Grand Hyatt Scottsdale Resort

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Dates

December 2024

January 2025

10 outdoor pools, open 6:00 AM to 11:00 PM, pool cabanas (surcharge)

Couples treatment room(s), sauna, hot tub, steam room

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar

Parking available

Housekeeping

Breakfast available

Room service

Spa

Explore the area

7500 E Doubletree Ranch Rd, Scottsdale, AZ, 85258

McCormick Ranch Golf Club
4 min drive
Alto ristorante e bar
1 min walk
Priest Dr - Washington Station
17 min drive
Scottsdale, AZ (SCF)
13 min drive

Room options

Room, 1 King Bed

37 sq m
Resort view
Sleeps 3
1 King Bed

Room, 1 King Bed, Mountain View

37 sq m
Lake view
Sleeps 3
1 King Bed

Room, 2 Queen Beds, Mountain View

37 sq m
Sleeps 4
2 Queen Beds

Suite (Palm)

60 sq m
Lake view
Sleeps 4
1 King Bed

Suite (Signature)

111 sq m
Resort view
Sleeps 4
1 King Bed

Suite (Fountain Court)

81 sq m
Sleeps 4
1 King Bed

Room, 1 King Bed, Patio (with Firepit)

Sleeps 3
1 King Bed

Room, 1 King Bed, Accessible, Bathtub

37 sq m
Sleeps 3
1 King Bed

Room, 1 King Bed, Accessible (Shower)

37 sq m
Resort view
Sleeps 3
1 King Bed

Suite (Hospitality)

84 sq m
Sleeps 4
1 King Bed

Room, 2 Queen Beds

36.4 sq m
Resort view
Sleeps 4
2 Queen Beds

Room (Casita)

112.4 sq m
Sleeps 3
1 King Bed

Room (2 Queen Beds with Sofa bed)

46 sq m
Sleeps 6
2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed, Courtyard View

37 sq m
Sleeps 3
1 King Bed

Room, 2 Queen Beds, Courtyard View

37 sq m
Sleeps 4
2 Queen Beds

Similar properties

Pool

Hot tub

Spa

Pet-friendly

for 1 night

includes taxes & fees

7 Jan - 8 Jan

About this property

Luxury Scottsdale resort in Gainey Ranch with 4 restaurants

4 restaurants, 10 outdoor pools and a full-service spa are available at this resort. WiFi in public areas is free. Additionally, 2 poolside bars, 4 bars/lounges and a health club are on-site.

Grand Hyatt Scottsdale Resort offers 496 accommodations with laptop-compatible safes and complimentary bottles of water. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 65-inch LED televisions come with premium digital channels, first-run films and pay-per-view films. Bathrooms include baths or showers, dressing gowns, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and microwaves can be requested.

A health club and complimentary bicycles are featured at the resort. 10 outdoor swimming pools and 2 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a waterslide and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Avania has 19 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open selected days. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Our customers tell us that they can't get enough of the helpful staff at Grand Hyatt Scottsdale Resort. During your stay, you'll be close to OdySea Aquarium. You'll find features such as free WiFi in public areas, plus 10 outdoor pools and 4 restaurants.

Free WiFi
Options for a bite to eat or a refreshing drink include 4 restaurants, a coffee shop, 2 poolside bars and 4 bars/lounges
Full breakfast served daily for a fee
Valet parking available for a fee
Splash around at the waterslide or swim in the 10 outdoor pools
Indulge with manicures and pedicures, hydrotherapy or body wraps at Spa Avania
Services include a lifeguard on-site, dry cleaning/laundry and a concierge
On-site recreation includes tennis courts, a gym and 2 hot tubs -
6 minutes by car from OdySea Aquarium and 7 minutes from Kierland Commons
Cats and dogs welcome for a fee

Grand Hyatt Scottsdale Resort offers its guests a full-service spa, 10 outdoor swimming pools, and 2 hot tubs along with a waterslide and a health club. There are 4 restaurants on site, along with a coffee shop/cafΘ. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 4 bars/lounges. WiFi is free in public spaces.

Event space at this resort measures 90000 square feet (8361 square metres) and includes a conference centre. A children's pool, spa services, and a terrace are also featured at the luxury Grand Hyatt Scottsdale Resort. For a fee, parking is available. A complete renovation of Grand Hyatt Scottsdale Resort was completed in October 2024.

