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Splash Beach Resort, Mai Khao, Phuket

5.0 star property

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Photo gallery for Splash Beach Resort, Mai Khao, Phuket

2 outdoor pools, pool umbrellas, pool loungers
3 Bedroom Pool Villa with Kitchen | Living area | 32-inch flat-screen TV with satellite channels, TV
2 Bedroom, Pool Villa | Free minibar items, in-room safe, individually furnished, desk
On the beach
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Spa

Explore the area

Map
65 Moo 4, Mai Khao Soi 4, Mai Khao, Phuket, 83110
  • Splash Jungle Water Park
    ‪6 min walk‬
  • Sirinat National Park
    ‪15 min walk‬
  • Mai Khao Beach
    ‪18 min walk‬
  • Phuket (HKT-Phuket Intl.)
    ‪16 min drive‬

Room options

View all photos for Family Suite, 1 Bedroom, Balcony

Family Suite, 1 Bedroom, Balcony | Living area | 32-inch flat-screen TV with satellite channels, TV

Family Suite, 1 Bedroom, Balcony

  • 70 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bunk Bed

View all photos for 3 Bedroom Penthouse Pool Suite with Kitchen

Free minibar items, in-room safe, individually furnished, desk

3 Bedroom Penthouse Pool Suite with Kitchen

  • 209 sq m
  • Sleeps 6
  • 2 King Beds and 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Balcony

Free minibar items, in-room safe, individually furnished, desk

Deluxe Room, 1 King Bed, Balcony

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom Penthouse Pool Suite

2 Bedroom Penthouse Pool Suite | Free minibar items, in-room safe, individually furnished, desk

2 Bedroom Penthouse Pool Suite

  • 209 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Twin Room, Balcony

Deluxe Twin Room, Balcony | Free minibar items, in-room safe, individually furnished, desk

Deluxe Twin Room, Balcony

  • 34 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for 1 Bedroom Suite with kitchen and Balcony

1 Bedroom Suite with kitchen and Balcony | Free minibar items, in-room safe, individually furnished, desk

1 Bedroom Suite with kitchen and Balcony

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive 1 Bedroom Family Suite No Balcony

Free minibar items, in-room safe, individually furnished, desk

Executive 1 Bedroom Family Suite No Balcony

  • 70 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Executive Room, 1 King Bed, Balcony

Executive Room, 1 King Bed, Balcony | Free minibar items, in-room safe, individually furnished, desk

Executive Room, 1 King Bed, Balcony

  • 32 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Residence no balcony

1 Bedroom Residence no balcony | Free minibar items, in-room safe, individually furnished, desk

1 Bedroom Residence no balcony

  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room, Balcony

Executive Double Room, Balcony | Free minibar items, in-room safe, individually furnished, desk

Executive Double Room, Balcony

  • 34 sq m
  • Resort view
  • Sleeps 2
  • 2 Double Beds

View all photos for Villa

Villa | Free minibar items, in-room safe, individually furnished, desk

Villa

  • 180 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Family Suite, 1 Bedroom (No Balcony)

Free minibar items, in-room safe, individually furnished, desk

Family Suite, 1 Bedroom (No Balcony)

  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for 4 Bedroom Pool Villa with Kitchen

4 Bedroom Pool Villa with Kitchen | Free minibar items, in-room safe, individually furnished, desk

4 Bedroom Pool Villa with Kitchen

  • 270 sq m
  • Sleeps 8
  • 3 King Beds and 2 Single Beds

View all photos for Executive 1 Bedroom Suite No Balcony

Free minibar items, in-room safe, individually furnished, desk

Executive 1 Bedroom Suite No Balcony

  • 50 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for 3 Bedroom Pool Villa with Kitchen

3 Bedroom Pool Villa with Kitchen | Free minibar items, in-room safe, individually furnished, desk

3 Bedroom Pool Villa with Kitchen

  • 180 sq m
  • Sleeps 6
  • 2 King Beds and 2 Single Beds

View all photos for Executive 1 Bedroom Family Suite with Balcony

Free minibar items, in-room safe, individually furnished, desk

Executive 1 Bedroom Family Suite with Balcony

  • 70 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for 2 Bedroom Pool Villa with Kitchen

2 Bedroom Pool Villa with Kitchen | Free minibar items, in-room safe, individually furnished, desk

2 Bedroom Pool Villa with Kitchen

  • 130 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony | Free minibar items, in-room safe, individually furnished, desk

Deluxe Double Room, Balcony

  • 32 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for 4 Bedroom Penthouse Pool Suite with Kitchen

