-foam beds, in-room safe, desk

Club Room, 1 King Bed, Accessible (Roll-in Shower)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-in Shower)

Premium bedding, memory-foam beds, in-room safe, desk

Room, 2 Queen Beds, Accessible (Roll-in Shower)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Premium bedding, memory-foam beds, in-room safe, desk

Room, 1 King Bed, Accessible (Roll-in Shower)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Terrace

Premier Room, 1 King Bed, Terrace | Premium bedding, memory-foam beds, in-room safe, desk

Premier Room, 1 King Bed, Terrace

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Resort, Balcony/Patio)

Room, 1 King Bed, Balcony (Resort, Balcony/Patio) | Living area | 55-inch LCD TV with cable channels, TV, DVD player

Room, 1 King Bed, Balcony (Resort, Balcony/Patio)

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds, Terrace

Premier Room, 2 Queen Beds, Terrace | Living area | 55-inch LCD TV with cable channels, TV, DVD player

Premier Room, 2 Queen Beds, Terrace

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Valley Wing Poolside Firepit Queen)

Room, 2 Queen Beds (Valley Wing Poolside Firepit Queen) | Premium bedding, memory-foam beds, in-room safe, desk

Room, 2 Queen Beds (Valley Wing Poolside Firepit Queen)

  • Sleeps 2
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, memory-foam beds, in-room safe, desk

Room, 2 Queen Beds, Accessible, Bathtub

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Premium bedding, memory-foam beds, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub (Mobility)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Cottage, 1 King Bed (Patio With Fire Pit)

55-inch LCD TV with cable channels, TV, DVD player

Cottage, 1 King Bed (Patio With Fire Pit)

  • 21 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom | Premium bedding, memory-foam beds, in-room safe, desk

Club Suite, 1 Bedroom

  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Villa, 2 Bedrooms, Kitchen (Suite)

Premium bedding, memory-foam beds, in-room safe, desk

Villa, 2 Bedrooms, Kitchen (Suite)

  • 149 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Club Suite, 1 King Bed (Club Premier Firepit Suite)

Club Suite, 1 King Bed (Club Premier Firepit Suite) | Premium bedding, memory-foam beds, in-room safe, desk

Club Suite, 1 King Bed (Club Premier Firepit Suite)

  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed (Club Premier View Suite)

Premium bedding, memory-foam beds, in-room safe, desk

Club Suite, 1 King Bed (Club Premier View Suite)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Ocatilla, Hearing Accessible)

Premium bedding, memory-foam beds, in-room safe, desk

Room, 2 Queen Beds, Accessible (Ocatilla, Hearing Accessible)

  • Sleeps 2
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Club Firepit)

Room, 1 King Bed (Club Firepit) | Premium bedding, memory-foam beds, in-room safe, desk

Room, 1 King Bed (Club Firepit)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Kitchen (Suite)

Premium bedding, memory-foam beds, in-room safe, desk

Suite, 1 King Bed, Kitchen (Suite)

  • 149 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Club Firepit)

Room, 2 Queen Beds (Club Firepit) | Premium bedding, memory-foam beds, in-room safe, desk

Room, 2 Queen Beds (Club Firepit)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Suite, 1 King Bed, Accessible, Bathtub (Club Premier Firepit Suite)

Club Suite, 1 King Bed, Accessible, Bathtub (Club Premier Firepit Suite) | Premium bedding, memory-foam beds, in-room safe, desk

Club Suite, 1 King Bed, Accessible, Bathtub (Club Premier Firepit Suite)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Sky Stone Suite)

Suite, 1 King Bed (Sky Stone Suite) | Living area | 55-inch LCD TV with cable channels, TV, DVD player

Suite, 1 King Bed (Sky Stone Suite)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Valley Wing Poolside Firepit King)

Room, 1 King Bed (Valley Wing Poolside Firepit King) | Premium bedding, memory-foam beds, in-room safe, desk

Room, 1 King Bed (Valley Wing Poolside Firepit King)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Ocatilla, 3x3 Shower)

Premium bedding, memory-foam beds, in-room safe, desk

Room, 2 Queen Beds, Accessible (Ocatilla, 3x3 Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Suite, 1 King Bed, Accessible (Club Premier Suite, Roll In Shower)

Premium bedding, memory-foam beds, in-room safe, desk

Club Suite, 1 King Bed, Accessible (Club Premier Suite, Roll In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Resort)

Premium bedding, memory-foam beds, in-room safe, desk

Room, 1 King Bed (Resort)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Garden Wing)

Room, 1 King Bed (Garden Wing) | Premium bedding, memory-foam beds, in-room safe, desk

Room, 1 King Bed (Garden Wing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Resort)

Premium bedding, memory-foam beds, in-room safe, desk

Room, 1 King Bed (Resort)