Smoking is allowed in designated areas at this 4.5-star Scottsdale resort.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.

Grand Hyatt Scottsdale Resort has 4 restaurants on site.

Sandbar – This restaurant is located by the pool. Guests can enjoy drinks at the bar. Open daily.

H2Oasis – This restaurant is located by the pool. Guests can enjoy drinks at the bar. Open daily.

Canyon Market – On-site café. Open daily.

Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property

This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Croatian, English, Filipino, French, Hindi, Italian, Russian, Serbian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Secured, uncovered valet parking on site (USD 35 per night; includes in/out privileges)
Wheelchair-accessible parking and van parking available

Food and drink

Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 11.50 to 23.50 for adults and USD 4.50 to 9.50 for children
2 poolside bars
4 bars/lounges
4 restaurants
A coffee shop/cafe
Couples/private dining

Restaurants on site

Canyon Market
H2Oasis
Sandbar

Things to do

10 outdoor pools
2 spa tubs
27-hole adjacent golf course
Children's pool
Fitness classes
Free bicycle rentals
Full-service spa
Golf
Golf carts
Golf clubhouse
Golf clubs/equipment
Golf driving range
Health club
Mini golf
Pro golf lessons
Pro golf shop
Rock climbing
Shopping
Tennis
TV in common areas
Waterslide

Family friendly

10 outdoor pools
Children's pool
Fenced pool
Free cot
Lifeguards on site
Microwave on request
Mini golf
Mini-fridge
Pool gate
Waterslide

Conveniences

24-hour front desk
ATM
Hair salon
Luggage storage
Safe at front desk
Vending machine
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

48 meeting rooms
Conference centre (90,000 square foot of space)

Outdoors

Beach towels
Garden
In a nature reserve
On a lake
Picnic area
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Terrace

Full-service spa

19 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot/mineral springs
Hydrotherapy
Manicures/pedicures
Prenatal massages
Reflexology
Sauna
Spa open select days
Spa tub
Sports massages
Steam room
Swedish massages
Thai massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Assistive listening devices in meeting rooms
Braille/raised signage
Handrails in stairways
Lift
Pool hoist on site
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
Wheelchairs on site

Room amenities

Bedroom

Blackout drapes
Egyptian cotton sheets
Free cot
Pillowtop mattress

Bathroom

Bathtub or shower
Designer toiletries
Dressing gowns
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

65-inch LED TV with premium digital channels
First-run films
Pay films

Food and drink

Champagne service
Coffee/tea maker
Free bottled water
Limited room service
Meal delivery service
Microwave on request
Mini-fridge

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Free local calls
Free long-distance calls
Heating (climate-controlled)
Iron/ironing board
Laptop-compatible safe
Mobile key entry
Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: USD 150 per accommodation (varies based on length of stay)
Only dogs and cats are allowed
Maximum 1 (weight limit: 50 lb per pet)

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.

Rollaway/extra beds are available for USD 25.0 per night.

Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: USD 200 per accommodation, per night
Resort fee: USD 57.01 per accommodation, per night

The resort fee includes:

Additional inclusions
Beach towels
Concierge service
Fitness centre access
Fitness/yoga classes
Health club access
In-room bottled water
In-room coffee
Phone calls
Pool access
Shuttle service
Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately USD 11.50 to 23.50 for adults and USD 4.5 to 9.5 for children
Valet parking fee: USD 35 per night (in/out privileges)
Pet fee: USD 150 per accommodation (varies based on length of stay)
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
In-room microwave fee: USD 25 per night
Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 6:00 AM to 11:00 PM
Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gainey Ranch Hyatt Scottsdale

Hyatt Gainey Ranch Resort

Hyatt Gainey Scottsdale

Hyatt Regency Gainey Ranch

Hyatt Regency Gainey Ranch Scottsdale

Hyatt Regency Resort Gainey Ranch

Hyatt Regency Scottsdale Gainey Ranch

Hyatt Regency Scottsdale Resort Gainey Ranch

Hyatt Resort Gainey Ranch

Scottsdale Hyatt Regency

Gainey Ranch

Hyatt Gainey Ranch Resort

Hyatt Regency Scottsdale Resort Spa at Gainey Ranch

Hyatt Regency Scottsdale Gain

Grand Hyatt Scottsdale

Grand Hyatt Scottsdale Resort Resort

Grand Hyatt Scottsdale Resort Scottsdale

Grand Hyatt Scottsdale Resort Resort Scottsdale

Hyatt Regency Scottsdale Resort Spa at Gainey Ranch

Grand Hyatt Scottsdale Resort Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Michael

12 Sept 2024

Liked: Cleanliness, staff & service

Costruction starting at 5:30 am. Not good!