4 Bedroom Penthouse Pool Suite with Kitchen | Free minibar items, in-room safe, individually furnished, desk

4 Bedroom Penthouse Pool Suite with Kitchen

  • 235 sq m
  • Sleeps 8
  • 3 King Beds and 2 Single Beds

View all photos for 3 Bedroom Penthouse Pool Suite

Free minibar items, in-room safe, individually furnished, desk

3 Bedroom Penthouse Pool Suite

  • 211 sq m
  • Sleeps 6
  • 1 King Bed and 4 Single Beds

View all photos for 3 Bedroom Residence with Balcony

3 Bedroom Residence with Balcony | Free minibar items, in-room safe, individually furnished, desk

3 Bedroom Residence with Balcony

  • 154 sq m
  • Sleeps 6
  • 1 King Bed and 4 Single Beds

View all photos for 2 Bedroom Residence with Kitchen and Balcony

Free minibar items, in-room safe, individually furnished, desk

2 Bedroom Residence with Kitchen and Balcony

  • 140 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for 2 Bedroom Residence with Balcony

2 Bedroom Residence with Balcony | Free minibar items, in-room safe, individually furnished, desk

2 Bedroom Residence with Balcony

  • 140 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for 1 Bedroom Residence with Kitchen and Balcony

Free minibar items, in-room safe, individually furnished, desk

1 Bedroom Residence with Kitchen and Balcony

  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Bedroom Residence with Balcony

1 Bedroom Residence with Balcony | Free minibar items, in-room safe, individually furnished, desk

1 Bedroom Residence with Balcony

  • 80 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Double no balcony

Deluxe Double Double no balcony | Free minibar items, in-room safe, individually furnished, desk

Deluxe Double Double no balcony

  • 32 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Kitchen (Balcony)

Suite, 2 Bedrooms, Kitchen (Balcony) | Free minibar items, in-room safe, individually furnished, desk

Suite, 2 Bedrooms, Kitchen (Balcony)

  • 86 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Twin Room, 2 Twin Beds (No Balcony)

Deluxe Twin Room, 2 Twin Beds (No Balcony) | Free minibar items, in-room safe, individually furnished, desk

Deluxe Twin Room, 2 Twin Beds (No Balcony)

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for 2 Bedroom, Pool Villa

2 Bedroom, Pool Villa | Free minibar items, in-room safe, individually furnished, desk

2 Bedroom, Pool Villa

  • 194 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

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About this property

Splash Beach Resort, Mai Khao, Phuket

Luxury resort with 2 restaurants and 2 outdoor pools
Along with 2 restaurants, this resort has 2 outdoor pools and a full-service spa. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a water park (surcharge), 2 bars/lounges and a fitness centre are on-site.
Splash Beach Resort, Mai Khao, Phuket offers 455 air-conditioned accommodations with minibars (stocked with some free items) and minibars. Each accommodation is individually furnished. 32-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower with a rainfall showerhead, bathrobes, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Complimentary bicycles and a water park (surcharge) are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa.
Our customers tell us that they can't get enough of the helpful staff at Splash Beach Resort, Mai Khao, Phuket. During your stay, you're just a quick walk from Splash Jungle Water Park. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 2 restaurants, a swim-up bar and a poolside bar
  • Splash around at the water park or swim in the 2 outdoor pools
  • Treat yourself with a visit to the full-service spa
  • Services include babysitting, a free children's club and a lifeguard on-site
  • On-site recreation includes a gym, complimentary bicycles and a playground
  • Guests speak favourably about the overall condition of the property and the proximity to the airport
  • Steps from Splash Jungle Water Park and a 3-minute drive from Mai Khao Beach
  • Airport and shopping centre shuttle service available for a fee
As a guest of Splash Beach Resort, Mai Khao, Phuket, you'll find a full-service spa, a water park (surcharge), and 2 outdoor swimming pools. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this resort measures 10344 square feet (961 square metres) and includes conference space. A children's pool, a fitness centre, and spa services are also featured at the luxury Splash Beach Resort, Mai Khao, Phuket. An airport shuttle (available 24 hours) and a shopping centre shuttle are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Mai Khao resort.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
Splash Beach Resort, Mai Khao, Phuket has 2 restaurants on site.
24-hour room service is available.

