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Tropicana Resort

3.5 star property

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Photo gallery for Tropicana Resort

Private beach, sun-loungers, beach umbrellas
View from property
View from property
Meeting facility
Aerial view

Reviews

8.4 out of 10
Very good

Popular amenities

  • On private beach
  • Bar
  • Breakfast available
  • Pool
  • Gym
  • Room service

Explore the area

Map
100C/4 Tran Hung Dao St., Ward 7, Duong Dong Town, Phu Quoc, Kien Giang, 920000
  • Coi Nguon Museum
    ‪17 min walk‬
  • Long Beach Center
    ‪2 min drive‬
  • Dinh Ba Thuy-Long Thanh-Mau
    ‪3 min drive‬
  • Phu Quoc (PQC-Phu Quoc Intl.)
    ‪13 min drive‬

Room options

View all photos for Deluxe Room, Ocean View

Deluxe Room, Ocean View | Minibar, in-room safe, desk, soundproofing

Deluxe Room, Ocean View

  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Beachfront Double Room

LCD TV

Beachfront Double Room

  • 45 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Triple Room, Garden View

Deluxe Triple Room, Garden View | Living area | LCD TV

Deluxe Triple Room, Garden View

  • 42 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Standard Room, Garden View

Standard Room, Garden View | Living room | LCD TV

Standard Room, Garden View

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room with Ocean View

Minibar, in-room safe, desk, soundproofing

Deluxe Room with Ocean View

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room with Beach Front

Minibar, in-room safe, desk, soundproofing

Double Room with Beach Front

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room with Garden View

Minibar, in-room safe, desk, soundproofing

Family Room with Garden View

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Standard Room with Garden View

Minibar, in-room safe, desk, soundproofing

Standard Room with Garden View

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room with Pool View

Minibar, in-room safe, desk, soundproofing

Deluxe Room with Pool View

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Executive Bungalow with Garden View

Minibar, in-room safe, desk, soundproofing

Executive Bungalow with Garden View

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Similar properties

Exterior

Famiana Resort & Spa Phu Quoc

  • On private beach
  • Pool
  • Spa
  • Free airport shuttle
4.5 out of 5, Wonderful, (226)
The price is CHF 91
for 1 room
includes taxes & fees
5 Mar - 6 Mar
Famiana Resort & Spa Phu Quoc

About this property

Tropicana Resort

On private beach with outdoor pool, near Phu Quoc Night Market
Guests at this beach hotel will appreciate convenient on-site amenities such as a children's pool and barbecue grills.
Tropicana Resort offers 53 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. LCD televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, slippers, designer toiletries and complimentary toiletries.

This Phu Quoc hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and fridges can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Tropicana Resort, you'll be within walking distance of Phu Quoc Night Market. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy Asian cuisine and ocean views while dining at Tropical
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include free supervised childcare, dry cleaning/laundry and a concierge
  • On-site recreation includes a private beach and a gym
  • Just a 3-minute drive from Phu Quoc Night Market and 7 minutes from Phu Quoc Beach
  • Airport, theme park and shopping centre shuttle service available for a fee
Simply walk outside to smell the salty air and watch the ocean waves from the sandy beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, enjoy amenities at Tropicana Resort such as an outdoor pool, a children's pool and a fitness centre.

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a garden and a terrace.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Tropical – Overlooking the ocean, this restaurant specialises in Asian cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.
Late-night fare is available from room service (during limited hours).

Languages

Chinese (Mandarin), English, Italian, Russian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to 10:00 PM on request
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: VND 150,000 for adults and VND 100,000 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Tropical

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Cot (surcharge)
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Refrigerator on request
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach umbrellas
  • Garden
  • On a private beach
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Low-height counter and sink

Room amenities

Bedroom

  • Cot (surcharge)

Bathroom

  • Designer toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator on request

More

  • Air conditioning
  • Desk
  • Free weekday newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Tropicana Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 600000.0 per day.
  • Cots (infant beds) are available for VND 300000.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 150000 for adults and from VND 100000 for children
  • Airport shuttle fee: VND 300000 per room (one-way)
  • Crib (infant bed) fee: VND 300000.0 per night
  • Rollaway bed fee: VND 600000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
Tropicana Resort offers transfers from the ferry terminal and airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6 AM to 10 PM
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Tropicana Resort Phu Quoc
Tropicana Phu Quoc
Tropicana Resort Hotel
Tropicana Resort Phu Quoc
Tropicana Resort Hotel Phu Quoc

Tropicana Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 51 out of 127 reviews
Rating 8 - Good. 55 out of 127 reviews
Rating 6 - Okay. 11 out of 127 reviews
Rating 4 - Poor. 3 out of 127 reviews
Rating 2 - Terrible. 7 out of 127 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities
There was problem with the AC on my first day but they fixed the problem with giving me a new room with fine working AC so problem solved. This property has beautiful beach, pool and staff were very friendly and polite. I’ll definitely want to come back here.
Stayed 5 nights in Nov 2024

6/10 Okay

BINH

Air conditioning is token change other room and the bathroom i don’t like
Stayed 3 nights in Mar 2024

