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5.0 out of 5

"My wife and myself stayed the Pavilions on the 14/07/2012, we have stayed at five star pool villa resorts all over Thailand but the Pavilions trumps t ... " More

By Stan and Debbs on Tue 07 Aug 2012

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Tropical Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite (Garden)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Villa (Spa & Pool Pavilion)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Villa, 3 Bedrooms (Pool)

Bed Count 1 King Bed Maximum Occupancy 7 Max

Villa, Ocean View (Pool)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Penthouse (Spa & Pool)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the room service at The Pavilions Phuket. During your stay, you'll be within walking distance of Bang Tao Beach. Free WiFi in public areas, free self-parking and a free beach shuttle are available.

  • Free WiFi
  • Free self-parking
  • For dining with ocean views, stop by Alto Restaurant, one of the property's 2 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages, body wraps or body scrubs at The Pavilions Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the room service
  • Just a 4-minute drive from Bang Tao Beach and 11 minutes from Surin Beach
  • Free beach and shopping centre shuttle service

The Pavilions Phuket ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for The Pavilions Phuket

Couples (1)
5 out of 5

Fantastic relaxing getaway for couples

My wife and myself stayed the Pavilions on the 14/07/2012, we have stayed at five star pool villa resorts all over Thailand but the Pavilions trumps them all, right from the private transfer sent by Jean-Christophe at the Pavilions to pick us up from Phuket airport to the staff bidding us farewell in the early hours of the morning all the staff at this hotel were fantastic. When we arrived the staff immediately started greeting us by our first names which was a nice touch then told us that the manager Jean-Christophe had upgraded us from our Pavilions pool and spa villa to a pool and spa penthouse as we were staying for 14 nights, the room was absolutely fantastic, possibly as much floor space as our house back home, it was split over 2 levels with the living area down stairs leading on to a dining area where I must say we did most of our dinning with the fantastic room service available at the Pavilions, there is also a downstairs WC, upstairs leads into a fantastic double bedroom with a massive walk-in wardrobe leading onto a centre island double bath tub in the bathroom which in turn leads onto the him and her sinks with a shower on one side and the toilet on the other, there is also a large rain shower outside. The spa room is also on the first floor with 2 spa beds leading to the shower/steam room with sink and toilet at the side, we both never actually got any spa treatments as we thought they were just a little over priced when you could get the same spa treatment down in Laguna village for half the price. All in though this place is absolutely fantastic the staff the food the accommodation and the manager Jean-Christophe, we could not commend them enough, thank you the Pavilions for a wonderful holiday.

Posted by on 7 Aug 2012

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Property Features

The Pavilions Phuket offers its guests a full-service spa, an outdoor pool, and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. Spa services, a library, and a terrace are also featured at the luxury The Pavilions Phuket. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. Smoking is allowed in designated areas at this 5-star Choeng Thale resort.

  • 95 guestrooms or units
  • 2 dining venues
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Computer for guest use
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Separate living room
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • In-room childcare (surcharge)
  • Separate dining area
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free beach shuttle and shopping centre shuttle; airport shuttle
  • Parking: Free self parking

Room Amenities

The Pavilions Phuket offers 95 air-conditioned accommodations with DVD players and minibars. This accommodation offers separate dining areas and includes dining tables. LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Dining room
  • Sitting area
  • Deep-soaking bath
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • DVD player
  • Coffee maker
  • Separate bath and shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.

Alto Restaurant – Overlooking the ocean, this restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

360 Bar and Grill – Overlooking the ocean, this bar serves dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.

Firefly – This poolside restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the resort include an outdoor pool and a fitness centre.

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa, The Pavilions Spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

  • Sauna in spa
  • Steam room in spa
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests are required to present their booking confirmation email and valid passport at check-in.

The Pavilions Phuket offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 3000.0 per night.

Pet Policy

  • Pets and service animals are not allowed at The Pavilions Phuket

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. The property is professionally cleaned. Cashless payment methods are available for all transactions.

  • UnionPay
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Property uses a professional cleaning service
  • Contactless check-out is not available
  • Security system
  • Mobile key entry is not available
  • Debit cards not accepted
  • Staffed front desk
  • Contactless check-in is not available
  • LGBTQ friendly
  • Smoke detector
  • Service animals not allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 1060 for adults and from THB 530 for children
  • Airport shuttle fee: THB 1300 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: THB 3000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • The Pavilions Phuket Hotel Thalang
  • Pavilions Villa
  • Pavilions Villa Phuket
  • Phuket Pavilions
  • Phuket Pavilions Hotel Cherngtalay
  • Pavilions Phuket Choeng Thale
  • The Pavilions Phuket Thailand
  • The Pavilions Phuket

You should know

  • Pool access available from 7:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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