Languages

English, Russian, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Shopping centre shuttle (surcharge)
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • A swim-up bar

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Playground
  • TV in common areas
  • Water park

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,344 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Free bottled water
  • Free minibar (limited items)
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
The onsite Splash Jungle Water Park is open from 10 AM to 5:45 PM.
This property's mandatory gala dinner fee on December 31, 2023 includes 8 persons in "4 Bedroom Pool Villa with Kitchen" and "4 Bedroom Penthouse Pool Suite with Kitchen" room types; 6 persons in "3 Bedroom Pool Villa with Kitchen", "3 Bedroom Residence with Balcony", and "3 Bedroom Penthouse Pool Suite" room types; 4 persons in "2 Bedroom, Pool Villa", "2 Bedroom Pool Villa with Kitchen", "2 Bedroom Penthouse Pool Suite", "2 Bedroom Residence with Balcony", and "2 Bedroom Residence with Kitchen and Balcony" room types; 2 persons in all other room types. The listed gala dinner fee is required per person for guests exceeding this number in all room types.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Splash Beach Resort, Mai Khao, Phuket

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 1800.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 2000.0 per night
  • New Year's Eve (31 December) Gala Dinner per adult: THB 3999
  • New Year's Eve (31 December) Gala Dinner per child: THB 1999 (from 2 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: THB 750 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1800.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Splash Beach Resort, Mai Khao, Phuket offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Splash Beach Resort Langham Hospitality Group Mai Khao
Splash Beach Resort Langham Hospitality Group
Splash Beach Langham Hospitality Group Mai Khao
Splash Beach Langham Hospitality Group
Splash ngham Hospitality Grou

Splash Beach Resort, Mai Khao, Phuket Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 400 out of 825 reviews
Rating 8 - Good. 242 out of 825 reviews
Rating 6 - Okay. 109 out of 825 reviews
Rating 4 - Poor. 43 out of 825 reviews
Rating 2 - Terrible. 31 out of 825 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed in a 4 room villa in the hotel, with a dry kitchen and a sizable pool in the villa. It was walking distance to the beach. Would have been better if there are beach chairs on the beach. Most of the guests were at the pool, but all the beach chairs were full. The customer service at the hotel was good, staff were friendly. We can call a buggy to get to the splash jungle or to go to the breakfast hall. It was a really good stay for the family.
Stayed 4 nights in Nov 2024

4/10 Poor

Elina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worn out hotel
Huge and crowded hotel. It has seen its' best days. Full of Russian tourists and services are made for them. Children might like the water park if they do not care about worn out chairs and painting. Long walk to the beach where the only pool located.
Stayed 1 night in Dec 2024

8/10 Good

Dennis

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice, but lacking in some areas
This was my second time staying here 5 years apart. Both times there were water shut offs and pools down for maintenance with a days notice. The place seemed nearly empty this time compared to when I was here before and they still wouldn’t allow us to check out an hour later because they said they needed the room. Over all it was a nice place, if you want to get a lounger by the pool you need to be an early riser because there’s not nearly enough. And they had one bartender to serve the entire restaurant, bar as bd pool area so service was non existent.
Stayed 4 nights in Nov 2024

10/10 Excellent

Akman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel but catering for Russians
Stayed 1 night in Nov 2024

10/10 Excellent

Shondrika

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A mini paradise
I love everything about this resort! Except the distance from the major areas and activities. But you can easily get to for a reasonable price with Bolt app. Customer Service superb! Maintenance of property is excellent. Its so big that you need a week to see everything, lol. Complimentary Trolly service around the property. Within walking distance of a few stores, souvenir spots, massages, and local food options. It has a waterpark, dining options, a small market, spa services, and buffet style options. I wish it was more options for breakfast. Would highly recommend, great value, and worth booking.
Stayed 3 nights in Nov 2024

10/10 Excellent

Venura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Child safe environment with fun activities like the water park which we enjoyed a lot. Spread across a large area, relaxing quiet hotel to enjoy. Rooms are spacious Some improvements: Hotel never replies to Expedia messages. Our toilet started spreading some gas regardless how many times housekeeping cleans it.
Stayed 4 nights in Nov 2024

6/10 Okay

Lonnie

Travelled with family
Liked: Staff & service, amenities
Fun atmosphere. Room was spacious and bed was comfortable, but smelled very badly.
Stayed 1 night in Nov 2024

10/10 Excellent

Letitzia

Liked: Cleanliness, property conditions & facilities
Excellent food, service, and amenities, close yo air port, great beach and safe for children as the tie is calm.
Stayed 1 night in Nov 2024