Stayed 2 nights in Sep 2024

6/10 Okay

John

10 Sept 2024

When the renovation is done I am sure it will be lovely. That being said, it is undergoing MAJOR renovation. They really should at least alert guests through email when they book. The pool area and rooms are mostly done, but the rest of the hotel looks like a construction zone. At the very least give a credit, or rooms should be steeply discounted. I almost booked JW Desert Ridge since the prices were basically the same, but Hyatt was closer to my plans. Wishing now I would have just booked JW. It should however be noted that all of the staff was wonderful! It must be difficult for them to do their jobs in a construction zone.

Stayed 2 nights in Sep 2024

6/10 Okay

Steven

Travelled with family

6 Sept 2024

Liked: Staff & service

Disliked: Property conditions & facilities

Dont go until renovations are complete

The property was under construction which was more of an inconvenience than we thought it would be. Lots of noise, smells, and detours. No real place to eat on site, that wasn't a meeting room. The staff by the pool was fun. I didn’t expect with the room being 400 a night still that the resort would be so inferior ambiance wise from what it normally is.

Stayed 1 night in Aug 2024

6/10 Okay

Martin

Travelled with family

5 Sept 2024

Liked: Staff & service

Disliked: Property conditions & facilities

It was no surprise that stay at a hotel under construction would be a challenge. A little more than expected. Basically guest room was wonderful and the pool. This was my primary reason for the stay. You are welcomed by a desk in the lobby and plywood construction walls everywhere. Travel was challenging, go to elevator 1 to 4 floor, then find a long hall in a maze of halls to elevator 2 to go to your room or lobby. After 4 days I started to remember the route. I did not experience a lot of noise, as they just ended the jack hammer stage. This is major Construction, by my observation look at mid November before everything is complete. Room for improvement is signage for canyon market, sign on inside of tinted glass you can see in day time and in a strange location. I did not know until the 4 day they had a sit down Resturant. Same issue no sign. What Hyatt did right, most maids, front desk super nice. Super helpful saved my wife when in evening went to pick up a pizza elevator took her to a construction area and she was lost in total darkness at night. Thank goodness she called from desk and the manage on duty rescued her poor pizzas guy waited 20 minutes for her to get to him. Exceptional employees Aaron at the pool wonderful personally and I going to assume Indian/ Hispanic lady at Canyon Cafe Monday-Wednesday was absolutely wonderful. These 2 people make a difference and made a bad situation a lot better. Hyatt they both deserve a free dinner in your new Resturant

Stayed 5 nights in Aug 2024

6/10 Okay

James

4 Sept 2024

Liked: Staff & service

Disliked: Property conditions & facilities

New pools are fantastic. Remodeled rooms are very nice. Renovation of lobby, restaurants and many hallways were a major inconvenience and unsightly. Basically, a nice pool with a clean room hidden on a construction site.

Stayed 1 night in Aug 2024

10/10 Excellent

Jessica

28 Aug 2024

The staff here went above and beyond for us. This time of year is off-peak so we had the pool complex mostly to ourselves & that was amazing. The food & drinks were delicious, service was impeccable, and our room was very high end with Balmain toiletries. Very pleased!