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | View from room

Premier Room, 1 King Bed

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds

Premier Room, 2 Queen Beds | View from room

Premier Room, 2 Queen Beds

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living area | 55-inch LCD TV with cable channels, TV, DVD player

Presidential Suite, 1 King Bed

  • 92 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Hearing)

Premium bedding, memory-foam beds, in-room safe, desk

Club Room, 1 King Bed (Hearing)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Premium bedding, memory-foam beds, in-room safe, desk

Club Room, 2 Queen Beds

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed

Premium bedding, memory-foam beds, in-room safe, desk

Club Room, 1 King Bed

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Cottage, 1 King Bed (Roll-In Shower)

55-inch LCD TV with cable channels, TV, DVD player

Cottage, 1 King Bed (Roll-In Shower)

  • 37 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Cottage, 1 King Bed (Suite, Roll-In Shower)

Premium bedding, memory-foam beds, in-room safe, desk

Cottage, 1 King Bed (Suite, Roll-In Shower)

  • 37 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Cottage, 1 King Bed (Suite, Firepit)

Premium bedding, memory-foam beds, in-room safe, desk

Cottage, 1 King Bed (Suite, Firepit)

  • 37 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom

Premier Suite, 1 Bedroom | Living area | 55-inch LCD TV with cable channels, TV, DVD player

Premier Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

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About this property

Arizona Biltmore, LXR Hotels & Resorts

Luxury Phoenix resort in Camelback East with 8 restaurants
This resort features 8 restaurants, 7 outdoor pools and a full-service spa. Wired Internet in public areas is free. Additionally, a golf course, 2 poolside bars and a 24-hour fitness centre are on-site. Change of towels is available on request
Arizona Biltmore, LXR Hotels & Resorts offers 703 accommodations with MP3 docking stations and DVD players. This accommodation offers separate sitting areas. Memory foam beds feature premium bedding. 55-inch LCD televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers, dressing gowns, designer toiletries and complimentary toiletries.

This Phoenix resort provides complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can play rounds at the 18-hole golf course. 7 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include a waterslide and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Tierra Luna Spa has 12 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the pool at Arizona Biltmore, LXR Hotels & Resorts. During your stay, you're just a quick walk from Arizona Biltmore Resort - Adobe Course. Features include free wired Internet, plus 7 outdoor pools and 8 restaurants. This property offers pet-friendly amenities, such as food and water bowls.
  • Free wired Internet
  • Enjoy Latin American cuisine with garden views at Renata's Hearth, one of the property's 8 restaurants
  • Full breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Splash around at the waterslide or swim in the 7 outdoor pools
  • Indulge with body wraps, hydrotherapy or detox wraps at Tierra Luna Spa
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a golf course, tennis courts and a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 11 minutes by car from Camelback Mountain and 13 minutes from Phoenix Convention Center
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Arizona Biltmore, LXR Hotels & Resorts offers its guests a full-service spa, a golf course, 7 outdoor swimming pools, and 2 hot tubs. There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. A computer station is on site and wired Internet is free in public spaces.

Business amenities include a 24-hour business centre, 77 meeting rooms, and limo/town car service. Event space at this resort measures 200000 square feet (18580 square metres) and includes a conference centre. A 24-hour fitness centre, spa services, and a terrace are also featured at the luxury Arizona Biltmore, LXR Hotels & Resorts. Parking is available for a fee. A complete renovation of Arizona Biltmore, LXR Hotels & Resorts was completed in January 2023.

Smoking is allowed in designated areas at this 5-star Phoenix resort.

For a fee, guests can enjoy a full breakfast daily from 7 AM to 11 AM.
Renata's Hearth – Overlooking the pool and garden, this fine-dining restaurant specialises in Latin American cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Frank & Albert's – Overlooking the pool and garden, this restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
Spire Bar – Overlooking the pool and garden, this cocktail bar specialises in American cuisine and only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
Wright Bar – On-site lobby lounge. Open daily.
Cup & Cone – On-site café. Open daily.
Late-night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Secured, covered parking on site (USD 30.41 per day)
  • Secured, uncovered valet parking on site (USD 38.01 per day; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7 AM to 11 AM for a fee: USD 10 to 30 per person
  • 2 poolside bars
  • 8 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cup & Cone
  • Frank & Albert's
  • Renata's Hearth
  • Spire Bar
  • Wright Bar

Family friendly

  • 7 outdoor pools
  • DVD player
  • Fenced pool
  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Lifeguards on site
  • Pool gate
  • Pool toys
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 77 meeting rooms
  • Computer station
  • Conference centre (200,000 square foot of space)

