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Accommodation By Willow Brook Lodge

2.5 star property

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Photo gallery for Accommodation By Willow Brook Lodge

Deluxe Room, 2 Queen Beds, Pool View | Balcony view
Fishing
Romantic Suite, 1 King Bed, Jetted Tub | Desk, laptop workspace, blackout curtains, iron/ironing board
Combined shower/bathtub, free toiletries, hair dryer, towels
43-inch flat-screen TV with satellite channels, TV

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping

Explore the area

Map
Pigeon Forge, TN
  • LeConte Center at Pigeon Forge
    ‪5 min walk‬
  • The Ripken Experience - Pigeon Forge
    ‪15 min walk‬
  • Island at Pigeon Forge
    ‪15 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪66 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds, Pool View

Deluxe Room, 2 Queen Beds, Pool View | Balcony view

Deluxe Room, 2 Queen Beds, Pool View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room

  • Sleeps 4

View all photos for Room

Room | Desk, laptop workspace, blackout curtains, iron/ironing board

Room

  • Sleeps 4
  • 1 King Bed

View all photos for Romantic Suite, 1 King Bed, Jetted Tub

Romantic Suite, 1 King Bed, Jetted Tub | Desk, laptop workspace, blackout curtains, iron/ironing board

Romantic Suite, 1 King Bed, Jetted Tub

  • Sleeps 4
  • 1 King Bed

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About this property

Accommodation By Willow Brook Lodge

Riverside hotel connected to the convention centre in Pigeon Forge with 2 hot tubs
An indoor pool, a restaurant and coffee/tea in a common area are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and a children's pool are on-site.
Accommodation By Willow Brook Lodge offers 156 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. 43-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

2 hot tubs are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a waterslide and a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Accommodation By Willow Brook Lodge. During your stay, you'll be connected to the convention centre and just a quick walk from Pigeon Forge Factory Outlet Mall. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at the restaurant
  • Splash around at the waterslide or swim in the indoor and seasonal outdoor pools
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes 2 hot tubs -
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Within a 15-minute walk of LeConte Center at Pigeon Forge and Old Mill
As a guest of Accommodation By Willow Brook Lodge, you'll find 2 hot tubs, a waterslide, an indoor pool, and a seasonal outdoor pool. There's a restaurant on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

You'll find a business centre on site. A children's pool, a vending machine, and tour/ticket assistance are also featured at the business-friendly Accommodation By Willow Brook Lodge. Self parking is free. A complete renovation of Accommodation By Willow Brook Lodge was completed in April 2021.

Smoking is allowed in designated areas at this Pigeon Forge hotel.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.
Accommodation By Willow Brook Lodge has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 2 hot tubs
  • Children's pool
  • Fishing
  • Indoor pool
  • Seasonal outdoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • In a national park
  • In the mountains
  • On a river
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Grab bar in shower
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Renovated entire property - April 2021

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 7:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in April and close in September.
  • Pool access available from 9:00 AM to 11:00 PM

Property is also known as

Accommodation Willow Brook Lodge Pigeon Forge
Accommodation Willow Brook Lodge
Accommodation Willow Brook Pigeon Forge
Accommodation Willow Brook
Accommodation By Willow Brook
Accommodation By Willow Brook Lodge Hotel
Accommodation By Willow Brook Lodge Pigeon Forge
Accommodation By Willow Brook Lodge Hotel Pigeon Forge

Accommodation By Willow Brook Lodge Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 679 out of 1004 reviews
Rating 8 - Good. 229 out of 1004 reviews
Rating 6 - Okay. 58 out of 1004 reviews
Rating 4 - Poor. 26 out of 1004 reviews
Rating 2 - Terrible. 12 out of 1004 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Janine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was over all good! Nice clean rooms with daily housekeeping. We booked the suite with a jacuzzi tub which was an excellent choice after walking the town all day. We only ate the breakfast the first day. It was just okay. The only other thing was when the room above or below ran their jacuzzi or shower it was very loud especially at 6am. Its a good location and we would stay again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Very nice. Great room
Stayed 2 nights in Feb 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay and clean room!
Stayed 3 nights in Feb 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient to many things we wanted to do.
Stayed 5 nights in Feb 2025

8/10 Good

Chris

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy
Stayed 2 nights in Feb 2025

4/10 Poor

MARK

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Feb 2025

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Katy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I were very pleased with our stay. The location was great and the room was very clean. We would definitely stay here again.
Stayed 3 nights in Feb 2025

8/10 Good

Joshua

Liked: Cleanliness, amenities
The property was clean but looked as if they had missed a few spots.
Stayed 1 night in Feb 2025

6/10 Okay

Tracy

Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very welcoming. We loved the room and that it has an indoor pool plus offers a breakfast! We will be back!!
Stayed 1 night in Feb 2025

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun

Stayed 2 nights in Feb 2025

10/10 Excellent

Durward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place.

Stayed 2 nights in Feb 2025

10/10 Excellent

Treston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wife and I had a weekend night out kid-free the place was nice and decently clean; everything worked as expected. The fireplace and bathtub/hot tub were awesome. We had a great night and will return. The price was right, and the staff was very friendly.
Stayed 1 night in Feb 2025

10/10 Excellent

charissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our new spot

The place was lovely and clean breakfast was very good and the staff was so incredibly friendly and helpful. We have already booked another stay with an additional room for double the time. Thank you all so much
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was fantastic! Staff super nice. Check in super easy. Beds comfy. Jetted jacuzzi tub and fireplace made this an amazing getaway!
Stayed 1 night in Feb 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, clean rooms! Staff was welcoming. We will stay again !
Stayed 1 night in Jan 2025

10/10 Excellent

Crystal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely spotless room..Bed was comfortable, pillows were awesome! Breakfast was gooe..Staff was very friendly and helpful..This will be my place to stay in Pigeon Forge from now on.
Stayed 2 nights in Jan 2025

2/10 Terrible

Sarah

Stayed 1 night in Jan 2025

10/10 Excellent

William D.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024