10/10 Excellent

Kimberley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was travelling with children and stayed here due to its proximity to the airport. I was initially concerned and going to cancel because travel made us a day late and they would not allow me to cancel in advance (despite Expedia advertising you could cancel up to 24 hours before and we were well within this limit) and would charge us a cancellation fee equivalent to our entire stay. Despite this hiccup we checked in a day late and stayed for 2 nights. The property is lovely. Well maintained, and huge. Golf cart service was very convenient and quick If you didn’t feel like walking to the beach, pool, restaurants, etc. The buffet breakfast included in our stay was great. Lots of choices and good quality. Not super hot, but typical for buffet. The room exceeded our expectations. The beds and linens were super comfortable and the a/c worked well. The beach access was very convenient and was beautiful to swim, watch the sunset or the airplanes land. We thought it would be really noisy with airplane traffic, but wasn’t a problem in our building. The service at the resort was great - friendly, helpful and accommodating. The water park was fun. Lots of great slides … hours of entertainment for the children with almost zero wait/lineups when we went. The water park is in need of some maintenance. Tiles falling off, etc., in need of some paint, for example. staff were friendly. This hotel received a trip advisor rating of 8.5 and I’d say this is exactly right. Would recommend.
Stayed 3 nights in Nov 2024

8/10 Good

Tamie

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to rest
Stayed 3 nights in Nov 2024

10/10 Excellent

Mohammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Philip Hjalmar Olof

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value and recommended. Water park and beach both great but dining options on site are limited. Hotel is remote and site is large, so you often need to use golf carts to travel.
Stayed 2 nights in Nov 2024

4/10 Poor

Nicholas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Laura Lopez

Travelled with group
Disliked: Cleanliness, staff & service, amenities
Check in was a nightmare my room was not ready I waited over 2 hours and I was given a room I didn’t choose. My room didn’t have towels it took them 2 hours to bring any. I would call the lobby 2-3 times no answer I wouldn’t stay here again
Stayed 3 nights in Nov 2024

10/10 Excellent

LEWIS JAMES ROBERT

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an absolute ball at the resort, was very clean and staff amazing would defo go again
Stayed 10 nights in Nov 2024

8/10 Good

Mia

Travelled with family
Liked: Staff & service, room comfort
Stayed 5 nights in Nov 2024

8/10 Good

Mohammad

Travelled with family
Stayed 1 night in Nov 2024

10/10 Excellent

Matt

Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Bouakham

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Stayed in 3 bedroom penthouse suite. Perfect for families. Wish there was another mini fridge upstairs. Waterpark fun for kids and adults. Dated facilities but they are trying. Only area of improvement would be breakfast buffet. Way too busy. Should bestaggered

10/10 Excellent

Lorrie Brewer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an absolute delight! We had no idea about the water park adjacent. Decided to take advantage, and so glad we did. So much fun.
Stayed 2 nights in Nov 2024

10/10 Excellent

Louise Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got an amazing deal when vooking and ended up with a 3 bed penthouse with our own pool.... the apartment was huge, modern, clean and beautifully designed. The pools and water park were all clean and great to use. There are drivers with golf buggies all ivwr to take you where you want to go within the hotel, but it wasnt as large as i thought so it was easy enough to walk everywhere. The staff, especially the housekeeping staff were polite and friendly. Its right next to the beach, although the sea gets deep very quick and theres no lifeguard on it so its advised no swimming. Its also right next to the airport which is great for transfer times .... you can walk down the beach to get a great view of the planes taking off. Although its noisy, you get used to it. The food in the beach diner was nice, good prices, lots of choice. Theres also a few nearby (5 min walk) restaurants and a 7-11 and ATM . Our only issues with the place were.. 1. It got dark around 6pm, and the hotel grounds are lit to make it look beautiful, not for practicality... it was pitch black in place's and we often had to jump out the way to avoid the golf buggies at night. 2. Breakfast is absolute carnage... theres no system, its open from 6.30 til 10.30 and everyone seems to turn up between 8 and 9.30... theres no cutlery, no cups and nowhere to sit half the time. It would make sense if they gave everyone an allocated 30 minute slot on arrival. Other than that, its a lovely quiet family resort.
Stayed 9 nights in Oct 2024

10/10 Excellent

ka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water park is in the resort, good for family
Stayed 1 night in Oct 2024

6/10 Okay

Asaf

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

8/10 Good

Lynsey

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to airport
Stayed 1 night in Oct 2024

6/10 Okay

Ethan

Travelled with family
Liked: Cleanliness
This place is hard to review. Technically everything individually is not good, but the sum of parts make it good for families. Rooms are big, but not so nice. Feee acces to water park, breakfast is zero stars to having free breakfast is more like punishment, but watching plans take off from her beach was great. Cashew chicken was good for dinner. I dunno, it’s fine.
Stayed 3 nights in Oct 2024