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MainStay Suites Phoenix Metro Center

3.0 star property

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Photo gallery for MainStay Suites Phoenix Metro Center

Property amenity
Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior
Free daily on-the-go breakfast
Outdoor pool, pool umbrellas, pool loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pool
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
2536 W Beryl Ave, Phoenix, AZ, 85021
  • Rose Mofford Sports Complex
    ‪4 min walk‬
  • Castles N' Coasters
    ‪3 min drive‬
  • Metrocenter
    ‪3 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪23 min drive‬

Room options

View all photos for Efficiency, Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Efficiency, Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Efficiency, Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Efficiency, Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Efficiency, Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Efficiency, Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Efficiency, Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Efficiency, Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

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About this property

MainStay Suites Phoenix Metro Center

Phoenix hotel in North Mountain with free breakfast and 24-hour fitness centre
An outdoor pool, a 24-hour fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site. Housekeeping is available on request.
MainStay Suites Phoenix Metro Center offers 126 air-conditioned accommodations with coffee/tea makers and complimentary bathrobes. This accommodation offers separate sitting areas and includes sofa beds. Premium cable televisions are provided. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Phoenix hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at MainStay Suites Phoenix Metro Center. During your stay, you'll be within walking distance of Metrocenter. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Services include free food shopping service, dry cleaning/laundry and luggage storage
  • On-site recreation includes tennis courts, a 24-hour gym and basketball
  • 10 minutes by car from Grand Canyon University and 11 minutes from Happy Valley Towne Centre
  • Cats and dogs welcome for a fee
MainStay Suites Phoenix Metro Center offers its guests an outdoor pool and a 24-hour fitness centre. Public spaces have free WiFi and wired Internet. A 24-hour business centre and meeting rooms are available. Free breakfast is available daily. Event space at this hotel measures 924 square feet (86 square metres) and includes conference space. Barbecue grills, multilingual staff, and coffee/tea in common area are also featured at the business-friendly MainStay Suites Phoenix Metro Center. Self parking is free.

This 3-star Phoenix hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 10:00 AM.

Languages

English, Hebrew, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Basketball
  • Outdoor pool
  • Tennis
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Pool gate
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 924 square feet of conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub (84 centimetre high)
  • Grab bar in shower (84 centimetre high)
  • Handrails in stairways (124 centimetre high)
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Sofa bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:30 AM

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Hilton Metro
Homewood Suites Hilton Metro Hotel
Homewood Suites Hilton Metro Hotel Phoenix Center
Homewood Suites Hilton Phoenix Metro Center
Homewood Suites Hilton Phoenix Metro Center Hotel
Homewood Suites Hilton Metro Center Hotel
Homewood Suites Hilton Metro Center

MainStay Suites Phoenix Metro Center Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 432 out of 945 reviews
Rating 8 - Good. 260 out of 945 reviews
Rating 6 - Okay. 115 out of 945 reviews
Rating 4 - Poor. 58 out of 945 reviews
Rating 2 - Terrible. 80 out of 945 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the price!
Staff was super helpful. Room included a crib. Everything was nice and clean! Good breakfast too.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Two bedroom suite. Lots of room. Was nice to have a kitchen. The bathroom was terrible! The toilet was for a child.. it was sooo low to the ground! And the sink area was for a giant.. it was sooo high up. The beds were comfortable and the furniture was good to sit on. Was great to have a TV in each room
Stayed 4 nights in Nov 2024

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so amazing! Very friendly and helpful. Each one is outstanding. I particularly want to commend Ambyr, Thomas and Daniella.
Stayed 4 nights in Nov 2024

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

James

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Wife asked desk clerk for a quite room but it was VERY NOISY with vehicle noise and teenagers in the hallway.it’s next to interstate 17 and Peoria road. Had to wear earplugs and turn on the fan to drown the noise. At breakfast the hash browns were uncooked and very cold and not browned at all. This hotel is dated and dirty, could use some upgrades. Exposed wires and cables hanging down from TV in lobby / breakfast area. Hotel is not what you would expect for a Hilton property.

10/10 Excellent

Anthony

Stayed 1 night in Oct 2024

10/10 Excellent

Tiffany

Stayed 1 night in Nov 2024

8/10 Good

Adam Karl

Stayed 3 nights in Oct 2024

10/10 Excellent

Yeyn, El Paso

Stayed 2 nights in Oct 2024

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Christy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Emilio

Stayed 1 night in Oct 2024

10/10 Excellent

christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had such a wonderful stay! The rooms were spacious and super clean. A big shoutout to Megan at the front desk—she went above and beyond to help me out. Thank you so much!
Stayed 3 nights in Oct 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2024

10/10 Excellent

Theresa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was perfect for our family get together. Two room suite was big enough for 7 of us. My only criticism would be the pull out sofa was very uncomfortable otherwise great breakfast and attentive staff
Stayed 1 night in Oct 2024

10/10 Excellent

Cynthia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Maria Lucia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right off the freeway, but you only hear a little hum of noise. The hotel interior and grounds are nice and well-maintained. It's tucked in a business area, but it's very easy to get in and out. The room and common areas all feel very cozy.
Stayed 1 night in Sep 2024

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel and location
We had requested a first floor however it wasn't available but they put us in the 4 the floor and it was close to the elevator and close to an exit so it worked out best. Probably a lot less walking than if we had been on the first floor. It was a wonderful room and staff were excellent.
Stayed 4 nights in Sep 2024

10/10 Excellent

Gabe

Stayed 3 nights in Sep 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Maria Lucia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve been here over a month and love it! It’s homey with special touches you would find at a bed & breakfast. Even the King room is spacious and laid out like a 1-bedroom apartment. A door separates the bedroom from the living room. There’s plenty of room to sleep, do homework, etc. We’re 2 adults, 2 kids. Apart from the king bed, the couch has a pull-out. Cushioned foot rest pushes up to the armchair for a small person to sleep on. There’s a desk, long breakfast bar, coffee table…everyone has a spot. There are 2 TVs! Large fridge, kitchen has all the basic tools: pot, pan, cooking utensils, dishes, etc. Great breakfast with the basics (cereal, toast, oatmeal) with a variety of toppings. Hot options vary: eggs, sausage, bacon, etc., and again, a variety of toppings, like cheese and salsa. Fresh fruit and yogurt too! Staff are friendly and want to make your stay comfortable. Coin-operated washers and dryers on-site. They make a stress-free relaxing place. If bigger rooms are sold out, you might find this room will do!
Stayed 1 night in Aug 2024

10/10 Excellent

Devin

Stayed 1 night in Sep 2024

2/10 Terrible

Dominick

Stayed 1 night in Sep 2021

10/10 Excellent

Guillermo

Stayed 1 night in Sep 2024