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Best Western Premier Sonasea Phu Quoc

5.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Premier Sonasea Phu Quoc

Exterior
Lobby
Terrace/patio
Outdoor pool, pool umbrellas, pool loungers
On the beach

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Free airport shuttle
  • Room service
  • Gym

Explore the area

Map
Duong Bao Hamlet, Phu Quoc, Kien Giang, 920000
  • Sonasea Phu Quoc Night Market
    1 min walk
  • Sonasea Beach
    7 min walk
  • Okei Bistro
    2 min walk
  • Phu Quoc (PQC-Phu Quoc Intl.)
    10 min drive

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Balcony

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking, Balcony

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 2 Queen Beds, Non Smoking, Balcony (Living Room)

Minibar, in-room safe, desk, iron/ironing board

Executive Suite, 2 Queen Beds, Non Smoking, Balcony (Living Room)

  • 73 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Single Beds, Non Smoking, Balcony

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Single Beds, Non Smoking, Balcony

  • 37 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Executive Suite, Multiple Beds, Non Smoking, Balcony (Living Room)

Minibar, in-room safe, desk, iron/ironing board

Executive Suite, Multiple Beds, Non Smoking, Balcony (Living Room)

  • 116 sq m
  • Sea view
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

View all photos for Luxury Villa, Multiple Beds, Non Smoking, Kitchen (Living Room)

Minibar, in-room safe, desk, iron/ironing board

Luxury Villa, Multiple Beds, Non Smoking, Kitchen (Living Room)

  • 338 sq m
  • Sleeps 9
  • 3 King Beds and 4 Single Beds

View all photos for Executive Suite, Multiple Beds, Non Smoking, Sea View (Living Room)

Minibar, in-room safe, desk, iron/ironing board

Executive Suite, Multiple Beds, Non Smoking, Sea View (Living Room)

  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

View all photos for Standard Villa, Multiple Beds, Non Smoking, Beachfront (Living Room;Presidential)

View from room

Standard Villa, Multiple Beds, Non Smoking, Beachfront (Living Room;Presidential)

  • 560 sq m
  • Beach view
  • Sleeps 9
  • 3 King Beds and 4 Single Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, Pool View

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed, Balcony, Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Balcony, Partial Sea View

Minibar, in-room safe, desk, iron/ironing board

Premier Room, 1 King Bed, Balcony, Partial Sea View

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds, Non Smoking, Sea View (Living Room)

Minibar, in-room safe, desk, iron/ironing board

Executive Room, 2 Queen Beds, Non Smoking, Sea View (Living Room)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Villa, Multiple Beds, Non Smoking, Kitchen (Living Room)

Deluxe Villa, Multiple Beds, Non Smoking, Kitchen (Living Room) | Minibar, in-room safe, desk, iron/ironing board

Deluxe Villa, Multiple Beds, Non Smoking, Kitchen (Living Room)

  • 212 sq m
  • Sleeps 8
  • 1 King Bed and 4 Single Beds

View all photos for Executive Room, 1 King Bed, Balcony, Sea View (Living Room)

Minibar, in-room safe, desk, iron/ironing board

Executive Room, 1 King Bed, Balcony, Sea View (Living Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Balcony, Sea View

Minibar, in-room safe, desk, iron/ironing board

Premier Room, 1 King Bed, Balcony, Sea View

  • 37 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 2 Single Beds, Balcony, Sea View

Minibar, in-room safe, desk, iron/ironing board

Premier Room, 2 Single Beds, Balcony, Sea View

  • 35 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Balcony (Living Room)

Minibar, in-room safe, desk, iron/ironing board

Executive Room, 1 King Bed, Non Smoking, Balcony (Living Room)

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Balcony (Living Room;Presidential)

Suite, Multiple Beds, Non Smoking, Balcony (Living Room;Presidential) | Minibar, in-room safe, desk, iron/ironing board

Suite, Multiple Beds, Non Smoking, Balcony (Living Room;Presidential)

