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SureStay Hotel by Best Western Phoenix Airport

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for SureStay Hotel by Best Western Phoenix Airport

Desk, laptop workspace, blackout curtains, iron/ironing board
Outdoor pool
Lobby
Exterior
Room amenity

Reviews

7.4 out of 10

Good

Popular amenities

  • Parking available
  • Pool
  • Free airport shuttle
  • Housekeeping
  • Breakfast included
  • Air conditioning

Explore the area

Map
3037 E Van Buren St, Phoenix, AZ, 85008
  • Celebrity Theater
    6 min walk
  • Blue Moon Restaurant & Lounge
    4 min walk
  • 38th Street - Washington Station
    2 min drive
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    7 min drive

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Country Inn & Suites by Radisson, Phoenix Airport, AZ

Pool
Hot tub
Breakfast included
Free airport shuttle
4.0 out of 5, Very good, (1943)
The price is CHF 116
for 1 night
includes taxes & fees
14 Jan - 15 Jan
Country Inn & Suites by Radisson, Phoenix Airport, AZ

About this property

SureStay Hotel by Best Western Phoenix Airport

Hotel with free breakfast, a quick walk to Celebrity Theater
An outdoor pool, coffee/tea in a common area and laundry facilities are available at this hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, a 24-hour front desk, a picnic area and a TV in a common area are on-site.
SureStay Hotel by Best Western Phoenix Airport offers 95 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. 50-inch LCD televisions come with premium digital channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they enjoy the free breakfast at SureStay Hotel by Best Western Phoenix Airport. During your stay, you're just a quick walk from Celebrity Theater. Features include free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Extended parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include laundry facilities, multilingual staff and a terrace
  • Guests like the accommodation for the cleanliness, comfy beds and overall comfort
  • Just a 1-minute drive from Celebrity Theater and 6 minutes from Footprint Center
  • Free airport shuttle service
Free breakfast is served daily. Public spaces have free WiFi. A roundtrip airport shuttle is free (available 24 hours). An outdoor pool, a terrace, and a vending machine are also featured at the business-friendly SureStay Hotel by Best Western Phoenix Airport. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Phoenix hotel.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Free uncovered self parking on site
  • Secured extended parking on site (USD 15 per day)
  • RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lever door handles
  • No lift
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 250.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured extended parking fee: USD 15 per day
  • Early check-in fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Only bookings from non-local guests are accepted; guests whose residence is within 40 mi (48 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
SureStay Hotel by Best Western Phoenix Airport offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Econo Lodge Hotel Phoenix Airport
Econo Lodge Phoenix Airport
Econo Lodge Phoenix Hotel Phoenix
Phoenix Econo Lodge
Econo Lodge Phoenix Airport Hotel
Surestay By Phoenix Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel
SureStay Hotel by Best Western Phoenix Airport Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel Phoenix

SureStay Hotel by Best Western Phoenix Airport Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 664 out of 1904 reviews" "
Rating 8 - Good. 527 out of 1904 reviews" "
Rating 6 - Okay. 290 out of 1904 reviews" "
Rating 4 - Poor. 166 out of 1904 reviews" "
Rating 2 - Terrible. 257 out of 1904 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Timothy

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is the worst hotel we have ever booked in error. Given the name Best Western attached to the property we expected a much higher standard. We checked in and out almost immediately and rebooked with Expedia elsewhere. We will be more careful in the future to fully check out what we are booking and not to just go with name recognition. This was a terrible experience gor us, losing points with Expedia plus the cost difference. As Expedia gold members we were disappointed that the hotel would not provide any approval to Expedia for a refund, at least of points. We do want to thank Expedia for trying to get a refund on our behalf, although unsuccessfully.
Stayed 1 night in Sep 2024

6/10 Okay

Colin

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Mid remodel
Hotel was under construction. Our room was nicely refinished but storage containers and extra toilet outside. Loud A/C unit.
Stayed 1 night in Sep 2024

8/10 Good

Danny

Stayed 1 night in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pleasantly surprised by our stay here. Being proximate to the airport we weren’t expecting much, we had a very late arrival and just took the closest hotel we could find at the best price. The price was reasonable but the room was actually much nicer than we were expecting. It had been recently renovated, they were still in the process of renovating rooms on the other side from where our room was. No noise problem to speak of, we did hear a dog barking that sounded like it was in back of our room but it wasn’t loud. The room itself was a basic room with king bed but it was large with vinyl plank flooring in the living area and tile in the bath area. Linens and towels were fresh and the bathroom area was very clean. We were only there one night so didn’t do much more than shower and sleep in the room. Breakfast was continental, small selection of carbs, cereal, fruit and beverages. Their coffee was very good! However, avoid the chewy doughball donuts.
Stayed 1 night in Sep 2024

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, staff & service
Nice room, sketchy area
Stayed 1 night in Sep 2024

10/10 Excellent

Travelox

Stayed 1 night in Sep 2024

8/10 Good

M

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is great but the area where the hotel is located is very unsafe and dangerous at night. Too many homeless people are roaming the area.
Stayed 3 nights in Sep 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Remodeling construction of some sort was taking place on half of the hotel so the parking lot was full of giant garbage bins. Saw a few homeless people around the area.
Stayed 2 nights in Sep 2024

4/10 Poor

Robyn

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was rude. Property was super sketchy and felt unsafe. Not planning on ever staying here again.
Stayed 1 night in Sep 2024

8/10 Good

Nicole

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick, cheap, stay.
Just needed a few hours & a clean place to crash close to the airport because the shuttle couldnt get me to the airport early. So came down the night before. Room was recently renovated, hard floors no carpet! Bonus in my book. Room was clean. Walk in shower with glass doors. Plenty of room. Bed wasnt that great but serbed its purpose.
Stayed 1 night in Sep 2024

8/10 Good

Justin

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Jean, Greensboro

Always a convenient place to stay when traveling through Sky Harbor airport. Shuttle guys are super helpful
Stayed 1 night in Sep 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities
Sketchy area but closest to airport and reasonably priced
Stayed 1 night in Sep 2024

6/10 Okay

Melanie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It looks better online than it is in person.
Stayed 1 night in Sep 2024

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Tonja, Las Vegas

Business traveller
Liked: Amenities
The room I had was right next to the construction they have going on . The noise started at 6:15 am they should not be able to start till 8:00 or 9:00. The room I was in was nice but not the banging and the guts talking out side at 6:15 am .
Stayed 1 night in Sep 2024

8/10 Good

Lynne

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice renovated rooms. Is exactly what I paid for a cheap clean room by the airport to grab a nights sleep and shuttle over. Just don't plan on going for any walks or jogging in the area...
Stayed 1 night in Sep 2024

10/10 Excellent

Jeffrey

Liked: Amenities, property conditions & facilities
Fare price
Stayed 1 night in Sep 2024

6/10 Okay

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are currently under renovation so the parking lot can be a little difficult to navigate and the workers were pretty loud first thing in the morning. However, super friendly and helpful staff as well as very clean room!
Stayed 2 nights in Sep 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Good value, convenient to airport
Stayed 1 night in Sep 2024

6/10 Okay

Esther

Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Diane

Stayed 1 night in Sep 2024

10/10 Excellent

PAOLA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2024