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The Memory at On On Hotel

3.0 star property

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Building design
Junior Suite | Free minibar, in-room safe, desk, blackout curtains
Property amenity
Junior Suite | Free minibar, in-room safe, desk, blackout curtains
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
19 Phangnga Road, Tambon Talad Yai, Phuket, Phuket, 83000
  • Thavorn Museum
    ‪3 min walk‬
  • Phuket Baba Museum
    ‪3 min walk‬
  • Phuket Weekend Market
    ‪4 min walk‬
  • Phuket (HKT-Phuket Intl.)
    ‪50 min drive‬

Room options

View all photos for Superior Room

Superior Room | Free minibar, in-room safe, desk, blackout curtains

Superior Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room

Deluxe Room | Free minibar, in-room safe, desk, blackout curtains

Deluxe Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Free minibar, in-room safe, desk, blackout curtains

Junior Suite

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Lobby

Courtyard by Marriott Phuket Town

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, (304)
The price is CHF 106
for 1 room
includes taxes & fees
15 Mar - 16 Mar
Courtyard by Marriott Phuket Town

About this property

The Memory at On On Hotel

Hotel connected to a shopping centre in Old Phuket Town with a 24-hour front desk
Dry cleaning, laundry facilities and a 24-hour front desk are available at this hotel. WiFi in public areas is free. Additionally, tour/ticket assistance, gift shops/newsstands and a front desk safe are on-site.
The Memory at On On Hotel offers 35 air-conditioned accommodations with free minibar items and a safe. 32-inch LED televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at The Memory at On On Hotel. During your stay, you'll be connected to a shopping centre and just a quick walk from Phuket Weekend Market. Features include free WiFi in public areas, plus dry cleaning service and a round-trip airport shuttle (surcharge).
  • Free WiFi
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Steps from Phuket Weekend Market and a 2-minute drive from Patong Go-Kart Speedway and Phuket Offroad Fun Park
  • Airport shuttle service available for a fee
The Memory at On On Hotel offers its guests gift shops/newsstands, tour/ticket assistance, and laundry facilities. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The Memory at On On Hotel also features dry cleaning/laundry services, a front desk safe, and an ATM.

Smoking is allowed in designated areas at this 3-star Phuket hotel.

Languages

English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Memory at On On Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 705 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: THB 900 per vehicle (one way)
  • Rollaway bed fee: THB 705 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 0835555002231

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Memory Hotel Phuket
Memory Phuket
The Memory At On On Hotel Phuket/Phuket Town

The Memory at On On Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 376 out of 589 reviews
Rating 8 - Good. 181 out of 589 reviews
Rating 6 - Okay. 24 out of 589 reviews
Rating 4 - Poor. 4 out of 589 reviews
Rating 2 - Terrible. 4 out of 589 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nazrana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Carina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's gorgeous and our stay was wonderful.
Stayed 1 night in Nov 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leonardo screwed a 20 year-old in room 204
Stayed 1 night in Nov 2024

10/10 Excellent

Helen, Rancho Cucamonga

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The boutique hotel is well kept and is aesthetically pleasing but what made it one of the best places to stay for me and my husband was the staff. They were welcoming, helpful and attentive during our stay. We had a late flight out of Phuket and they made it easy for us to enjoy our final night while arranging a taxi ride on one of the busiest nights, Sunday, because there is night market right on the street. The staff was exceptional!!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Norman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we first walked into the property we were greeted my Jenny’s warm smile! We were a little early, but she got us started with the paper work and sat us down in the waiting area drinking tea while we wait for our room. Th rest of the staff who are Alan, Papa, Penny, Amanda, and Nathan were the best people we have met. They were patient. Assured us things would be taken cared of. Recommended places to check out. And we all became friend during our stay at the On On. The hotel is at the center of everything in the city. You can easily walk to where ever. If you’re here on a Sunday you will not have to go far for the night market because it’s literally in front of the building! No worries if you don’t want to be mixed in the crowds inside your room you’ll won’t hear a thing. We stayed in room 202 where there was a small patio where my wife and I read poetry and enjoyed the weather. Next is the hotels cafe, which I highly recommend. They were so nice and welcoming. They offer laundry services and they went above and beyond what we expected them to do! Everything was folded and ready for us to put away. I love the aesthetic of the hotel as well! There’s so much more to say about this place, but just know you won’t be disappointed. Can’t wait to come back to see our friends at On On hotel.
Stayed 3 nights in Nov 2024