  • 187 sq m
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

View all photos for Deluxe Villa 03 Bedrooms With Private Pool

Minibar, in-room safe, desk, iron/ironing board

Deluxe Villa 03 Bedrooms With Private Pool

  • Sleeps 6
  • 1 King Bed and 4 Single Beds

View all photos for Executive Three Bedroom Suite

Minibar, in-room safe, desk, iron/ironing board

Executive Three Bedroom Suite

  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

View all photos for Executive Suite With 02 Bedrooms

Minibar, in-room safe, desk, iron/ironing board

Executive Suite With 02 Bedrooms

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King Room With Balcony

Minibar, in-room safe, desk, iron/ironing board

Deluxe King Room With Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Deluxe Room

Minibar, in-room safe, desk, iron/ironing board

Premier Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Deluxe Twin With Sea View

Minibar, in-room safe, desk, iron/ironing board

Premier Deluxe Twin With Sea View

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Grande Suite With 03 Bedrooms

Minibar, in-room safe, desk, iron/ironing board

Grande Suite With 03 Bedrooms

  • Sleeps 6
  • 2 Single Beds, 1 King Bed and 1 Queen Bed

View all photos for Luxury Deluxe Villa 05 Bedrooms With Private Pool

Minibar, in-room safe, desk, iron/ironing board

Luxury Deluxe Villa 05 Bedrooms With Private Pool

  • Sleeps 10
  • 3 King Beds and 4 Single Beds

View all photos for Executive Deluxe With Living Room

Minibar, in-room safe, desk, iron/ironing board

Executive Deluxe With Living Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room With Balcony

Minibar, in-room safe, desk, iron/ironing board

Deluxe Twin Room With Balcony

  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Deluxe King With Sea View

Minibar, in-room safe, desk, iron/ironing board

Premier Deluxe King With Sea View

  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Presidential Villa with 05 Bedrooms with Private Pool

Minibar, in-room safe, desk, iron/ironing board

Luxury Presidential Villa with 05 Bedrooms with Private Pool

  • Sleeps 10
  • 4 Single Beds and 3 King Beds

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About this property

Best Western Premier Sonasea Phu Quoc

Luxury resort on the beach, with outdoor pool
At Best Western Premier Sonasea Phu Quoc, hit the beach, dine on-site at Essence or enjoy a drink at one of the resort's 2 bars/lounges.
Best Western Premier Sonasea Phu Quoc offers 566 accommodations with minibars and a safe. Cable televisions are provided. Accommodation at this 5-star resort has kitchenettes with microwaves and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and bidets.

This Phu Quoc resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Thala Spa has 6 treatment rooms, including rooms for couples. Services include massages. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Best Western Premier Sonasea Phu Quoc. During your stay, you're just a quick walk from Sonasea Phu Quoc Night Market. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Essence, a fine-dining restaurant that serves local and international cuisine
  • Take a swim in the outdoor pool
  • Treat yourself to massages at Thala Spa
  • Services include a children's club, a lifeguard on-site and dry cleaning/laundry
  • On-site recreation includes a gym and bicycles to rent
  • Steps from Sonasea Phu Quoc Night Market and 7 minutes on foot from Sonasea Beach
  • Free airport shuttle service
Best Western Premier Sonasea Phu Quoc offers its guests a full-service spa, an outdoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily. WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. A children's pool, spa services, and a terrace are also featured at the luxury Best Western Premier Sonasea Phu Quoc. You'll have access to the outdoor pool at a partner property. A roundtrip airport shuttle is free (available on request). Free self parking is available.

This 5-star Phu Quoc resort is smoke free.

Guests are served a free full breakfast daily.
Essence – This fine-dining restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
Oasis – This bar is located by the pool. Open daily.
C View Sky Bar – On-site rooftop bar. Guests can enjoy al fresco dining (weather permitting). Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, German, Hindi, Korean, Russian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:00 AM to 10:00 PM on request
  • Free self parking on site

Food and drink

  • Free full breakfast available daily
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • C View Sky Bar
  • Essence
  • Oasis

Things to do

  • Bicycle rentals
  • Children's club
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Children's club
  • Children's pool
  • Free cot
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Microwave
  • Minibar
  • Paper towels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Late check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Best Western Premier Sonasea Phu Quoc

