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Citygate Kamala Resort and Residence

5.0 star property

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Photo gallery for Citygate Kamala Resort and Residence

3 outdoor pools, open 7:00 AM to 10:00 PM, free pool cabanas
Terrace/patio
Terrace/patio
Junior Suite, Pool View | Down duvets, Select Comfort beds, in-room safe, individually furnished
Junior Suite, Twin Beds | Down duvets, Select Comfort beds, in-room safe, individually furnished

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Pool
  • Room service
  • Gym

Explore the area

Map
71/21 Moo 3, Kathu, Kamala, Phuket, 83150
  • Phuket FantaSea
    ‪9 min walk‬
  • Kamala Beach
    ‪12 min walk‬
  • Big C Market Kamala
    ‪12 min walk‬
  • Phuket (HKT-Phuket Intl.)
    ‪41 min drive‬

Room options

View all photos for Junior Suite, Pool View

Junior Suite, Pool View | Down duvets, Select Comfort beds, in-room safe, individually furnished

Junior Suite, Pool View

  • 35 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Twin Beds

Junior Suite, Twin Beds | Down duvets, Select Comfort beds, in-room safe, individually furnished

Junior Suite, Twin Beds

  • 35 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | Living area | LED TV

Family Suite, 2 Bedrooms

  • 70 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 King Beds and 1 Single Sofa Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Down duvets, Select Comfort beds, in-room safe, individually furnished

Junior Suite, 1 King Bed

  • 35 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Citygate Kamala Resort and Residence

Luxury aparthotel with 3 outdoor pools and full-service spa
3 outdoor pools, a full-service spa and a restaurant are available at this aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a poolside bar are on-site. Each apartment provides an LED TV with cable channels, plus a kitchenette with a fridge, a stovetop and a microwave. Comforts include a Select Comfort bed and a down duvet, and guests will also appreciate thoughtful touches, such as bathrobes and slippers.
Citygate Kamala Resort and Residence offers 388 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies. This individually furnished accommodation has separate sitting areas. Select Comfort beds feature down duvets. LED televisions come with cable channels. Accommodation at this 5-star aparthotel has kitchenettes with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Kamala aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.
The on-site spa has couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments.
During your stay at Citygate Kamala Resort and Residence, you're just a quick walk from Tsunami Memorial. You'll find features such as free WiFi in public areas and free self-parking, plus 3 outdoor pools. This luxury aparthotel has 388 apartments. Each apartment offers free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a balcony and a Select Comfort bed
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Continental breakfast served daily for a fee
  • Take a swim in the 3 outdoor pools
  • Indulge with body scrubs, body treatments or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • 12 minutes by foot from Kamala Beach and a 5-minute drive from Surin Beach
  • Airport shuttle service available for a fee
Citygate Kamala Resort and Residence offers its guests a full-service spa, 3 outdoor swimming pools, a health club, and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

You'll find a 24-hour business centre on site. A rooftop terrace, a library, and tour/ticket assistance are also featured at the luxury Citygate Kamala Resort and Residence. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Kamala aparthotel.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 11:00 AM.
On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English, Russian, Thai

Property amenities

Pool/Spa

  • 3 outdoor pools
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Free pool cabanas
  • Full-service spa
  • Manicures/pedicures
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children's pool

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Tea bags/instant coffee

Dining

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: THB 350 for adults and THB 175 for children
  • 24-hour room service
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Bedsheets provided
  • Down comforter
  • Rollaway/extra bed: THB 1,200 per night
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • LED TV with cable channels
  • Library

Outdoor areas

  • Balcony
  • Garden
  • Outdoor furniture
  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 24-hour business centre
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Free local calls
  • Free newspapers in lobby
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near a health/beauty spa
  • Near a hospital

Things to do

  • Children's pool
  • Gym
  • Health club

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 388 units
  • Garden
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Citygate Kamala Resort and Residence

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 1200 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately THB 350 for adults and from THB 175 for children
  • Airport shuttle fee: THB 1000 per vehicle (one-way)
  • Rollaway bed fee: THB 1200 per night
  • Credit card charges are subject to a surcharge of 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Citygate Kamala Resort and Residence offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Citygate Kamala And Kamala
City Gate Residence Resort Spa
Citygate Kamala Resort Residence
Citygate Kamala Resort Residence SHA Plus
Citygate Kamala Resort and Residence Kamala
Citygate Kamala Resort and Residence Aparthotel
City Gate Residence Resort Medical Center Phuket
Citygate Kamala Resort and Residence Aparthotel Kamala

Citygate Kamala Resort and Residence Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 22 out of 63 reviews
Rating 8 - Good. 20 out of 63 reviews
Rating 6 - Okay. 12 out of 63 reviews
Rating 4 - Poor. 4 out of 63 reviews
Rating 2 - Terrible. 5 out of 63 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, amenities
It was ok but the rooms need some maintenance
Stayed 4 nights in Dec 2024

8/10 Good

Luxana

Liked: Cleanliness, property conditions & facilities
Really nice hotel and pools. Buffet breakfast was good with a few different options. They do have a restaurant which we didn’t try. The room has basic necessities - towels, dressing gowns, slippers, toiletries etc. Bottled water is provided every day. Kitchen is stocked with cooking utensils, plates etc but you need to buy your own ingredients. The room has a TV but no streaming platforms so best to bring a HDMI cable. Daily housekeeping is good. Could be more thorough with thrirt Hotel has a self service laundromat on the ground floor. Ample free parking with easy access to elevators to get to your room.
Stayed 8 nights in Nov 2024