10/10 Excellent

Liliana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Memory at On On was very quaint and cute. The service from the staff was excellent. It is close to lots of shopping and dining in the heart of Phuket Old Town.
Stayed 1 night in Nov 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
A cute hotel in the centre of things. Its no frills but clean with good shower and comfy bed. The staff were very helpful especially Alan who helped post something we left behind to our next hotel. Great place to stay for a night or two in the Old Town
Stayed 1 night in Oct 2024

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

RHODELLA, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Souksai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are so cute and clean. The bed was very comfortable. Old town Phuket is very cool. Will definitely come back.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2024

10/10 Excellent

James

Stayed 1 night in Aug 2024

10/10 Excellent

Vivienne

Stayed 1 night in Jul 2024

10/10 Excellent

DAN KHUE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and helpful!! We had a wonderful time staying there!! We definitely will be back!! ♥️
Stayed 2 nights in Jun 2024

10/10 Excellent

Chee Keong

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic unique hotel experience at On On!
Memory at On On was a great hotel experience. Excellent service at hotel reception, and checkin and checkout was smooth and efficient. On On is centrally located in Phuket Old Town,with easy access to most areas of Phuket town, yet quiet in the evenings as it is off the main thoroughfare. Rather unique hotel with Peranakan architecture and furnishings. Old World Culture! That’s the reason the hotel is named Memory at On On. Rooms are not so spacious with basic furniture even though we had booked the junior suite. Housekeeping was tardy in cleaning the room on one of the days. Best cappuccino served at the On On hotel cafe. Phuket Old Town is a food paradise, with multiple choices of Thai, Chinese and Western restaurants and cafes. Delicious culinary experience! Overall, highly recommended.
Stayed 3 nights in Jul 2024

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location and beautiful building. Unfortunately the noise from other rooms travels so it’s not restful.
Stayed 1 night in Jun 2024

8/10 Good

Letecia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was by far the best thing about the hotel. They were very kind and helpful. Room was nice but the walls are very thin and could hear neighbours and people walking in the halls easily. It is a very quiet area (unless it’s Sunday and they have the market on). Beds were very comfortable. Could do with a bit of an upgrade. Like maybe a smart tv in the room? Overall a nice hotel.

10/10 Excellent

james

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pop was amazing with her friendliness and suggestions.
Stayed 2 nights in May 2024

2/10 Terrible

Masha

Stayed 2 nights in May 2024

10/10 Excellent

albert tsuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2024

10/10 Excellent

Florinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very pleased and loved the uniqueness of this hotel. The staff was very helpful, one who stood out to us was named Poo, she was awesome! Very helpful, respectful, and polite. Our room was perfect, cool, and comfortable. The only thing was the noise. Walls are very thin in these older hotels. Luckily our neighbors were not all that noisy. All in all our stay was great! We would love to be back!
Stayed 3 nights in Apr 2024

10/10 Excellent

Mohamed Abdeldjalil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel ever
Stayed 3 nights in Apr 2024

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Open air lobby, ante room, cafe and bar (with complimentary coffee, tea and nibbles), designed with Thai themes and Sino-Portuguese structure. The fountain behind check-in is soothing and quiets the sounds of local activity. A few of the first floor appointments harken to a romantic era of travel. Stairways lead guests to 2nd floor guest rooms, accessible via communal areas (all under roof and open air. Yes, the guest rooms are air-conditioned! The Carpenter Room has French Doors opening to a small terraced area with cafe table and 2 chairs. The Memory at On On hits all the right notes to make your stay welcoming and memorable. The staff defines hospitality, and Little Phuket, the restaurant a block from the hotel, has the best Green Panang Curry!
Stayed 1 night in Apr 2024

10/10 Excellent

Christian

Stayed 2 nights in Apr 2024