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 1098000.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1098000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Best Western Premier Sonasea Phu Quoc offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Best Western Premier Sonasea Phu Quoc Resort
Best Western Premier Sonasea Resort
Best Western Premier Sonasea
Resort Best Western Premier Sonasea Phu Quoc Phu Quoc
Phu Quoc Best Western Premier Sonasea Phu Quoc Resort
Resort Best Western Premier Sonasea Phu Quoc
Best Western Premier Sonasea Phu Quoc Phu Quoc
Best Premier Sonasea Phu Quoc
Best Premier Sonasea Phu Quoc
Best Western Premier Sonasea Phu Quoc Resort
Best Western Premier Sonasea Phu Quoc Phu Quoc
Best Western Premier Sonasea Phu Quoc Resort Phu Quoc

Best Western Premier Sonasea Phu Quoc Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 103 out of 207 reviews" "
Rating 8 - Good. 65 out of 207 reviews" "
Rating 6 - Okay. 24 out of 207 reviews" "
Rating 4 - Poor. 9 out of 207 reviews" "
Rating 2 - Terrible. 6 out of 207 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yi Man

Stayed 2 nights in Aug 2024

10/10 Excellent

YONG HYEOK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for your money. Kinda out of the way.
If you're from North America you are probably like us and were questioning how a Beat Western is a 5 star hotel. But this hotel was great. Very good value for your money. Had an amazing stay here. Everything so comfortable and clean and safe feeling. The lazy river pool was so nice to float around in the early evening. While it's not the most convenient location the hotel makes up for it in spades. If you're ok with taking a taxi/grab around the city then I highly recommend this place.
Stayed 4 nights in Mar 2024

8/10 Good

Valerie

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Overall a great stay. The pool,beach and garden areas are outstanding. Plenty of sunbeds.There is a huge choice with the breakfast buffet but it is very busy at all the different times we went. Lots of dining options across thd road. Slight disatifaction with cleaning where something was wrong most of the 14 days we stayed. Small niggles - no bath towels,no towels. Robes taken but not replaced. In room dining trays (not ours) left in the corrider for 3 days before we asked for them to be removed.
Stayed 14 nights in Feb 2024

6/10 Okay

Lisa

Travelled with partner
Liked: Property conditions & facilities
Great location and facilities. Seemed understaffed for the size of hotel and number of guests. Looked like a 5 star hotel, but definitely didn’t experience like a 5 star hotel, with things missing or broken in room, took a long time for staff to action anything, breakfast was mostly cold and coffee hard to come by most mornings.
Stayed 5 nights in Mar 2024

6/10 Okay

Christopher

Stayed 6 nights in Feb 2024

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed over the Tet holiday, so naturally the hotel was full and there were a lot of children around. In saying this the hotel is designed to accomodate for children and it dose it well with pool access and game for them as well. All ocean view rooms have great sight lines of the waterfront and a nice sized balcony for two people to watch. I can recommend watching the sunset from the rooftop bar or the beach. Only one problem I encountered was the noise from the hall way, the walls between rooms are quiet so you will not hear your neighbours however once In the hallways you will hear the noise of bags and screaming children or yelling parents like they are in your room. Breakfast was a good selection of both western and Asian foods however recommend you go early to beat crowds. Can recommend this hotel!
Stayed 4 nights in Feb 2024

8/10 Good

inyoung

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
한국인 파티
한국인 너무 많아요.. 그리고 부페가 좀 정신없었어요 하지만 음식은 다 너무 맛있어서 살이 쪘습니다
Stayed 2 nights in Feb 2024

6/10 Okay

Entela

Liked: Property conditions & facilities
Location was good for families. Beautiful beach. Food was great. Free shuttle was a plus. Never understood how cleaning rooms worked. I was requesting a cleaning at 8 am and most of the time room was not cleaned till 4 pm even though they cleaned one room before or afer us or across from us ( this was every single day for 11 days in a row) sometimes our rooms were not cleaned at all even though we requested that service early in the morning. Cleaning quality was not good either, balcony was never cleaned in 11 days. Another thing we were not impressed was the line at the coffee machine in the morning and watering the flowers at the roof top or some balconies and dripping water on us while we were eating breakfast. I hope they improve this little things.
Stayed 11 nights in Dec 2023

6/10 Okay

Daryl

Liked: Cleanliness, amenities, property conditions & facilities
Celebrated a milestone birthday while staying here. My wife notified them and they made all sorts of promises to make the stay special. We received nothing at all and in fact had numerous poor customer interaction with the local staff. Would not recommend this hotel despite the nice environment.
Stayed 3 nights in Dec 2023

