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Hilton Garden Inn Phoenix Midtown

3.0 star property

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Photo gallery for Hilton Garden Inn Phoenix Midtown

Outdoor pool, open 7 AM to 10 PM, pool loungers
Lobby
Front of property – evening/night
Premium bedding, down duvets, pillow-top beds, desk
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • 24/7 front desk
  • Pool

Explore the area

Map
4000 N Central Ave, Phoenix, AZ, 85012
  • Phoenix Convention Center
    ‪7 min drive‬
  • Chase Field
    ‪7 min drive‬
  • Footprint Center
    ‪7 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪12 min drive‬

Room options

View all photos for Cabana Two Doubles

Cabana Two Doubles | Premium bedding, down duvets, pillow-top beds, desk

Cabana Two Doubles

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite One King and One Sofa Bed

Premium bedding, down duvets, pillow-top beds, desk

Suite One King and One Sofa Bed

  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 Queen Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for One King Bed, Accessible

Premium bedding, down duvets, pillow-top beds, desk

One King Bed, Accessible

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed, Garden View

Premium bedding, down duvets, pillow-top beds, desk

One King Bed, Garden View

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Premium bedding, down duvets, pillow-top beds, desk

Room, 1 Queen Bed

  • 22 sq m
  • Sleeps 1
  • 1 Queen Bed

Room, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, down duvets, pillow-top beds, desk

Room, 1 King Bed, Accessible

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Garden View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible

Premium bedding, down duvets, pillow-top beds, desk

Suite, 1 King Bed, Accessible

  • 29 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed, Corner

One King Bed, Corner | Premium bedding, down duvets, pillow-top beds, desk

One King Bed, Corner

  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard 1 King

Premium bedding, down duvets, pillow-top beds, desk

Standard 1 King

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard 2 Doubles

Premium bedding, down duvets, pillow-top beds, desk

Standard 2 Doubles

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Hilton Garden Inn Phoenix Midtown

Hotel in Phoenix with free local area shuttle and 24-hour fitness centre
This smoke-free hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Other amenities include a bar/lounge, a coffee shop/cafe and coffee/tea in a common area. Housekeeping is available on request.
Hilton Garden Inn Phoenix Midtown offers 156 accommodations with MP3 docking stations and coffee/tea makers. This accommodation is furnished with king sofa beds. Pillowtop beds feature down duvets and premium bedding. 43-inch Smart televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Phoenix Midtown. During your stay, you'll be within walking distance of Saint Joseph's Hospital and Medical Center. Free WiFi in public areas, free self-parking and a free area shuttle are available.
  • Free WiFi and wired Internet
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • To-go breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests speak favourably about the overall condition of the property and the location
  • 6 minutes by car from Phoenix Convention Center and 6 minutes from Footprint Center
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
Hilton Garden Inn Phoenix Midtown offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 7100 square feet (660 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Garden Inn Phoenix Midtown. A free area shuttle within 5 miles is available. Free self parking is available.

This 3-star Phoenix hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast on weekdays from 6:00 AM and 10:00 AM.
Hilton Garden Inn Phoenix Midtown has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 5 miles
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Breakfast to-go available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 7.50 for adults and USD 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 7,100 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 10 floors
  • 2 buildings
  • Banquet hall
  • Built in 2003
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • King sofa bed
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch smart TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 12 January 2025 to 11 June 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Bar/lounge
  • Fitness facility
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay, plus a deposit of USD 0.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately USD 7.50 for adults and from USD 7.50 for children
  • Pet deposit: USD 0.00 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7 AM to 10 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Midtown Hotel Phoenix
Hilton Garden Inn Midtown Phoenix
Hilton Garden Inn Phoenix
Hilton Garden Inn Phoenix Midtown
Phoenix Hilton Garden Inn
Phoenix Hilton Garden Inn Midtown
Hilton Garden Inn Phoenix Hotel Phoenix
Hilton Garden Inn Phoenix Midtown Hotel
Hilton Phoenix Midtown Phoenix
Hilton Garden Inn Phoenix/Midtown
Hilton Garden Inn Phoenix Midtown Hotel
Hilton Garden Inn Phoenix Midtown Phoenix
Hilton Garden Inn Phoenix Midtown Hotel Phoenix

Hilton Garden Inn Phoenix Midtown Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 461 out of 1002 reviews
Rating 8 - Good. 264 out of 1002 reviews
Rating 6 - Okay. 136 out of 1002 reviews
Rating 4 - Poor. 79 out of 1002 reviews
Rating 2 - Terrible. 62 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Herman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

antonio, westerville

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
El lugar estaba en construcción muy malo
Stayed 3 nights in Feb 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Sandra

Stayed 1 night in Feb 2025

10/10 Excellent

Lisa

Liked: Cleanliness
Stayed 1 night in Jan 2025

2/10 Terrible

Marcelina, Pt Reyes

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No hot water. No ice. Could not get heat to come on above 66 degrees.
Stayed 1 night in Feb 2025

6/10 Okay

Tricia

Travelled with family
Liked: Cleanliness
Internet never worked. I had to cancel business meeting. Staff could not help although they were kind in trying.
Stayed 1 night in Jan 2025

6/10 Okay

Joseph

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was great, specifically the front desk people. The hotel is under major renovation so the common spaces are a total mess.
Stayed 2 nights in Jan 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was ok not great.

