Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG

Exterior
Standard Room, 2 Queen Beds | In-room safe, desk, iron/ironing board, free cots/infant beds
Property amenity
Exterior
Outdoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Hot tub
  • Parking available
  • Pool

Explore the area

Map
3401 E University Drive, Phoenix, AZ, 85034
  • Arizona State University
    ‪7 min drive‬
  • Phoenix Convention Center
    ‪7 min drive‬
  • Chase Field
    ‪8 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪10 min drive‬

Room options

Suite, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

  • Sleeps 4
  • 1 King Bed

Suite, 1 Queen Bed, Accessible (Communications, Mobility, Access Tub)

  • Sleeps 4
  • 1 Queen Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Jetted Tub

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

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About this property

Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG

Hotel in Phoenix with free breakfast and free airport shuttle
This smoke-free hotel features an outdoor pool, a fitness centre and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and a free airport shuttle are also provided. Other amenities include Access to hot tub, a business centre and conference space.
Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG offers 114 air-conditioned accommodations with video game consoles and a safe. Flat-screen televisions come with premium cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
The free breakfast at Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG gets high marks from our customers. During your stay, you'll be close to Chase Field. You'll find features such as free WiFi in public areas and a free round-trip airport shuttle, plus an outdoor pool.
  • Free buffet breakfast offered
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • 7 minutes by car from Arizona State University and 7 minutes from Phoenix Convention Center
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG offers its guests an outdoor pool, Access to hot tub, and a fitness centre. There's a snack bar/deli on site. Free breakfast is served. WiFi is free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available.

This Phoenix hotel is smoke free.

Guests are served a free buffet breakfast.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Limo/town car service
  • Uncovered parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: USD 79.00
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 79.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 10.00 per night (in/out privileges)
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 79.00 (subject to availability)
  • Late check-out fee: USD 79.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Phoenix-Airport
Holiday Inn Express Phoenix-Airport
Holiday Inn Express Hotel Suites Phoenix Airport
Holiday Inn Express Hotel Suites Phoenix Airport an IHG Hotel
Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG Hotel
"Holiday Inn Express Hotel Suites Phoenix Airport an IHG Hotel"

Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1064 out of 1585 reviews
Rating 8 - Good. 319 out of 1585 reviews
Rating 6 - Okay. 105 out of 1585 reviews
Rating 4 - Poor. 60 out of 1585 reviews
Rating 2 - Terrible. 37 out of 1585 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah

Stayed 1 night in Dec 2024

8/10 Good

Jorde

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Dec 2024

10/10 Excellent

Todd

Travelled with partner
Liked: Amenities
👍👍
Stayed 1 night in Nov 2024

10/10 Excellent

Tylar

Stayed 1 night in Nov 2024

10/10 Excellent

joley

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was really haooy with everything! Great breakfast!
Stayed 1 night in Dec 2024

6/10 Okay

John

They didn’t have my room ready by time allotted so the gave me an ‘upgrade’. The room had no coffee maker ( no big deal…..but). The A/C unit was noisy and had this annoying clicking noise that kept me up most of the night. So much for upgrade
Stayed 1 night in Nov 2024

10/10 Excellent

George, Wytheville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jasna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked unexpectedly and our daughters flight changed and she needed to spend a night near the airport. I’m so thankful that she was able to check in as she is not 21 yet. The staff at the hotel was very nice and the shuttle back to the airport in the morning super convenient. Thank you!
Stayed 1 night in Dec 2024

10/10 Excellent

Carol, Cottonwood

Stayed 1 night in Nov 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly
Stayed 1 night in Dec 2024

10/10 Excellent

LuAnn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Lori

Stayed 1 night in Aug 2024

10/10 Excellent

Betty

Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay and was treated very well by the staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Stephen

Clean property.
Stayed 1 night in Nov 2024

10/10 Excellent

huaijin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Emily

Stayed 1 night in Nov 2024

8/10 Good

Nancy H

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All quite nice, thank you.
Stayed 1 night in Nov 2024

8/10 Good

Stacey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were extremely comfy. TV was the most basic (very limite viewing options) I've ever seen staying in a hotel. Rooms are in need of some updating . . .carpet pulling up, our room smelt of sweaty hockey equipment and bath faucet drips continously.
Stayed 1 night in Nov 2024

10/10 Excellent

Vandana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed at this hotel for one night on our way out of Phoenix, but the proximity to the airport and the free shuttle service picked us up and dropped us off. The room and hotel were clean, the staff was helpful and nice, and the breakfast was decent!
Stayed 1 night in Nov 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Very good airport pick up and check in. Very festive decorations for the holidays. Comfy and clean and quiet
Stayed 1 night in Nov 2024