6/10 Okay

Irene

Disliked: Property conditions & facilities
Stayed 7 nights in Oct 2024

6/10 Okay

Tyler

Business traveller
Liked: Cleanliness, room comfort
Stayed 9 nights in Sep 2024

8/10 Good

Peter, Douglas

Liked: Cleanliness, amenities
Very small room. Receptionist hmmmm…
Stayed 7 nights in Sep 2024

10/10 Excellent

Felipe

Liked: Cleanliness, room comfort
Loved it 10/10!
I would live there, honestly. The place is amazing, everything about it. The pool, the rooms and surprisingly the gym! This was the best stay I had in Thailand so far
Stayed 1 night in Sep 2024

10/10 Excellent

Thy

Travelled with partner
Liked: Cleanliness
Stayed 7 nights in Jun 2024

6/10 Okay

JOHN, San Jose

Travelled with group
inconvenient
Stayed 3 nights in Apr 2024

10/10 Excellent

Zoe

Travelled with partner
Liked: Cleanliness
Other near by towns seemed to have more to offer, rather small quiet area, which if this is what you are after then perfect. The hotel was great, as were the staff. However, the gym facilities were not as expected - looked okay but a lot of the kit was damaged/old/not working properly
Stayed 6 nights in Mar 2024

10/10 Excellent

MISS

Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

Brady

Liked: Cleanliness, amenities, property conditions & facilities
Nice place for families, although I was not traveling with a family. Facilities were nice, staff was great and the nightlife was just a 10 minute easy walk away. Downside is it’s a bit loud. Can hear every slamming door outside the hallway from inside the room.

2/10 Terrible

Karen

Travelled with family
Disliked: Amenities
This is not a hotel, it’s condos . There is nothing in the area , no bars , restaurants. Beach is at least 25 min walk, the condo shuttle only small goes beach every two hours . Breakfast is cold . No hotel service , only reception, and they are rude and unhelpful. People in pool at 2am, screaming shouting . This place is for people who don’t want to leave the property , but would be very poor for a 24 hour stay put zone . It’s not worth half what it costs . The condos are nice , but no cleaning unless requested , they are privately owned . Just remember as not a hotel, no hotel service at all . Just a check in desk . We left after two nights , would have cost £25 round trip to Patong area .
Stayed 11 nights in Dec 2023

2/10 Terrible

Karen

Stayed 5 nights in Dec 2023

4/10 Poor

Zeinab

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Karl, Phoenix

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Kaushiq

Stayed 1 night in May 2023

4/10 Poor

Alexander, Wandsworth

Disliked: Property conditions & facilities
This place has only been around since 2019 and only just getting on its feet. The quality of the build is suspect and there are numerous hazzards, such as unprotected drops, railings and barriers that are insufficient to prevent falls and unevenly built stairs. It's an accident waiting to happen. In Europe or North America it would be shut down by building control until repairs and improvements were carried out.
Stayed 7 nights in Apr 2023

6/10 Okay

MAY YIN

Stayed 3 nights in Apr 2023

6/10 Okay

Allister

Liked: Cleanliness
Disliked: Room comfort
Affordable but not to everyone taste
The resort has a lot of facilities and is very affordable. I would however not return only due to the fact that the resort was mainly occupied by what one could only assume were digital nomads. Selfies, laptops, drones and staging exercises galore. It reminded me of work....The pools are great but even though most close at 6pm, visitors (with small children) were running around, playing games and drinking/smoking till 10pm/11pm at night. I could not reach reception as no resort book was in the room to alert them of the pool noise so did it via Facebook messenger. This was 5 days ao..still no reply. None of the pools were Adult only so if you wanted a quite float about in one of the pools, you'll likely be disappointed. Water pressure was a big issue and we only had 1 hot shower during our 5 night stay. Some decor are also in the wrong buildings. The Bangkok building has Brooklyn (New York) artwork on the ground floor. The New York building has an Eifel tower on the desk on the ground floor. Resort is 2min walk to the local market and roughly 10min to the beach, so well located. On this point, it is on a main rd though so expect some road noise. Staff were friendly but could have been more proactive. I find it unacceptable that no guest book was in each room to indicate emergency numbers..this is a standard in all resorts and with so many young families, a Dr's number will help in any emergency..but perhaps it is only condo's being managed by an outside party vs. a resort
Stayed 5 nights in Apr 2023

10/10 Excellent

Tri

Liked: Cleanliness, property conditions & facilities
High quality room amenities and bedding. Good customer service. Shuttle to the beach is a plus. Breakfast has limited choice. Room cleaning is lacking, didn’t remove trash.
Stayed 4 nights in Mar 2023

6/10 Okay

Shelby

Stayed 7 nights in Jan 2022

8/10 Good

Yigal

Liked: Room comfort
Stayed 1 night in Feb 2022

8/10 Good

Danny, London

Liked: Cleanliness, amenities
Liked everything about the property except noisy air conditioning. Otherwise everything good.👍
Stayed 19 nights in Feb 2020

8/10 Good

Tomoyuki

Liked: Room comfort
Stayed 6 nights in Dec 2024

6/10 Okay

dinh bang

Stayed 8 nights in Nov 2024