2/10 Terrible

Andjelka

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was first time in 10/2016. It was excellent. Ms.Jasmine manager was very kind and gave me upgraded room on the beach. Terrace chairs and table were dirty and sticky. I called cleaners. I wanted to make the tea in the evening. That was when I noticed that the tea tray was dirty and loaded with human hair like in the barber shop, plus the tray, tea pot and cups were dirty, too. Photo!!! The next morning I brought the tea tray to receptionist and asked for the manager to show her. She was not there at the moment. When I saw Ms. Jasmine again, I told her that I deserve I night free for the inconvenience that I experienced. During the first night I got some kind of allergy on my back, chest and upper arm. I believed it was bed bugs. Mr. Jasmine offered me some cream. She helped me and put cream on my back and chest. She even bought the new cream the next day because the previous one was expired. I declined. The breakfast was not worth the money($87/day). No many choices for breakfast. The soup was excellent. I asked for boiled eggs and the staff did it. The staff is kind, the resort has a lot of potentials, but a lot of things started to fall apart. The nice small beach was dirty. My check out was fast. Ms. Jasmine offered me 1 night free on my next stay for the inconvenience that I had. I refused and said that I would never come to Tropicana again. The site photos are not the real representative of Tropicana now. Too bad. It was once a beautiful place to stay and enjoy.
Stayed 3 nights in Feb 2021

2/10 Terrible

Christopher

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
👎
Don’t be fooled by the pics, won’t go into any detail as they left a birthday cake in my room on my birthday. But I wouldn’t stay here again..sorry
Stayed 5 nights in Feb 2020

8/10 Good

Tune

Travelled with family
Liked: Staff & service
The property was prime location but accommodation was out dated. For the bathroom you only get bath towels and they were had and scratchy.
Stayed 3 nights in Jan 2020

8/10 Good

anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was lovely. Would benefit from felt pads on the furniture as the room above us dragged heavy chairs across the floor during the night and from 6 am onwards. Breakfast catered for Russians and very little available for other cultures. Really nice staff and great room sizes Beach was lovely but too many sun beds crowded into small spaces. Easy walk into town.
Stayed 9 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
pros - good location, not so far from shops - good view from the room (ocean view), near to the beach - good varieties for breakfast - excellent wifi connection cons - in the itinerary mentioned i am entitled for free airport service, when arrive, the receptionist mentioned the hotel FORGOT about the arrangement, and going back still cant arranged as the hotel said need to be arranged 24 hrs earlier (shouldnt they arranged for us?) - room got bug, me and my child got bitten twice in 2 days - fan in the room has a 'strange' sound - staff not really friendly
Stayed 3 nights in Nov 2019

8/10 Good

W

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A value-for-money stay in Duong Dong with beachfront. The staff is very helpful too!
Stayed 3 nights in Oct 2019

10/10 Excellent

Christina, Melbourne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like everything there, all good, The pool is nice. Nice beach. Good bed, Services are friendly
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nearby nigh market and a lot restaurant around . You can take a walk to night market
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really loved the property we had a beach bungalow right on the beach was beautiful. short distance from town. no need to get any closer to the town not much there only night markets and you only need to go there once. heaps of food places around the hotel with great street food and small restaurants. Staff were lovely and helpful. Only complaint was we bought a tour at hotel which they offer. Says you get a private car to for the tour. on Day small taxi picked us up . no room for 5 hours of drive tour and driver did not speak any English which I can understand but a little conversation can help or make the interesting. other taxi drivers we went with spoke English he only said pepper farm honey farm pearl place. We always get caught out with tours in Vietnam .though I had this one in the bag. next time.
Stayed 8 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Right on the beach. Very helpful staff with good English.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Good breakfast. Everything in the room working. Lovely greenery around.
Stayed 1 night in Jul 2019

6/10 Okay

Phillip

Travelled with group
Disliked: Staff & service
Suck................................................
Stayed 2 nights in May 2019

10/10 Excellent

David, Highfields

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room on the beachfront, massage ladies on the beach out the front of hotel were terrific, pool was quite big and plenty of lounges.
Stayed 4 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very polite and friendly
Stayed 2 nights in May 2019

8/10 Good

TM, Vancouver, CA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean and the staff is very friendly. The only unfortunate thing is the construction site directly west of the resort that can be very annoying during the morning hours - especially when you are trying to sleep in after a long night.
Stayed 3 nights in Apr 2019

8/10 Good

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Southeast Asia Travel
We had a great time at the Tropicana. The beach was nice. The pool was clean and well kept in a lush garden setting. Breakfast was great with a good selection of Asian and European items. Please try the pho in the morning, changing flavours every day . If I have to criticize the place it would be for the weak air conditioning in the room. The weather was extremely hot and the air conditioning just could not keep up. WiFi was ok. Overall a great experience would recommend the place. There slogan on the T-shirt says “as we care” maybe not the best translation.
Stayed 5 nights in Apr 2019

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect resort!
This was my second stay at Tropicana, and what can I say, another amazing experience. The customer service is second to none, even after check out. Like an idiot I left my passport in my room and didn’t realise until I was at the airport, after a quick phone call they searched the room, found my passport and the manager of the resort personally delivered it to me at the airport in time for me to make my flight. Thank you so much. I’m looking forward to staying again.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
People make you feel welcome. Location is good and the beach is perfect for a family fun.
Stayed 4 nights in Dec 2018

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location on the beach near city center
Great stay. Nice rooms. Great location on the beach near city center, in walkingdistance to restaurants, bars and supermarkets.
Stayed 4 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice little hotel with a great pool and good stretch of beach. The rooms were lovely (I think I just had a standard double - which was very nice). There is building work going on next door - but you don't really see it and there wasn't much noise and so don't let that put you off. I got a great price for my room and so was completely happy
Stayed 1 night in Nov 2018

8/10 Good

adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good spot
Nice location and pool
Stayed 1 night in Aug 2018

10/10 Excellent

Louis, Phú Quoc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendliness of staff, very helpful. The workers constantly cleaning the property. The pool was big and deep, the water temperature was nice, not too hot. Unfortunately due to the weather conditions I did not get a chance to go in the ocean. Too dangerous with the waves. Many restaurants nearby. The hotel also has one with good food options.
Stayed 4 nights in Jul 2018