Stayed 1 night in Aug 2024

6/10 Okay

Harmony

Travelled with partner

26 Aug 2024

Disliked: Amenities

This used to be our favorite resort in Scottsdale. Not sure we'll stay again. First, Expedia listed a room that wasn't even available, so we're chasing a refund for the extra we paid. Second, when we got there the credit card machines weren't working for incidentals, so they asked us to come back the next day, which we had every intention of doing. They called and woke us up the next morning to get credit card information the next morning, and when we didn't answer, they SENT SOMEONE TO OUR ROOM to try and get it. They left a letter asking us to cooperate with them. When we left to get brunch, we gave them a credit card to have on file, like we had intended to the whole time. The hotel is under construction, which is irritating, but will end at some point, so I try not to hold it against them. We did have to go up the elevator to the 4th floor, cross the hotel, and take a second elevator down to the 3rd floor to get to our room, which felt a little extreme, but I could look past that too. The thing that bothered me is that their renovations to "improve" the hotel have included removing all of the best parts of their pool. They used to have these amazing greek style structures and they removed them. Now the pool is only so-so instead of amazing. Our newly renovated room had a throw pillow someone had cut with a knife, and a ring on the table that housekeeping hadn't bothered cleaning. Food was overpriced for the quality. Overall just not a pleasant experience. Staff was great

Stayed 2 nights in Aug 2024

2/10 Terrible

Moana

25 Aug 2024

The renovations was a mess

Stayed 1 night in Aug 2024

2/10 Terrible

Loren

Travelled with family and small children

24 Aug 2024

Liked: Amenities

Pools was excellent for kids, but the bed was uncomfortable, kept waking up from back hurting. For and $300 night resort I figured y’all would have an nice comfortable bed

Stayed 1 night in Aug 2024

10/10 Excellent

Cesar, Romeville

14 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent

Stayed 5 nights in Aug 2024

10/10 Excellent

Grace

Travelled with family

10 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

4/10 Poor

Joseph, Orland Park

Travelled with partner

7 Aug 2024

Liked: Cleanliness

Disliked: Staff & service, amenities, property conditions & facilities

Renovations without notification when booking.

Stayed 5 nights in Aug 2024

2/10 Terrible

Desiree

Travelled with family

1 Aug 2024

Disliked: Staff & service, property conditions & facilities

Unfortunately this was an awful/terrible experience. The hotel was under major renovation . The hotel smelled and during this time you could hear banging nonstop, smell of paint (had major headaches my entire stay). Guests were coughing in the hallway from the construction. I felt unsafe and have no idea what chemicals my family breathed in during our stay. We couldn’t get to our room multiple times because they would shutdown the elevator and staircase. Couldn’t even bring the car upfront to unload and reload our luggage. There was. Not restaurant, lobby, main bar, gift shop, areas to sit and relax. This hotel should have been “not in service” It was such a bad experience and this is a shame you would subject a family on vacation in this manner. We travel often for my husband job and this was beyond disappointing. I have autoimmune disease and severe asthma unfortunately and this hotel was not idea for my already health issues. This information should have been provided when booking this hotel.

Stayed 3 nights in Jul 2024

4/10 Poor

Yousef

31 Jul 2024

Liked: Cleanliness

Disliked: Property conditions & facilities

Construction was inconvenient. Elevators were down. The hotel was extremely noisy with Children

Stayed 2 nights in Jul 2024

6/10 Okay

robert

Travelled with family

29 Jul 2024

Liked: Cleanliness, staff & service, amenities

Disliked: Property conditions & facilities

Expedia failed to tell us that the whole hotel was under construction elevators were not working, had to lug all of our luggage up three flights of stairs only banquet halls used as restaurants were open Thankfully pools were in working order and were awesome

Stayed 2 nights in Jul 2024

10/10 Excellent

Marla

Travelled with partner

29 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice

Stayed 1 night in Jul 2024

4/10 Poor

Lisa

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group

28 Jul 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I booked this hotel based on an Instagram post I saw about the new renovated pool and all the activities they offered. I knew the property was under some construction, but this was wayyyyyyy more than the company eluded to online. The only elevator in the front wasn’t working so I hiked four flights of stairs to get to my room. The property layout was extremely confusing and the other elevator they had didn’t go to certain areas of the hotel. When the elevator was working it would jolt you when it stopped and at one point I thought I was going to be stuck in the elevator. There was no air conditioning in the elevator or on most of the floors because of all the construction. The ice machine on our floor wasn’t working also. I would not be complaining if I got a discounted rate but these were normal prices for a stay at a hotel under major construction. At the pool on a Saturday, they had cranes moving large pieces of the building in front of us, almost couldn’t hear the music. The lobby bar was a makeshift meeting room. The coffee shop was a makeshift meeting room as well and were unable to make hot lattes due to lack of equipment. I do not believe they should be allowed to have guests with this much renovation going on. I can’t imagine anyone older or with a disability being able to maneuver around the hotel with ease. God forbid there was a fire, we would’ve burned in the building trying to get out!

