HYATT house Scottsdale/Old Town

3.0 star property

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Photo gallery for HYATT house Scottsdale/Old Town

BBQ/picnic Area
Exterior
Lobby
Sports facility
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk

Explore the area

Map
4245 N Drinkwater Blvd, Scottsdale, AZ, 85251
  • Scottsdale Waterfront
    ‪7 min walk‬
  • Scottsdale Center for the Performing Arts
    ‪11 min walk‬
  • Scottsdale Fashion Square
    ‪11 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪21 min drive‬

Room options

Room, 2 Bedrooms, Non Smoking (Trio Suite)

  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Room, 1 Bedroom, Non Smoking (1 Bedroom)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Bedrooms, Accessible, Bathtub

  • Sleeps 6
  • 1 King Bed and 1 Double Bed

Suite, 2 Bedrooms (Quad Suite)

  • Sleeps 8
  • 2 Single Beds and 2 Double Beds

Room, 1 Bedroom, Accessible, Bathtub (1 Bedroom)

  • Sleeps 4
  • 1 Double Bed

Room, 2 Bedrooms, 2 Bathrooms (2 Grand King Beds and 1 Sofa Bed)

  • 74 sq m
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Suite, 1 Bedroom (Hospitality Suite)

  • Sleeps 4
  • 1 King Bed

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About this property

HYATT house Scottsdale/Old Town

Hotel with free breakfast, near Scottsdale Fashion Square
This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and a bar/lounge. Free weekend breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a conference centre are on-site. Housekeeping is available on request.
HYATT house Scottsdale/Old Town offers 164 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. This accommodation has separate sitting areas and is furnished with double sofa beds. Pillowtop beds feature premium bedding. LCD televisions come with premium satellite channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This Scottsdale hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at HYATT house Scottsdale/Old Town gets high marks from our customers. During your stay, you're just a quick walk from Scottsdale Waterfront. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free on-the-go breakfast served at weekends
  • Free WiFi and wired Internet
  • Free self-parking and extended parking
  • Relax with a drink at the lobby lounge
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 1-minute drive from Scottsdale Fashion Square and 8 minutes from Arizona State University
  • Cats and dogs welcome for a fee
HYATT house Scottsdale/Old Town offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served on weekends. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. Barbecue grills, multilingual staff, and gift shops/newsstands are also featured at the business-friendly HYATT house Scottsdale/Old Town. Free self parking is available.

This 3-star Scottsdale hotel is smoke free.

Guests are served a free on-the-go breakfast on weekends from 6:30 AM to 10:00 AM.
H Bar – This lobby lounge serves lunch, dinner and light fare. Happy hour is offered.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free extended parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available on weekends 6:30 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • H Bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (102 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 1 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per week (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per week (maximum USD 175 per stay) plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Up to 2 children aged 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

HYATT house Condo Scottsdale/Old Town
HYATT house Scottsdale/Old Town
HYATT house Scottsdale/Old Town Condo Scottsdale
Hyatt Summerfield Suites Scottsdale/Old Town Hotel Scottsdale
Scottsdale Summerfield Suites
Summerfield Suites Scottsdale
HYATT house Scottsdale/Old Town Condo
HYATT house Scottsdale/Old Town Scottsdale
HYATT house Scottsdale/Old Town Hotel Scottsdale
HYATT house Scottsdale/Old Town Hotel
HYATT house Scottsdale/Old Town Hotel
HYATT house Scottsdale/Old Town Scottsdale
HYATT house Scottsdale/Old Town Hotel Scottsdale

HYATT house Scottsdale/Old Town Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 553 out of 1003 reviews
Rating 8 - Good. 262 out of 1003 reviews
Rating 6 - Okay. 111 out of 1003 reviews
Rating 4 - Poor. 45 out of 1003 reviews
Rating 2 - Terrible. 32 out of 1003 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Terry

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is located in a great area. The bed is super comfortable, but the couch is not. The breakfast is great, but it is the same every day. Not a problem if you’re only staying one or two nights. The pool is heated and larger than most hotels. The only maid service we got was a towel change, and after multiple nights, the room really needed vacuuming and the kitchen mopped. The on-site laundry facility has Speed Queen washers and dryers—a big plus. The workout facility is adequate. They put out fresh baked chocolate chip cookies in the afternoon in the lobby. Would liked to have seen fresh coffee available throughout the day. Would I stay here again? Most definitely.
Stayed 4 nights in Nov 2024

10/10 Excellent

Violetta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable area
Stayed 9 nights in Nov 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place for a quick stop for our family.
Stayed 1 night in Nov 2024

10/10 Excellent

Constance

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and clean, and was kept up very nicely. The pool area was great, and the hot tub was wonderful. If you are looking for a quiet place, this isn't necesarily the place for you, the location is near downtown Scottsdale, and can be a bit noisy. Breakfast was varied and delicious!
Stayed 3 nights in Nov 2024

