SureStay Plus Hotel by Best Western Tempe University

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Plus Hotel by Best Western Tempe University

Interior detail
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, down duvets, pillow-top beds, individually furnished
Bar (on property)
Lobby
Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed) | Premium bedding, down duvets, pillow-top beds, individually furnished

Reviews

6.8 out of 10

Popular amenities

  • Hot tub
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
1429 N Scottsdale Rd, Tempe, AZ, 85281
  • Tempe Town Lake
    18 min walk
  • Arboretum at Arizona State University
    2 min drive
  • Arizona State University
    2 min drive
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    8 min drive

Room options

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Non Smoking, Kitchenette (with Sofabed)

  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed

Suite, 2 Queen Beds, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible, Kitchenette (with Sofabed)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

SureStay Plus Hotel by Best Western Tempe University

Family-friendly hotel with 24-hour business centre and 24-hour front desk
An outdoor pool, a 24-hour business centre and Access to hot tub are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include coffee/tea in a common area, dry cleaning and laundry facilities.
SureStay Plus Hotel by Best Western Tempe University offers 118 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary newspapers. This individually furnished accommodation has separate dining areas. Pillowtop beds feature down duvets and premium bedding. Televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and Access to hot tub are on site.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at SureStay Plus Hotel by Best Western Tempe University. During your stay, you'll be within walking distance of Arizona State University. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and convenience store
  • On-site recreation includes mini golf
  • Guests have great things to say about the helpful staff and the value of their stay
  • Just a 2-minute drive from Arizona State University and a few minutes from Desert Botanical Garden
SureStay Plus Hotel by Best Western Tempe University offers its guests an outdoor pool and Access to hot tub. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Barbecue grills, a vending machine, and multilingual staff are also featured at the family-friendly SureStay Plus Hotel by Best Western Tempe University. Free self parking is available.

This 3-star Tempe hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas

Things to do

  • Mini golf
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Pool gate
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch HDTV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

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SureStay Plus Hotel by Best Western Tempe University Reviews

Reviews

6.8
Rating 10 - Excellent. 345 out of 1121 reviews" "
Rating 8 - Good. 215 out of 1121 reviews" "
Rating 6 - Okay. 204 out of 1121 reviews" "
Rating 4 - Poor. 171 out of 1121 reviews" "
Rating 2 - Terrible. 186 out of 1121 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Summer

Stayed 1 night in Sep 2024

4/10 Poor

Ron

Travelled with family
Liked: Cleanliness
Disliked: Amenities
one set of towellsfor 3 people, front desk had no towels said wait fir housekeeping the morning and towels never delivered despite contacting front desk in the morning. no blanket or pillows for sofa bed.
Stayed 1 night in Sep 2024

8/10 Good

Jose

Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SureStay Plus Hotel Review
The check in staff was great and the room was cleaned daily. You will have to ask for additional towels as the rooms only come with one towel. The blow dryer outlet in our room did not work. The breakfast often ran out of food before the end of the scheduled time - which was particularly noticeable on Saturday when several guests were shocked to have little to eat. Also, a family member whose room was next to ours had no curtains which caused the room to stay bright all night long. There are some folks who wander around the property - particularly by the side parking lot - who did give us some concern. It was a decent enough hotel particularly for the price. Oh! The pool did have a way to lift handicapped people into it so that is good if you have a family member who needs ADA facilities.
Stayed 2 nights in Sep 2024

10/10 Excellent

Alan, Mesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was close to eating places
Stayed 2 nights in Sep 2024

10/10 Excellent

Jaylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

Phakade

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I paid for a king sized bed, microwave and refrigerator ( as advertised in the title). I did not get what I paid for since the refrigerator was missing. I called the hotel staff and she told me she couldn't move me because rooms were full. Then I contacted Expedia and instead of getting me a full refund. I got an amenity refund even though my receipt said King Size Bed, Microwave and Refrigerator. I will be taking my business elsewhere and telling all of my family and friends about this experience.
Stayed 1 night in Sep 2024

10/10 Excellent

Carlos

Stayed 3 nights in Sep 2024

4/10 Poor

Catherine

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were renovated but not the bathrooms. We had only one towel for two people in the room. The hallways and the stairs are really dirty. The staff is rude. The breakfast is terrible.
Stayed 1 night in Sep 2024

2/10 Terrible

ENA

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty. Terrible breakfast. Poor service. Broken equipment. No curtains.
Stayed 3 nights in Sep 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice upgrades, great location, easy check in.
Stayed 1 night in Sep 2024

4/10 Poor

Jewel

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Carlos

Business traveller
Stayed 3 nights in Sep 2024

2/10 Terrible

Ernalynn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Tina

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
One towel in the room. When i called for more towels we were toldxwe gad to go grt them ourself. Pool was filthy. Hot tub was not working. Air conditioner was not working and it was 115 degrees outside. We were supposed to stay there at the end of our trip but we canceled and stayed somewhere else.
Stayed 2 nights in Sep 2024

8/10 Good

La

Stayed 2 nights in Aug 2024

6/10 Okay

Jeanene

Stayed 1 night in Aug 2024

10/10 Excellent

Champagne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Rafael, El Mirage

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Roger

Travelled with partner
Comfortable
Stayed 2 nights in Aug 2024

10/10 Excellent

Brian

Stayed 1 night in Aug 2024

6/10 Okay

Mark

Business traveller
Disliked: Amenities
No towels in room. Breakfast late; no plates and no cups for hot coffee. Juice machine not working. Overall the facility is very attractive, but the management of this Best Western leaves much to be desired. I have had very good experiences at other Best Westerns, and will continue to consider Best Western in future travel plans, however, I will never stay at this facility again. Best Western Corporate leadership needs to thoroughly review the management of this facility. Recommend a “secret traveler” or equivalent, to obtain effective insight into what travelers experience at this facility.
Stayed 2 nights in Aug 2024

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Dietz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a clean and inviting place to stay.
Stayed 1 night in Aug 2024