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The Clarendon Hotel and Spa

4.0 star property

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Photo gallery for The Clarendon Hotel and Spa

Exterior
Bar (on property)
View from property
Front of property – evening/night
Outdoor pool, pool cabanas (surcharge), pool loungers

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Housekeeping
  • Parking available

Explore the area

Map
401 W Clarendon Avenue, Phoenix, AZ, 85013
  • Saint Joseph's Hospital and Medical Center
    ‪11 min walk‬
  • Barrow Neurological Institute
    ‪17 min walk‬
  • Heard Museum
    ‪4 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪16 min drive‬

Room options

View all photos for Deluxe King Room

1 bedroom, hypo-allergenic bedding, down duvets, memory-foam beds

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room w/roll in shower

Deluxe King Room w/roll in shower | 1 bedroom, hypo-allergenic bedding, down duvets, memory-foam beds

Deluxe King Room w/roll in shower

  • Sleeps 2
  • 1 King Bed

View all photos for King Suite

1 bedroom, hypo-allergenic bedding, down duvets, memory-foam beds

King Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe 2 Queen Room

1 bedroom, hypo-allergenic bedding, down duvets, memory-foam beds

Deluxe 2 Queen Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King Room w/ Poolside View

1 bedroom, hypo-allergenic bedding, down duvets, memory-foam beds

Deluxe King Room w/ Poolside View

  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Suite

2 Queen Suite | 1 bedroom, hypo-allergenic bedding, down duvets, memory-foam beds

2 Queen Suite

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe 2 Queen Room w/ Poolside View

1 bedroom, hypo-allergenic bedding, down duvets, memory-foam beds

Deluxe 2 Queen Room w/ Poolside View

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Outdoor pool

FOUNDRE Phoenix

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (1591)
The price is CHF 356
for 1 room
includes taxes & fees
8 Mar - 9 Mar
FOUNDRE Phoenix

About this property

The Clarendon Hotel and Spa

Phoenix hotel in Encanto with free breakfast and 24-hour fitness centre
An outdoor pool, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli and a 24-hour business centre are on-site. Change of towels is available on request
The Clarendon Hotel and Spa offers 105 accommodations with a safe and complimentary bottles of water. Memory foam beds feature down duvets. 42-inch flat-screen televisions come with premium cable channels.

Bathrooms include designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Our customers tell us that they can't get enough of the pool at The Clarendon Hotel and Spa. During your stay, you'll be within walking distance of Saint Joseph's Hospital and Medical Center. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Places for an enjoyable drink include poolside bar and bar/lounge
  • Motorhome/coach/lorry parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include a concierge, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 6 minutes by car from Phoenix Convention Center and 7 minutes from Chase Field
  • Dogs welcome for a fee
The Clarendon Hotel and Spa offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. There's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

You'll find a 24-hour business centre on site. Spa services, a terrace, and multilingual staff are also featured at The Clarendon Hotel and Spa. Free self parking is available.

This 4-star Phoenix hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Spa tub

Family friendly

  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Prenatal massages
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay
  • Destination fee: USD 35.00 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Prepaid credit cards are not accepted for any bookings or on-site payments
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Clarendon Hotel
Clarendon Hotel Phoenix
Clarendon Phoenix
Hotel Clarendon
The Clarendon And Spa Phoenix
The Clarendon Hotel and Spa Hotel
The Clarendon Hotel and Spa Phoenix
The Clarendon Hotel Spa by GreenTree
The Clarendon Hotel and Spa Hotel Phoenix

The Clarendon Hotel and Spa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 408 out of 1004 reviews
Rating 8 - Good. 191 out of 1004 reviews
Rating 6 - Okay. 160 out of 1004 reviews
Rating 4 - Poor. 113 out of 1004 reviews
Rating 2 - Terrible. 132 out of 1004 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Thelma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service
Great customer service , staff was friendly and helpful. The hostess from the restaurant was a very sweet and friendly young girl.
Stayed 1 night in Nov 2024

