Holiday Inn Express Hotel & Suites Scottsdale - Old Town, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel & Suites Scottsdale - Old Town, an IHG Hotel

Terrace/patio
Point of interest
Point of interest
Outdoor pool, pool umbrellas, pool loungers
Point of interest

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot tub
  • Pool
  • Parking available
  • Housekeeping
  • Pet-friendly
  • Breakfast included

Explore the area

Map
3131 North Scottsdale Road, Scottsdale, AZ, 85251
  • Scottsdale Stadium
    9 min walk
  • Greenbaum Surgery Center
    10 min walk
  • HonorHealth Scottsdale Osborn Medical Center
    10 min walk
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    12 min drive

Room options

Suite, 1 Bedroom, Balcony

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Mobil, Tub)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Mobil, Tub)

  • Sleeps 4
  • 1 Queen Bed

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 King Bed with Sofa bed, Balcony

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Queen Bed

Suite, 2 Queen Beds, Balcony

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Comm, Mobil, Roll Shwr)

  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express Hotel & Suites Scottsdale - Old Town, an IHG Hotel

Hotel with free breakfast, a quick walk to Scottsdale Stadium
Along with an outdoor pool, this smoke-free hotel has a fitness centre and a 24-hour business centre. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include Access to hot tub, coffee/tea in a common area and a business centre. Housekeeping is available once per stay.
Holiday Inn Express Hotel & Suites Scottsdale - Old Town, an IHG Hotel offers 169 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature premium bedding. LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
The free breakfast at Holiday Inn Express Hotel & Suites Scottsdale - Old Town, an IHG Hotel gets high marks from our customers. During your stay, you're just a quick walk from Scottsdale Stadium. Free WiFi in public areas, an outdoor pool and a gym are available.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the comfy beds and overall comfort
  • Within a 10-minute walk of Scottsdale Stadium and Greenbaum Surgery Center
  • Cats and dogs welcome for a fee
Holiday Inn Express Hotel & Suites Scottsdale - Old Town, an IHG Hotel offers its guests an outdoor pool, Access to hot tub, and a fitness centre. Public spaces have free WiFi and wired Internet. A 24-hour business centre and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 872 square feet (81 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Hotel & Suites Scottsdale - Old Town, an IHG Hotel. Parking is available for a fee.

This Scottsdale hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 3.87 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 872 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 15 January 2025 to 31 May 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 3.87 per day
  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Scottsdale Old Town
Holiday Inn Express Scottsdale Old Town
Holiday Inn Hotel Old
Holiday Inn Old
Holiday Inn Express Hotel Old Town
Holiday Inn Express Hotel Suites Scottsdale Old Town

Holiday Inn Express Hotel & Suites Scottsdale - Old Town, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 578 out of 1001 reviews" "
Rating 8 - Good. 250 out of 1001 reviews" "
Rating 6 - Okay. 91 out of 1001 reviews" "
Rating 4 - Poor. 46 out of 1001 reviews" "
Rating 2 - Terrible. 36 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was nice. Our room had two queen beds and a pullout couch. The beds were good. Breakfast was pretty decent. On the first day, they had like a southwest style egg that we liked more than just the plain eggs. My kids enjoyed the pool. The room did get a little warm after we showered and it did take a little bit to cool back down.
Stayed 4 nights in Jul 2024

8/10 Good

Terry

Stayed 1 night in Sep 2024

10/10 Excellent

Robert Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
The AC worked great, the pillows were great, and the continental breakfast was better than most I’ve had.
Stayed 5 nights in Sep 2024

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location!
I gave the hotel high Marks. My one and only complaint had to do with the lack of a business center, which I rely upon whenever I travel.
Stayed 3 nights in Sep 2024

10/10 Excellent

janice

Stayed 1 night in Aug 2024

6/10 Okay

Ahadu

Stayed 2 nights in Aug 2024

8/10 Good

Trista

Travelled with family
Liked: Cleanliness, staff & service
The property was in a nice area. It was quiet. The staff was very nice. However, the elevators were not very reliable. They were both out of order at one time. The jacuzzi was taped off and not in use.
Stayed 2 nights in Sep 2024

10/10 Excellent

Marivel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great until we got stuck on elevator for a few minutes. Person who opened elevator not great attitude
Stayed 1 night in Sep 2024

10/10 Excellent

Nicole

Liked: Cleanliness
Stayed 2 nights in Aug 2024

2/10 Terrible

Shortey

Stayed 1 night in Aug 2024

6/10 Okay

Ninaricci

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Location was great.. the property condition need attention first of all the elevator was not working properly I got stuck for 5 min in the elevator it was so hot inside being over 100 degrees in AZ and then my brother in law got stuck for 15 minutes inside also none of the staff or management did not reach out to ask us how we were doing or apologize for the inconvenience nobody POOR MANAGEMENT !!! … it was only 1 front desk person really helped us was Jamie she was awesome and sincere . She was Not on duty when all the incidents happened but we told her what had happened and she show a sincere and apologetic but the manager that was on duty did not care at all…
Stayed 4 nights in Sep 2024

10/10 Excellent

chris

Stayed 1 night in Aug 2024

10/10 Excellent

Larry

Stayed 4 nights in Aug 2024

10/10 Excellent

Ezrah

Stayed 1 night in Aug 2024

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the size of the suite, the balcony, the bed, the big hot tub under the stars and palm trees, the breakfast and the location.
Stayed 2 nights in Aug 2024

10/10 Excellent

Dewayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Blanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

DeKaylon

Liked: Staff & service, property conditions & facilities
Decent for what it’s worth
Stayed 1 night in Aug 2024

10/10 Excellent

Mitzi

The furniture in our room was getting a little warn looking. However it was clean and comfortable. The staff was nice and polite.
Stayed 2 nights in Sep 2024

10/10 Excellent

Saraphine

Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Mario

Liked: Staff & service, property conditions & facilities
It was great
Stayed 2 nights in Aug 2024

6/10 Okay

Kent

Liked: Cleanliness, staff & service
There was no thermostat in the room. The knobs on the A/C unit had no numbers to help regulate the temperature.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was an abundant of options for meals that was close by. Enjoyed the small patio.
Stayed 2 nights in Aug 2024

10/10 Excellent

Peter, Covina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024