10/10 Excellent

Ann-Maree

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed here over the Christmas break and although the hotel was at capacity we could not fault it. The staff, especially Quin at reception, was extremely helpful and kind. No question was left un answered and the hospitality staff were amazing. We did not have to wait very long for anything. Would definitely recommend this place again. The fire show and the Foam Party was so much fun. Thank you
Stayed 3 nights in Dec 2023

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, room comfort
Our Phu Quoc getaway, anchored at Best Western Premier - Sonasea Phu Quoc, proved transformative. Situated on the island's southwest side, a brief 20-minute ride from the airport, it quickly evolved into our cherished family haven. Major kudos to Ms. Trang, the stellar Front Desk maestro, and Mr. Long from the concierge tour desk – the true heroes of our adventure. Ms. Trang's personalized tour of fantastic villas and the coveted balcony suite gave us a sneak peek into future vacations, leaving us with numerous reasons to make this our go-to getaway. The initial impression was nothing short of magical. The breezeway lobby adorned in Christmas splendor and the staff's efficient and welcoming nature set a tone of warm hospitality, initiating us with a complimentary beverage. Our deluxe suite, a spacious 2-bedroom, 2-bathroom apartment-style haven, exuded cleanliness and comfort. The room's impeccable sparkle and swift, top-notch housekeeping addressed any tweaks promptly. The beds were a dream, granting us a sleep fit for royalty. Breakfast, always a winner, left a minor beef – the absence of their legendary banana bread every day. Despite this, the overall spread remained top-notch. The pool emerged as the hero for our 9 and 11-year-old duo, who practically camped there, alternating between the main pool by the lobby and the 300-meter figure-eight pool leading to the beach pool. Pro tip: best swim times are early mornings and late afternoons till closing.
Stayed 5 nights in Dec 2023

8/10 Good

Milan

Liked: Cleanliness, room comfort
Average hotel in empty location
Average hotel in average area - don’t expect anything special. If you want to pick better place go to Sao beach and/or Grand World area
Stayed 2 nights in Dec 2023

10/10 Excellent

Harry

Liked: Cleanliness, amenities, property conditions & facilities
Modern property with good amenities
Stayed 2 nights in Dec 2023

10/10 Excellent

Russell

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel beachfront property Easy to get Grab taxis to take you into the main shopping and restaurant areas as this is a quiet location although Walking Street across the road has plenty of eateries Trips easy to organise from the hotel Will definitely stay here again
Stayed 5 nights in Nov 2023

10/10 Excellent

Tanya

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at this property for 1 night. We enjoyed our stay. The hotel has a great vibe to it. The included breakfast is comprehensive and tasty. The room was comfortable nicely appointed and had a lovely view from the balcony. The staff were friendly, helpful and professional. We would stay here again, and would recommend it to others.
Stayed 1 night in Aug 2023

8/10 Good

An

Travelled with family
Liked: Cleanliness, amenities
Like walkable around the property, like good breakfast.
Stayed 3 nights in Aug 2023

8/10 Good

Vileth

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel good food nice swimming pool staff friendly very good
Stayed 2 nights in May 2023

8/10 Good

Tai

Liked: Cleanliness, amenities, property conditions & facilities
Too far from the city.
Stayed 3 nights in Jun 2023

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautifully presented luxury hotel. No negatives at all. Rooms are nice, breakfasts enormous, pools fabulous, beach amazing. Would be happy to stay again.
Stayed 5 nights in Apr 2023

10/10 Excellent

Amyn

Liked: Cleanliness, property conditions & facilities
Good job
Stayed 4 nights in Feb 2023

10/10 Excellent

Tuong

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Ms. Trang from the front desk has done a superb job by communicating clearly to any questions asked and with a big smile on her face.
Stayed 4 nights in Jan 2023

10/10 Excellent

Paul

Travelled with partner, Travelled with group
Liked: Amenities, property conditions & facilities
Clean and nice

6/10 Okay

HONG

8/10 Good

jerrold

Travelled with family
Liked: Cleanliness, room comfort
Still okay.
This is the third Christmas I stayed at this property. I must say, I think the service has slipped a bit, the staff at the front desk had limited English ability, and the quality of the Christmas Eve gala was nit as good as in previous years (no Turkey). That said, we still enjoyed the stay, great weather and good location make this an attractive option.
Stayed 3 nights in Dec 2022