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service
The staff were fantastic. There was no microwave available to heat food. The restaurant was not always accessible at various times. The microwave is very important to those who have certain diets. We had small issues with our room but it was corrected as soon as possible. We will definitely return again each year.
Stayed 7 nights in Sep 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Alexander

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

savannah

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, room was a bit stuffy but overall nice. The washrooms were a little frightening, stained and cracked bathtub and very small. Bed was super comfortable.
Stayed 4 nights in Nov 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Staff were extremely courteous, helpful and pleasant. Restaurant was absolutely delicious. Was a bit disappointed with the room: cute decor but felt empty and dingy, bedframe low to the floor. Upgraded to a smoking room. The decor was a little better, but the cleanliness and general condition of the room was mediocre at best.
Stayed 1 night in Nov 2024

2/10 Terrible

Thomas

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This was perhaps the worst hotel I've had in my life. My first room was dark and uncomfortable. The air conditioning was loud from a ceiling-mounted unit for which the remote did not work. I found a power-off switch. It was still cold and there was no heat available at all. The TV did not work. Might have been unplugged, but I could not figure out how to do that. There was no refrigerator. I got a new room the second night, and it was only a little better. The AC made it very cold, could not be adjusted by the remote, so I turned it off with the power switch on the ceiling. No heater there either. The bathrooms in both rooms were dark; no lights on sink or mirror. First room the tub was filthy and old; second room had better tub and fixtures. Neither room had a dresser with clothing drawers. Fridge in second room had broken switched and kept nothing cool. Staff was nice in getting me the second room. I did not complain about the second room. The advert on dining was not clear, but I was expecting a breakfast, whether included or at cost. No breakfast at all. There is a restaurant attached to the main lobby, but the hotel staff said they were not part of the hotel. Not opened in the morning. I got one take-out dinner at that restaurant that was acceptable. The neighborhood was terrible and perhaps scary to some people. There were people pushing shopping carts filled with living materials. No retail shops or food in the area. Public transit far off.
Stayed 4 nights in Nov 2024

8/10 Good

Willie

Stayed 2 nights in Nov 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, property conditions & facilities, room comfort
Great bed - snafu the final morning
Great stay! Comfortable, plenty of room and no neighbor noise. Last morning however there was no hot water. Only option we were given was to shower in another room. With an hour before checkout and being half packed we would have appreciated more time not another inconvenience.
Stayed 3 nights in Nov 2024

10/10 Excellent

Eric

Travelled with partner
Liked: Amenities
Fabulous place to stay and eat and just hang out by the pool!
Stayed 3 nights in Nov 2024

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Kim

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Gilbert

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff was amazing and the atmosphere and vibe was right, but the room needs some cosmetic and maintenance up keep. For a king suite I expect a more unkept room.
Stayed 2 nights in Nov 2024

10/10 Excellent

James, Phoenix

Stayed 1 night in Oct 2024

6/10 Okay

Raymond

Stayed 3 nights in Oct 2024

2/10 Terrible

Amber

Stayed 2 nights in Nov 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Close this hotel!!!
We were moved to one room to the next we were in a Dump! Homeless down the street!
Stayed 1 night in Nov 2024

4/10 Poor

Victoria

Business traveller
Disliked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Hector

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room had a lot of little details that made the price not worth the stay.
Stayed 1 night in Nov 2024

6/10 Okay

Rickey

Travelled with partner
Liked: Cleanliness, staff & service
The overall experience was ok, but the rooms are very outdated, the atmosphere was wonderful, the food great the rooms need to be seriously upgraded
Stayed 3 nights in Sep 2024

10/10 Excellent

James, Phoenix

Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Cool
Stayed 1 night in Nov 2024

10/10 Excellent

Trenton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
The bed was comfortable, but bed frame was right in the floor, very very low. Very difficult for someone tall to get in and out of.
Stayed 2 nights in Nov 2024