Outdoors

  • Firepit
  • Garden
  • In a regional park
  • In the mountains
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 4 floors
  • 7 buildings
  • Ballroom
  • Banquet hall
  • Built in 1929
  • Designated smoking areas
  • Fireplace in lobby
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • DVD player
  • MP3 dock
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 150 per accommodation, per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 63.04 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Fitness/yoga classes
  • In-room bottled water
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 30 per person
  • Covered self-parking fee: USD 30.41 per day (in/out privileges)
  • Valet parking fee: USD 38.01 per day (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Arizona Biltmore
Arizona Biltmore Waldorf Astoria
Arizona Biltmore Waldorf Astoria Hotel
Biltmore Arizona
Biltmore Waldorf Astoria Hotel
Arizona Biltmore Waldorf Astoria Resort
Biltmore Waldorf Astoria Resort
Biltmore Waldorf Astoria
Arizona Biltmore Hotel Phoenix
Arizona Biltmore A Waldorf Astoria Hotel
Arizona Biltmore A Waldorf Astoria Resort
Arizona Biltmore LXR Hotels Resorts
Arizona Biltmore A Waldorf Astoria Resort
Arizona Biltmore, LXR Hotels & Resorts Resort
Arizona Biltmore, LXR Hotels & Resorts Phoenix
Arizona Biltmore, LXR Hotels & Resorts Resort Phoenix

Arizona Biltmore, LXR Hotels & Resorts Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 687 out of 1002 reviews" "
Rating 8 - Good. 164 out of 1002 reviews" "
Rating 6 - Okay. 86 out of 1002 reviews" "
Rating 4 - Poor. 36 out of 1002 reviews" "
Rating 2 - Terrible. 29 out of 1002 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cassie

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, very relaxing
Stayed 2 nights in Jun 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had such an amazing time i took my kids and we had a blast perfect getaway perfect beautiful resort
Stayed 3 nights in Aug 2024

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The biltmore was amazing with its history and design!
Stayed 1 night in Aug 2024

8/10 Good

Cody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

NATALIE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Jeff

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Check in nightmare!
The check in was horrendous! There was a line of about 14 people while the check in crew chatted it up! The concierge counter had 4 people just talking, nobody had the initiative to come over and help. Get the people checked in and if they need more service that is what the concierge is for!
Stayed 1 night in Aug 2024

10/10 Excellent

Aurelio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding staff and service will be going again in near future!
Stayed 1 night in Aug 2024

8/10 Good

Sanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. The service is hit or miss. We requested turn down service in the evenings and we never got it. Pretty pricey. We paid $54 for 2 virgin piña coladas and one old fashioned, and we added a generous tip on top of that. Beautiful clean grounds, but the service could be kicked up a notch.
Stayed 2 nights in Aug 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend getaway
The room was very clean and spacious. The service was excellent and everyone was very helpful. Great place for a quick staycation.
Stayed 1 night in Aug 2024

10/10 Excellent

Nicolette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most unique properties I have ever stayed at. The architecture is beautiful, the pools and restaurants are great, and the service is fantastic.
Stayed 1 night in Aug 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Sheila, Cambridge

Liked: Cleanliness, staff & service, property conditions & facilities
Unique desert art deco architecture.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property and location
We enjoyed a nice staycation for a birthday celebration. Had a great time at the pool. I will say the prices at the pool are a little spend. We did discover the citrus room and I highly recommend that for anybody staying on property. You can’t bring the food or drinks into the pool but otherwise it’s all inclusive and it’s phenomenal. We mainly used it for cocktails and some appetizers along with breakfast. We did have dinner out. Overall great, and everyone was very friendly.
Stayed 1 night in Aug 2024

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Eliamaria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Anders

Stayed 2 nights in Aug 2024

6/10 Okay

Adam

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great property - staff not so great
Property is great - but we ran into multiple staff that weren’t friendly. Valet, servers, we called and asked if they could bring up a silverware setup and said they had to charge for it. Beautiful property but if you want service stay at the ritz.
Stayed 1 night in Aug 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

S

Travelled with family
Liked: Cleanliness, property conditions & facilities
Pros: - clean room with comfy bed and large TV - outdoor 24hr swimming pools, one with large slides - large outdoor bar - pretty grounds Cons: - added fees include: parking (~$30/day), resort fee, some other daily travel(?) fee, etc. - resort fee doesn't include use of tennis or pickleball courts; they have addition fees - no reasonably priced onsite food; for example a burger is ~$50, breakfast ~30pp - balcony rooms have shared balcony with neighbor(s) and are easily accessible from all rooms the floor, so can't forget to close lock sliding doors also - pool slides close early
Stayed 4 nights in Aug 2024

10/10 Excellent

Ebony

Liked: Cleanliness, staff & service, property conditions & facilities
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Stayed 3 nights in Jul 2024

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Gregg

Liked: Staff & service, property conditions & facilities
Hotel was great but they are not cleaning the pools… too many bugs floating, cloudy water for the entire weekend… had to step over the same band aid for 2 days on the pool entry steps…as a pool owner it was just disgusting!…I won’t even get into the drink costs… just absurd.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Larisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024