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DoubleTree by Hilton Phoenix - Gilbert

4.0 star property

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Photo gallery for DoubleTree by Hilton Phoenix - Gilbert

Meeting facility
2 outdoor pools, open 7:00 AM to 10:00 PM, pool loungers
Outdoor banquet area
Lobby
Premium bedding, pillow-top beds, in-room safe, desk

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
1800 S Santan Village Pkwy, Gilbert, AZ, 85295
  • SanTan Village
    ‪16 min walk‬
  • Gilbert Arizona Temple
    ‪4 min drive‬
  • Superstition Springs Center
    ‪12 min drive‬
  • Mesa, AZ (AZA-Phoenix - Mesa Gateway)
    ‪9 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed (Parlor)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Jetted Tub

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, 1 King Bed, Accessible

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room

37-inch LCD TV with cable channels, TV, pay films

Standard Room

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hyatt Place Gilbert

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, (1003)
The price is CHF 168
for 1 room
includes taxes & fees
25 Apr - 26 Apr
Hyatt Place Gilbert

About this property

DoubleTree by Hilton Phoenix - Gilbert

Art Deco hotel with 2 outdoor pools and 24-hour fitness centre
This hotel features 2 outdoor pools, a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a conference centre are on-site.
DoubleTree by Hilton Phoenix - Gilbert offers 121 accommodations with MP3 docking stations and a safe. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

This Gilbert hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with Access to hot tub. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Phoenix - Gilbert. During your stay, you're just a quick walk from Topgolf. You'll find features such as free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi and wired Internet
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from SanTan Village and a few minutes from Gilbert Arizona Temple
As a guest of DoubleTree by Hilton Phoenix - Gilbert, you'll find 2 outdoor swimming pools, Access to hot tub, and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

Event space at this hotel measures 10000 square feet (929 square metres) and includes a conference centre. The business-friendly DoubleTree by Hilton Phoenix - Gilbert also features gift shops/newsstands, coffee/tea in common area, and concierge services. Self parking is free.

Smoking is allowed in designated areas at this Art Deco Gilbert hotel.

For a fee, guests can enjoy a full breakfast on weekdays from 6:00 AM and 10:00 AM.
Brocks – On-site restaurant. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends; USD 15 to 18 for adults and USD 10 to 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Brocks

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Hot tub
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 10 meeting rooms
  • Conference centre (10,000 square foot of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15.00 to 18.00 for adults and USD 10.00 to 12.00 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Phoenix Gilbert
DoubleTree Hilton Phoenix Gilbert
DoubleTree by Hilton Hotel Phoenix Gilbert
DoubleTree Hilton Phoenix Gil
DoubleTree by Hilton Phoenix Gilbert
DoubleTree by Hilton Hotel Phoenix Gilbert
DoubleTree by Hilton Phoenix - Gilbert Hotel
DoubleTree by Hilton Phoenix - Gilbert Gilbert
DoubleTree by Hilton Phoenix - Gilbert Hotel Gilbert

DoubleTree by Hilton Phoenix - Gilbert Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 407 out of 1002 reviews
Rating 8 - Good. 195 out of 1002 reviews
Rating 6 - Okay. 172 out of 1002 reviews
Rating 4 - Poor. 132 out of 1002 reviews
Rating 2 - Terrible. 96 out of 1002 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Michele

Travelled with family, Business traveller
The hotel is just a bit run down and the staff in the bar/restaurant area was not accommodating.
Stayed 2 nights in Jan 2025

2/10 Terrible

Lisa

Stayed 1 night in Jan 2025

10/10 Excellent

Brett

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Great stay as always
Stayed 2 nights in Dec 2024

10/10 Excellent

marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient and close to everything like dining, shopping, or just a good night out in santan. Hotel is always clean and with no hassle. Whenever im in gilbert this is where i stay
Stayed 1 night in Nov 2024

10/10 Excellent

Frederick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great!
Stayed 1 night in Nov 2024

6/10 Okay

Alan

Travelled with partner
Liked: Amenities, property conditions & facilities
The hotel seemed to be mid-remodel, not totally sure though. The furniture and fixtures in the room were a mixture of newer and dated/worn down pieces. Otherwise the room was fine, price was good, and location was great for our needs.
Stayed 4 nights in Dec 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Elvira

Stayed 2 nights in Dec 2024

4/10 Poor

Smita

Stayed 2 nights in Dec 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Larry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping.
Stayed 4 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Marco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was good and I enjoy it.
Stayed 3 nights in Dec 2024

4/10 Poor

Aaron

Travelled with partner
Hotel is very rundown. All the furniture in the room was junky and mismatched almost like it was purchased at a flea market or garage sale. The lobby bar ran out of wine and glasses one night. The kitchen had two fires so we could not eat. There was clumps of hair on shower walls. Housekeeping must be requested, and if they come they make the bed and replace towels only. Train wakes you up each night. San Tan Village is nearby but, there are no nice hotels in the area. Don’t stay here if you expect a fancy hotel.
Stayed 4 nights in Dec 2024

10/10 Excellent

Nicole

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Tao

Stayed 1 night in Dec 2024

2/10 Terrible

Grey

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ONLY STAY HERE IF YOU WANT YOUR TIRES STOLEN!!!! Staff seemed inconvenienced for having to work with us. Didnt care about any of the customers whose tires were stolen, there are no cameras for security.

6/10 Okay

Paul

Disliked: Cleanliness
Not pleased with my stay
The hallway carpet on the 4th floor looked as if it had not been vacuumed in days. We were given a handicap accessible room (with hard floors and no bathroom countertops) when we were not handicapped and did not order one, there was no complimentary breakfast like most places offer, and I would have been charged $3.00 for a generic brand bottle of water if I had opened it in my room. Very disappointed!
Stayed 1 night in Nov 2024

6/10 Okay

Iryna, Lincolnwood

Liked: Staff & service
Stayed 4 nights in Nov 2024

10/10 Excellent

deon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Nov 2024

10/10 Excellent

paulette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

CHRIS

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible Room
So the rooms shown on their website are completely different than the actual room. Our room had zero carpet, no room decoration, no ambiance. The ONLY thing that was good was the bed. Will never stay here again.
Stayed 1 night in Nov 2024

4/10 Poor

Irma

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Joshua, San Tan Valley

Stayed 1 night in Oct 2024