10/10 Excellent

Martha

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This is a lovely place to stay. The bed was comfortable and the grounds were lovely. Great breakfast options!
Stayed 2 nights in Nov 2024

8/10 Good

Colleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast offerings were excellent. Great staff.
Stayed 1 night in Nov 2024

10/10 Excellent

domiic

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again nice large rooms clean and close to all amenities
Stayed 2 nights in Nov 2024

2/10 Terrible

Audrey

Travelled with group
Disliked: Property conditions & facilities
Maybe it was just my room, because the lobby seemed lovely, breakfast was great. But our stay was not pleasant & staff seemed unsure what to do about the circumstances and were hesitant to offer any sort of help. Our room door did not lock properly so we had to barricade it each night. There was gum or a candy stuck to & melted onto our pillow & staff removed it and tried to give it back as if it was ‘fixed’. There was a suspicious hole in the wall that made us feel uneasy as if we were being watched. The blinds didn’t close fully in one room so anyone passing by on the balcony could see into the bed. The internet did not work in our room tho whole duration of our stay, we had to go down to the lobby to do anything & ended up just paying for roaming charges. The staff asked if I wanted Hyatt house points for my troubles?? That’s an absolute joke of a resolution in my opinion.
Stayed 3 nights in Nov 2024

10/10 Excellent

Amy

Liked: Amenities
Absolutely loved staying here, good price, great location and comfortable beds. Room for improvement would be a few more kitchen items and allowing guests to be in the hot tub a little later. I would definitely stay here again.
Stayed 7 nights in Nov 2024

8/10 Good

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely loved layout of the room The bar across the street kept us up most of night friday and Saturday night
Stayed 5 nights in Nov 2024

8/10 Good

John

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2024

6/10 Okay

Neil, Guilford

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We've stayed at a number of Hyatt hotels and really like the brand. At Hyatt House Scottsdale we requested a 1st floor room as there were no elevators. Checkin thought that would be possible if we came back in an. ~3pm staff thought that would be possible if we came back in 2 hours. We walked through Old Town for 2 hours and returned to entirely new staff. No note on our reservation and no 1st floor room. Next day return from breakfast room keys dont work, reset by pleasant front desk. Later in afternoon getting ready for pool and a man who had just checked in enters our room with a key, front desk apologized and indicated they would figure out the problem. Return to room our keys don't work. Once again get new keys coded. Overall room was clean, location and amenities were great. The room/key snafus and a sliding bathroom door that could not possibly lock were disappointments.
Stayed 2 nights in Nov 2024

6/10 Okay

Nathan

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property was pretty average. Pretty dated and the rooms need some major updating. Grounds were very well kept and it was walkable to some food so that was nice. Stayed 5 nights. Kind of expensive for this hotel. Jacuzzi ruined my wife’s swim suit. Had to have too many chemicals in it.
Stayed 5 nights in Nov 2024

8/10 Good

Chrystalla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good for 1 night stay
Stayed 1 night in Nov 2024

6/10 Okay

Matthew

Travelled with group
Disliked: Staff & service
Close to nightlife
Stayed 3 nights in Nov 2024

6/10 Okay

alan

Disliked: Property conditions & facilities
I've stayed in this hotel multiple times over the past years. The quality of the rooms and common areas has steadily declined as there's much deferred maintenance. What used to a decent breakfast buffet is now a minimal effort. A Hyatt property in such a good location should be better than this.
Stayed 1 night in Nov 2024

2/10 Terrible

Kevin

Business traveller
Disliked: Cleanliness, property conditions & facilities
Worst Hyatt experience I have ever had the place is run down and you should take the Hyatt name off of it and the breakfast was disgusting
Stayed 1 night in Nov 2024

10/10 Excellent

Kristin

Stayed 4 nights in Nov 2024

10/10 Excellent

LESLEY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

6/10 Okay

Craig

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The best word I can come up with is “suffient.” While close to the river walk, shops and restaurants, the overall property is dated. Additionally, the bar was closed almost the whole time we were there. Further, the breakfast was bearable. No omelette station as advertised on their website. Lastly, there is a lot of traffic car noise if your unit is facing or near the Main Street. Staff is nice.
Stayed 4 nights in Nov 2024

8/10 Good

paula

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a lovely property but a bit understaffed. Some items missing in our unit…clothes hangers for one. They need to replace the floor carpeting too. We were in two different units and the carpeting was gross.
Stayed 1 night in Nov 2024

10/10 Excellent

randall

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel presentation was in sync with the beauty of the palm trees and sky. The staff, courteous and knowledgeable. The suite, spacious and clean.
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Stayed 2 nights in Nov 2024