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13 Nov 2022 by ThomasE
Dear M. Vojin,Thank you for your positive review.We hope to see you back on your next visit to Phuket!Best regardsThomas EhrhartGeneral ManagerThe Surin Phuket
30 Apr 2019 by The Surin Phuket
Dear Valued, Thank you for your visit. We regret to read that you did not enjoy your stay as much as we aimed for and please accept my sincere apologies for any inconvenience this may have caused. I do however politely disagree with your statement that our associates are rude. Our team members are caring, friendly and always ready to assist our guests as an abundance of testimonials attest. Surely it would have been helpful to receive more detailed comments in order to understand why you felt this way. Kind regards, Manuel Mandaglio Resort Manager The Surin Phuket
Simply walk outside to feel the sun on your face at the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At The Surin Phuket, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as snorkelling and windsurfing. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers an outdoor pool, a children's pool and a fitness centre. Self parking and valet parking are free. A complete renovation of The Surin Phuket was completed in June 2021. Smoking is allowed in designated areas at this 5-star Choeng Thale resort.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
The Surin Phuket offers 109 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include dressing gowns, slippers, bidets and complimentary toiletries. This Choeng Thale resort provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
Lomtalay Restaurant – Overlooking the ocean, this restaurant only serves breakfast.
Sunset Restaurant – Overlooking the ocean and pool, this restaurant specialises in international cuisine and serves lunch and dinner. Open daily.
Beach Restaurant – This beach restaurant specialises in Thai cuisine and only serves dinner. A children's menu is available. Reservations are required. Open daily.
Poolside Dining – This restaurant specialises in international cuisine and is located on the beach. Open daily.
Room service (during limited hours) is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property's Beach Restaurant will be closed August 12-September 15, 2024 for maintenance work. During this time, Dinner will be available at Lomtalay Restaurant from 5 PM to 10:30 PM.
The Surin Phuket offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children 4-12 years old for breakfast when sharing existing bedding.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, JCB International and Eurocard. Cash is not accepted.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