Hot tub and pool were cold, broken heater they could have borrowed heat from the showers almost burned myself. The food was mah tables were wobbly which caused me to spill my coffee everywhere leaves were blowing in the door had a end of days feel to it like the walking dead lol. The room was recently remodeled but strange choices like having the toilet be close to the shower vs centered in the room just awkward and difficult to adjust temperature of shower without being in it. Parking was also a bit annoying having to validate after every time leaving having to waste 10 minutes waiting every time was definitely annoying.
Stayed 1 night in Jan 2025

4/10 Poor

John

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Heater in the room didn’t work. Paid breakfast was terrible. Construction going on. I hadn’t remembered that, the last time I stayed at a Hilton Garden in Carlsbad, it was the same. I won’t forget the next time.
Stayed 1 night in Jan 2025

8/10 Good

Donna

Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor service, rundown and terrible beds

Stayed 1 night in Jan 2025

10/10 Excellent

Ashley

Stayed 1 night in Jan 2025

8/10 Good

Tracy

Liked: Staff & service
Totally not as described on Orbitz. No restaurant. They did have a bar, but it was not open. No shuttle either. Was originally given a room in an area they’re renovating- even though the hotel was empty. Didn’t want to hear workers so they gave me another room. This one was recently renovated. So recently that there was a tool box left in the room… so had it been cleaned? This new room was an adjoining one, and there’s zero sound protection between the rooms. I literally heard my neighbors entire phone conversations. Breakfast was your standard stuff. Nothing special. And the creamer was out - something the server or breakfast prep person should have never put out to begin with. Staff was lovely, but I wouldn’t stay again.
Stayed 1 night in Jan 2025

2/10 Terrible

reagan

Liked: Cleanliness
Disliked: Property conditions & facilities
Construction noise was ridiculous, early every morning
Stayed 4 nights in Dec 2024

10/10 Excellent

Heriberto

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean and great environment.
Stayed 1 night in Dec 2024

10/10 Excellent

Nancy

Liked: Property conditions & facilities
One night stay was very good
Stayed 1 night in Dec 2024

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for a nice stay!
Stayed 2 nights in Dec 2024

4/10 Poor

Verified traveller

Disliked: Staff & service

Very stressful experience

When we checked in we were given a room without heating (on the coldest day of the year) and without hot water and the elevator was being used by workmen and had no proper walls or floor. We told the desk clerk about the room issues and he gave us another room, same problems. Finally on the third try we were given a room in another wing and it was very good. Breakfast, which was advertised online as $18 value was buffet style and listed as $8.95 value at the hotel. I was very disappointed in its value.
Stayed 1 night in Dec 2024

10/10 Excellent

Douglas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

ALVARO, DOUGLAS

Travelled with family
Disliked: Cleanliness, property conditions & facilities
BATHROOM CLOGGED,TOILET DIRTY,CLOGGED
Stayed 1 night in Dec 2024

10/10 Excellent

Dora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Morgan

Travelled with group
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

AZ

Stayed 1 night in Oct 2024

4/10 Poor

Danielle

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Jackhammers, mini beds and fire alarms, oh my

This was likely the worst Hilton I’ve ever stayed at. The location and lobby were ok, free parking, but it went downhill from there. We reserved a room with 2 queen beds. We got a room with 2 queen beds, but the mattresses were full size. The photo shows how the beds stick out a good foot from the mattress, perfect for hitting your shins on. The pool and hot tub were closed despite it being 80+ degrees. Pillows were so flat, my head rested on the mattress. A fire alarm went off in one of the towers and my husband got locked out of the room for about 20 minutes until the elevator turned back on. He wanted to use the stairs, but apparently the stairwell was locked, the room was dinged up and outdated, but they are in the process of updating the hotel. None of those would be that bad until the jackhammer from the room next door kept going off. We had a long day of sightseeing and wanted to rest and deal with a headache before going to a show for the evening and there was a JACKHAMMER going on. Literally the room next door to us, the walls were shaking and we had to scream to be heard. The front desk said there was nothing they could do because they were fully booked and couldn’t move us. Why the hell are they booking rooms directly next to rooms under construction? Common sense would dictate the surrounding rooms would be uninhabitable due to the noise, but then Hilton wouldn’t get as much money, so who cares that I paid full price for a room I couldn’t even rest in.
Stayed 3 nights in Nov 2024