Stayed 2 nights in Jul 2024

10/10 Excellent

Marla

28 Jul 2024

Stayed 1 night in Jul 2024

2/10 Terrible

Jerry

27 Jul 2024

Stayed 1 night in Jul 2024

2/10 Terrible

Jerry

27 Jul 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jul 2024

4/10 Poor

Sydney

Travelled with partner

23 Jul 2024

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Had a very poor experience for my anniversary, the property is under heavy construction. It’s very loud and not relaxing. You walk into a construction zone. The hotel should be shut down until the work is complete. It is super inconvenient every time we returned to the hotel we had to walk to the opposite side to get in, take the elevator to the 4th floor walk across take a different elevator to the 3rd floor just to get to our room. The spa is closed the pool is decent, it’s not worth the headache.

Stayed 3 nights in Jul 2024

8/10 Good

Michael

Travelled with family

23 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday Getaway

I really enjoyed this quick getaway. Staff was super nice. We all enjoyed the amenities and slept well. Would stay again.

Stayed 1 night in Jul 2024

10/10 Excellent

Maritza

Travelled with family and small children

23 Jul 2024

Liked: Cleanliness, amenities, property conditions & facilities

Beautiful and heartwarming, very inviting

Stayed 2 nights in Jul 2024

6/10 Okay

Tarnesha

23 Jul 2024

Liked: Cleanliness, property conditions & facilities, room comfort

My review

Overall, my hotel experience was decent. On the positive side, the front desk and pool staff were fantastic and very accommodating. I really enjoyed my room, which was spacious and lovely. However, there were some drawbacks. The adult pool was quite warm, and I would have preferred a cooler temperature. Additionally, the pool bars could really benefit from having misters to help with the heat; it would make a significant difference. I also wish I had known that the gym and spa were closed for renovations until August, as I might have chosen to reschedule my stay. I faced issues with room service; I tried calling multiple times to order food but received no response, which forced me to eat out during most of my visit. Lastly, the construction noise, especially at 6:30 a.m., was quite bothersome. I would have appreciated being able to sleep in a bit longer. If you're considering booking during the construction period, be aware that the spa and gym will be closed, and there is a lot of ongoing work.

Stayed 3 nights in Jul 2024

8/10 Good

Lindsey

Travelled with family, Travelled with family and small children

22 Jul 2024

Liked: Cleanliness, staff & service

We LOVE this hotel BUT it is currently very, very under construction. As of July 2024, the ENTIRE lobby is under construction and completely closed. You have to check in at a make shift lobby, then go up an elevator, over and to another elevator and down to get to the pool. The restaurants are closed and they have one makeshift one in the ballroom area, and a very minimal convenience store. The Jack hammering is loud and impossible not to hear from your room. The wonderful staff did everything they could to make up for it and their attitude and kindness was so impressive given the disruption they have to face. I hope Hyatt is giving them a beach vacation at their property when this is over. I don’t know how the staff is living with it. So if you stay, know that you’re getting pretty much just the pool experience and you’ll lacking any other hotel amenities. They said it should be done by winter 2024.

Stayed 2 nights in Jul 2024

Grand Hyatt Scottsdale Resort

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Reviews

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Room, 1 King Bed

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Room, 1 King Bed, Mountain View

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Room, 2 Queen Beds, Mountain View

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Suite (Palm)

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Suite (Signature)

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Suite (Fountain Court)

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Room, 1 King Bed, Patio (with Firepit)

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Room, 1 King Bed, Accessible, Bathtub

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Room, 1 King Bed, Accessible (Shower)

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Suite (Hospitality)

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Room, 2 Queen Beds

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Room (Casita)

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Room (2 Queen Beds with Sofa bed)

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Room, 1 King Bed, Courtyard View

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Room, 2 Queen Beds, Courtyard View

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About this property

Grand Hyatt Scottsdale Resort

Awards and affiliations

Languages

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Grand Hyatt Scottsdale Resort Reviews

Reviews