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Hotel San Carlos - Downtown Convention Center

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel San Carlos - Downtown Convention Center

Reception
Terrace/patio
Standard Room, 1 Queen Bed, City View | Desk, blackout curtains, iron/ironing board, free WiFi
Exterior
Hallway

Reviews

7.4 out of 10

Good

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
202 N Central Ave, Phoenix, AZ, 85004
  • Phoenix Convention Center
    3 min walk
  • Seamus McCaffrey Irish Pub
    1 min walk
  • Van Buren - Central Ave Station
    2 min walk
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    12 min drive

Room options

View all photos for Double Room, 2 Double Beds, City View

Double Room, 2 Double Beds, City View | Desk, blackout curtains, iron/ironing board, free WiFi

Double Room, 2 Double Beds, City View

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, City View

Standard Room, 1 Queen Bed, City View | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, City View

  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Hyatt Place Phoenix / Downtown

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (2374)
The price is CHF 151
for 1 room
includes taxes & fees
2 Jan - 3 Jan
Hyatt Place Phoenix / Downtown

About this property

Hotel San Carlos - Downtown Convention Center

Historic Phoenix hotel in Downtown Phoenix with a 24-hour fitness centre
A restaurant, a 24-hour fitness centre and a 24-hour business centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, conference space, a 24-hour front desk and gift shops/newsstands are on-site.
Hotel San Carlos - Downtown Convention Center offers 129 air-conditioned accommodations with coffee/tea makers and a hairdryer. LED televisions come with premium cable channels. Bathrooms include a shower and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hotel San Carlos - Downtown Convention Center. During your stay, you're just a quick walk from Footprint Center. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Amenities include a front desk safe, a 24-hour business centre and 2 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the central location and the clean guestrooms
  • Just a 3-minute walk from Phoenix Convention Center and 7 minutes on foot from Footprint Center
There's a restaurant on site. Public spaces have free WiFi. A 24-hour business centre and 2 meeting rooms are available. Event space at this hotel measures 1302 square feet (121 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the business-friendly Hotel San Carlos - Downtown Convention Center.

This 3-star Phoenix hotel is smoke free.

Hotel San Carlos - Downtown Convention Center has a restaurant on site.
Centrico – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

Azerbaijani, English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 20 per day)

Food and drink

  • A restaurant

Restaurants on site

  • Centrico

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,302 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The property charges 1.85 per cent for credit card payments
Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 9 January 2023 to 31 December 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.
The following facilities are closed on Sunday, Wednesday, Thursday, Friday and Saturday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 20 per day
  • Credit card charges are subject to a surcharge of 1.85 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel San Carlos Convention Center
Hotel San Carlos Downtown Convention Center
San Carlos Convention Center
San Carlos Downtown Convention Center
Hotel San Carlos Downtown Convention Center Phoenix
San Carlos Downtown Convention Center Phoenix
Carlos Convention Center
Hotel San Carlos - Downtown Convention Center Hotel
Hotel San Carlos - Downtown Convention Center Phoenix
Hotel San Carlos - Downtown Convention Center Hotel Phoenix

Hotel San Carlos - Downtown Convention Center Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 335 out of 1005 reviews" "
Rating 8 - Good. 302 out of 1005 reviews" "
Rating 6 - Okay. 171 out of 1005 reviews" "
Rating 4 - Poor. 114 out of 1005 reviews" "
Rating 2 - Terrible. 83 out of 1005 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Gabriel

Disliked: Cleanliness, amenities, property conditions & facilities
The ac is horrible. Not cold just cool enough to sleep it was 79 in the room. Expedia did not mention construction or the pool being closed. The staff is nice. The restaurant off the lobby was very good. The hotel is close to everything downtown.
Stayed 2 nights in Sep 2024

8/10 Good

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here for a concert that was at the footprint center. It was within walking distance and we love haunted hotels so it was a win win. We didn’t experience anything haunted but it was still fun. The staff was amazing!
Stayed 2 nights in Sep 2024

10/10 Excellent

Asa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Byron

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This place advertised itself as having A/C but it does not. At 103 degrees , you really can’t sleep in that hotel. Too bad because it could be nice but it is rundown and not worth staying at.
Stayed 1 night in Aug 2024

10/10 Excellent

Gregory

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Aug 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
I like the age of the hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, amenities
Place was good. No separate ac units in the rooms so not recommend for the middle of the summer If I would have known that prior I wouldn't have stayed along with the pool being empty and out of service.
Stayed 1 night in Aug 2024

6/10 Okay

Eric

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Loos like it has not been updated since the 1930s. Great location, historic building, needs a few million in upgrades.
Stayed 2 nights in Aug 2024

2/10 Terrible

Andrew

Stayed 1 night in Aug 2024

4/10 Poor

Heather

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
This is an old hotel , the ac is central so you can’t cool your room down , the bed was uncomfortable, the room is very small , it’s quaint with history, so it’s kinda cool :)
Stayed 2 nights in Aug 2024

10/10 Excellent

Troy

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! Always book to this hotel for every convention!
Stayed 2 nights in Aug 2024

4/10 Poor

Emmanuel

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The property was vintage in appearance and furnishings. As the hotel was opened in 1928, this was to be expected. The staff was friendly and the room was neat. What I did not like was how hot the hotel and room were due to limited air conditioning. Per the front desk, the rooms share a centralized unit and thus there is not ability to cool the room down. The only thing hotter than the room was the hallways. As you can imagine, in 110 degree weather, this was very uncomfortable.
Stayed 2 nights in Jul 2024

8/10 Good

Samuel

Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Jul 2024

10/10 Excellent

Phil

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

David

Liked: Staff & service
Stayed 1 night in Jul 2024

2/10 Terrible

John

Business traveller
Disliked: Room comfort
Going from decent to disaster
If you've stayed at the San Carlos before you know what your getting. Decent price and great location but accommodations sub par. Which in past has been acceptable. However in this stay the "central air" (they do not have in room a/c) was barely putting out any air, much less cold air. And apparently they've started removing the mini-fridges. Whaaaaat? Why are they downgrading??? This will be my last stay there. For $25 more you can stay at an actual hotel nearby.
Stayed 1 night in Jul 2024

8/10 Good

Monica

Stayed 1 night in Jul 2024

10/10 Excellent

ANA

Travelled with family, Business traveller
Disliked: Amenities
good
Stayed 1 night in Jun 2024

6/10 Okay

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Linda

Travelled with family
Liked: Staff & service
Disliked: Amenities
Property is convenient to the Footprint Arena. Air conditioning cannot be adjusted, so you get what you get. No room refrigerator, so not able to keep liquids cold. Guest services was very helpful, and gave us an extra fan. Thank you.
Stayed 1 night in Jun 2024

4/10 Poor

Allison

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

CHRISTOPHER

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Tony was great!
Stayed 1 night in Jun 2024

10/10 Excellent

Connie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room was to hot. We woke at 4:30am and left.
Stayed 1 night in Jun 2024