4/10 Poor
Craig
27 Aug 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar/hotel lobby are combined. You need to wait for the staff to check you in while they're serving drinks. Hotel feels like it's run by uncaring college students without a manager on site. Homeless family was at the pool for 12 hours when it was 105 outside, staff didn't do anything. Halls and elevator smell and are not air-conditioned. I stepped on a dead cockroach in my room when I woke up in the morning. Bizarre room doors with frosted windows and shades that let sound in from hallway and look like they could be easily broken. I was told no one would enter my room to change towels, etc... I also had my shade drawn to indicate no service, but they came in anyway while I was away. Location is close to campus, but no restaurants around other then fast food and homeless people sleeping on sidewalks. I preferred staying at the Omni or at least in that area. It's busier, but more to do.
Craig
Stayed 2 nights in Aug 2024